WhatsApp & Helpdesk ‑ MyAlice

WhatsApp & Helpdesk ‑ MyAlice

월 $60부터. 14일 무료 체험.
평점(4.6)
리뷰

하이라이트

귀하의 비즈니스에 적합
  • 최신 테마와 작동
  • Shopify 관리자에서 바로 사용 가능

앱 소개

출시됨

2021년 11월 18일 · 변경 로그

언어

영어 및 스페인어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Instagram, WhatsApp, Telegram, Line, Viber, Facebook Messenger

Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications

Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon.

Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon. 더 보기
  • Live chat and social channel widget for customer support and increase sales.
  • Prioritize WhatsApp, email, chat, and social comments/DMs in one feed.
  • View, edit, and cancel Shopify orders without leaving the MyAlice customer view.
  • Send personalized WhatsApp broadcast campaigns to your customer lists.
  • Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.

요금제

14일 무료 체험

외부 요금은 Shopify 인보이스와 별도로 Alice Labs Pte. Ltd. 명의로 청구될 수 있습니다. 자세히 알아보기

Premium

월 $60

또는 연 $540 및 25% 할인

Includes 5 team members. For each additional member, add +$12/mo

  • Unlimited customers
  • Website chat widget
  • WhatsApp broadcasting
  • WhatsApp QR code
  • Smart ticket assignment
  • Chatbot builder for all channels

Business

월 $180

또는 연 $1,620 및 25% 할인

Includes 5 team members. For each additional member, add +$36/mo

  • All in Premium, plus
  • WhatsApp Catalog & Commerce
  • WhatsApp Marketing Automation
  • Custom CRM integration
  • API and webhook
  • Onboarding & migration

Premium

월 $60

또는 연 $540 및 25% 할인

Includes 5 team members. For each additional member, add +$12/mo

  • Unlimited customers
  • Website chat widget
  • WhatsApp broadcasting
  • WhatsApp QR code
  • Smart ticket assignment
  • Chatbot builder for all channels

Business

월 $180

또는 연 $1,620 및 25% 할인

Includes 5 team members. For each additional member, add +$36/mo

  • All in Premium, plus
  • WhatsApp Catalog & Commerce
  • WhatsApp Marketing Automation
  • Custom CRM integration
  • API and webhook
  • Onboarding & migration

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 9개

전체 평점
4.6
평점 수준당 개수
  • 평점의 78%가 별 5개입니다
  • 평점의 22%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2023년 9월 12일

App was good and service team was OK.
We unistalled because found a good option in Latinamerica that suites better.

It deserves 5 stars but the fact that they charged me $340 by mistake and the only person who found out was me (they didn´t), degrades 1 star. Hope you fix the thing.

Otherwise, if you are looking for an easy to use and complete solution to whatsapp + all channels, MyAlice beats the others.

SinIntermediarios
콜롬비아
앱 사용 기간 대략 1개월
2023년 6월 7일

I rarely write about my experiences or leave feedback on applications. However, after a long time using Myalice, I really want to introduce Myalice to everyone.

Excellent customer service; they listen and provide enthusiastic support.
Consolidates all support channels in one place, saving time, centralizing data, and increasing efficiency.
They have APIs and Webhooks that I easily integrated with Chatgpt to automatically respond to basic customer requests and also easily transfer data externally.
The integrated support mailbox with Shopify allows me to quickly process orders.

You are looking for a centralized customer care and support solution. Give it a try!

CHIP.VN
베트남
앱 사용 기간 1년 초과
2022년 3월 5일

Decent helpdesk tools are hard to come by. A Helpdesk tool for Shopify is even rarer. MyAlice came out of the gate as the more mature solution of the bunch, providing a mobile app that makes it really convenient to answer Customer queries on the go. Put that together with email support which is supposed to come later this year, you have yourself a near-complete solution. Con: The monthly active limits may seem low, but it makes sense for running a small number of brands. Overall: Having a good helpdesk tool for Shopify that doesn't break the bank. Also, one that has a good mobile app too! It's mind-boggling how many tools don't have a mobile app

Nightingale
캐나다
앱 사용 기간 거의 2년
답글 Alice Labs Pte. Ltd.개 2022년 3월 7일

Thank you so much for this great review! We're so happy to know that you're enjoying our mobile apps as well, which we specifically designed in a way so that your agents don't miss out on important conversations when they are on the go. Stay tuned with MyAlice for more amazing product updates!

2022년 1월 19일

Ever since we started our business, we were looking for a solution to cater all our queries from facebook/Insta to whatsapp, webchat etc integrated with shopify.
Myalice has proved to be a breath of fresh air for us.

Swag Kicks
파키스탄
앱 사용 기간 4개월
답글 Alice Labs Pte. Ltd.개 2022년 3월 3일

Thank you so much for this great review! We're happy that you're getting the exact value from MyAlice that we intended to deliver!
All the best wishes for your business and hope MyAlice can help you grow even more!

2022년 2월 23일

The product looks promising, especially focussing on the e-commerce specific features is what makes it more special. Their onboarding process and support are also great, they fix problems whenever I face it.

Artventure
인도
앱 사용 기간 3개월
답글 Alice Labs Pte. Ltd.개 2022년 3월 3일

Thank you for this kind review! One of our key targets is to make customer support easier for Shopify stores like yours and we're thrilled to learn that you are finding value in our eCommerce-centric features! Wishing you all the best for your business!

앱 소개

출시됨

2021년 11월 18일 · 변경 로그

언어

영어 및 스페인어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Instagram, WhatsApp, Telegram, Line, Viber, Facebook Messenger

Alice Labs Pte. Ltd. 제공

Alice Labs Pte. Ltd. 정보

평점 4.6

Shopify 앱스토어용 앱 빌드 경력 2년

160 Robinson Road SBF Centre, #24-09, Singapore, 068914, SG

지원

메시지 보내기

+6584068880

shuvo@myalice.ai

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

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