WhatsApp & Helpdesk ‑ MyAlice

WhatsApp & Helpdesk ‑ MyAlice

Prezzi
A partire da $60/mese. Prova gratuita disponibile.
Elementi chiave
Compatibile con i temi più recenti
Valutazione
4,0 (10)

Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications

Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon.

Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon. altro
  • Live chat and social channel widget for customer support and increase sales.
  • Prioritize WhatsApp, email, chat, and social comments/DMs in one feed.
  • View, edit, and cancel Shopify orders without leaving the MyAlice customer view.
  • Send personalized WhatsApp broadcast campaigns to your customer lists.
  • Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.
Elementi chiave
Compatibile con i temi più recenti

Lingue

Inglese e Spagnolo

Questa app non è disponibile in Italiano

Funziona con

  • Instagram
  • WhatsApp
  • Telegram
  • Line
  • Viber
  • Facebook Messenger

Prezzi

Puoi ricevere addebiti esterni da Alice Labs Pte. Ltd. separatamente rispetto alla fattura Shopify. Maggiori informazioni

Premium

$60 /mese

o a $540/anno con un risparmio del 25%

Includes 5 team members. For each additional member, add +$12/mo

  • Unlimited customers
  • Website chat widget
  • WhatsApp broadcasting
  • WhatsApp QR code
  • Smart ticket assignment
  • Chatbot builder for all channels

Prova gratuita di 14 giorni

Business

$180 /mese

o a $1,620/anno con un risparmio del 25%

Includes 5 team members. For each additional member, add +$36/mo

  • All in Premium, plus
  • WhatsApp Catalog & Commerce
  • WhatsApp Marketing Automation
  • Custom CRM integration
  • API and webhook
  • Onboarding & migration

Prova gratuita di 14 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

Recensioni (10)

Valutazione complessiva
4
Numero di recensioni per livello
  • Il 80% delle recensioni ha 5 stelle
  • Il 10% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 10% delle recensioni ha 1 stelle
23 gennaio 2025

We’ve been using MyAlice for a good time now, and it’s been a solid tool for managing customer relationships. The interface is intuitive. Features like automated flows, easy to integrate multiple channels and reporting save us a lot of time.
It’s very reliable and gets the job done without unnecessary complexity.

AZURE
Pakistan
Circa 2 anni di utilizzo dell’app
23 gennaio 2025

I’ve been using MyAlice for the past 12 months, and it’s been nothing short of a game-changer for our e-commerce journey. From the moment we onboarded, the experience has been seamless, with the team going above and beyond to ensure every step of the process was handled with precision and care. They’ve not only executed our requirements flawlessly but have also taken on new developmental challenges that pushed the boundaries of their app’s capabilities — and they delivered every time!

The global team at MyAlice is a powerhouse of innovation and support, embodying exactly what it takes to elevate an e-commerce fashion brand like ours to the next level. Their dedication, expertise, and relentless commitment to our success make me wish we had partnered with them sooner. If you’re looking for a tech partner who truly understands and prioritizes your brand’s growth, MyAlice is it!

Saya
Pakistan
Circa un anno di utilizzo dell’app
17 novembre 2024

Our experience with MyAlice has been deeply disappointing. As an eCommerce brand, we were eager to explore their platform, but their refusal to support Israeli companies, as communicated directly by their team, is unacceptable and discriminatory. Such actions contradict the values of inclusivity and equality that businesses should uphold.

We cannot recommend this app to anyone who values fairness and professionalism in their partnerships.

Lilibloom
Israele
3 giorni di utilizzo dell’app
7 giugno 2023

I rarely write about my experiences or leave feedback on applications. However, after a long time using Myalice, I really want to introduce Myalice to everyone.

Excellent customer service; they listen and provide enthusiastic support.
Consolidates all support channels in one place, saving time, centralizing data, and increasing efficiency.
They have APIs and Webhooks that I easily integrated with Chatgpt to automatically respond to basic customer requests and also easily transfer data externally.
The integrated support mailbox with Shopify allows me to quickly process orders.

You are looking for a centralized customer care and support solution. Give it a try!

CHIP.VN
Vietnam
Oltre un anno di utilizzo dell’app
19 gennaio 2022

Ever since we started our business, we were looking for a solution to cater all our queries from facebook/Insta to whatsapp, webchat etc integrated with shopify.
Myalice has proved to be a breath of fresh air for us.

Swag Kicks
Pakistan
Circa 2 mesi di utilizzo dell’app
Alice Labs Pte. Ltd. ha risposto 3 marzo 2022

Thank you so much for this great review! We're happy that you're getting the exact value from MyAlice that we intended to deliver!
All the best wishes for your business and hope MyAlice can help you grow even more!

Assistenza

Assistenza app fornita da Alice Labs Pte. Ltd..

In alternativa, visita il relativo portale di assistenza

Risorse

Questo sviluppatore non offre assistenza diretta in Italiano.

Sviluppatore

Alice Labs Pte. Ltd.

160 Robinson Road SBF Centre, #24-09, Singapore, 068914, SG

Lanciata

18 novembre 2021 · Changelog

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