WhatsApp & Helpdesk ‑ MyAlice
- Prijs
-
Vanaf $60 per maand. Gratis proefperiode beschikbaar.
- Hoogtepunten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
- Werkt met de nieuwste thema's
- Beoordeling
- 2,9 (10)
- Ontwikkelaar
- Alice Labs Pte. Ltd.
Galerij met uitgelichte afbeeldingen
Verhoog de verkoop via WhatsApp & andere DM's. Verzend campagnes en automatiseer bestelgerelateerde meldingen
Uw klanten zijn op WhatsApp, Instagram, FB, Line, Telegram, Viber en andere berichtenkanalen. Dus wanneer ze willen kopen, en ze sturen je een bericht, zijn ze op hun moment van hoogste intentie. Hoe zet je die om in bestellingen? Converteer die shoppers, en behoud ze langer, met MyAlice - het verkoopgerichte klantenserviceplatform voor groeiende e-commerce handelaars. Migreer eenvoudig van Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat en SuperLemon.
- Live chat en sociaal kanaal widget voor klantenservice en verkoopverhoging.
- Prioriteer WhatsApp, e-mail, chat en sociale opmerkingen/DM's in één feed.
- Bekijk, bewerk en annuleer Shopify-bestellingen zonder het klantoverzicht van MyAlice te verlaten.
- Verzend gepersonaliseerde WhatsApp-uitzendcampagnes naar uw klantenlijsten.
- Gebruik WhatsApp om verlaten winkelwagentjes te herstellen, automatische afrekenherinneringen te sturen en meer.
Bevat automatisch vertaalde tekst
- Hoogtepunten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
- Werkt met de nieuwste thema's
Talen
Engels en Spaans
Deze app is niet vertaald in het Nederlands
Werkt met
Instagram, WhatsApp, Telegram, Line, Viber, Facebook MessengerCategorieën
Prijs
Er kunnen door Alice Labs Pte. Ltd. externe kosten in rekening worden gebracht, los van je Shopify-factuur. Meer informatie
Premium
$60 /maand
of $540/jaar en bespaar 25%
Inclusief 5 teamleden. Voor elk extra lid, voeg +$12/mo toe
- Onbeperkte klanten
- Website chat widget
- WhatsApp-uitzending
- WhatsApp QR-code
- Slimme tickettoewijzing
- Chatbot-builder voor alle kanalen
Gratis proefperiode van 14 dagen
Business
$180 /maand
of $1,620/jaar en bespaar 25%
Inclusief 5 teamleden. Voor elk extra lid, voeg +$36/mo toe
- Alles in Premium, plus
- WhatsApp Catalogus & Commerce
- WhatsApp Marketing Automatisering
- Aangepaste CRM-integratie
- API en webhook
- Onboarding & migratie
Gratis proefperiode van 14 dagen
Bevat automatisch vertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
Recensies (10)
Our experience with MyAlice has been deeply disappointing. As an eCommerce brand, we were eager to explore their platform, but their refusal to support Israeli companies, as communicated directly by their team, is unacceptable and discriminatory. Such actions contradict the values of inclusivity and equality that businesses should uphold.
We cannot recommend this app to anyone who values fairness and professionalism in their partnerships.
I rarely write about my experiences or leave feedback on applications. However, after a long time using Myalice, I really want to introduce Myalice to everyone.
Excellent customer service; they listen and provide enthusiastic support.
Consolidates all support channels in one place, saving time, centralizing data, and increasing efficiency.
They have APIs and Webhooks that I easily integrated with Chatgpt to automatically respond to basic customer requests and also easily transfer data externally.
The integrated support mailbox with Shopify allows me to quickly process orders.
You are looking for a centralized customer care and support solution. Give it a try!
Decent helpdesk tools are hard to come by. A Helpdesk tool for Shopify is even rarer. MyAlice came out of the gate as the more mature solution of the bunch, providing a mobile app that makes it really convenient to answer Customer queries on the go. Put that together with email support which is supposed to come later this year, you have yourself a near-complete solution. Con: The monthly active limits may seem low, but it makes sense for running a small number of brands. Overall: Having a good helpdesk tool for Shopify that doesn't break the bank. Also, one that has a good mobile app too! It's mind-boggling how many tools don't have a mobile app
Thank you so much for this great review! We're so happy to know that you're enjoying our mobile apps as well, which we specifically designed in a way so that your agents don't miss out on important conversations when they are on the go. Stay tuned with MyAlice for more amazing product updates!
Ever since we started our business, we were looking for a solution to cater all our queries from facebook/Insta to whatsapp, webchat etc integrated with shopify.
Myalice has proved to be a breath of fresh air for us.
Thank you so much for this great review! We're happy that you're getting the exact value from MyAlice that we intended to deliver!
All the best wishes for your business and hope MyAlice can help you grow even more!
The product looks promising, especially focussing on the e-commerce specific features is what makes it more special. Their onboarding process and support are also great, they fix problems whenever I face it.
Thank you for this kind review! One of our key targets is to make customer support easier for Shopify stores like yours and we're thrilled to learn that you are finding value in our eCommerce-centric features! Wishing you all the best for your business!
Ondersteuning
Alice Labs Pte. Ltd. kan al je vragen beantwoorden over WhatsApp & Helpdesk ‑ MyAlice.
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