Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
8 juli 2022

Kickflip est une excellente solution qui s'intègre parfaitement à Shopify.
Souple et réactive, j'ai pu l'intégrer facilement et créer mon produit personnalisé avec de nombreux paramètres (styles, couleurs, dimensions, prix...).
Son rendu est excellent et permet une très jolie mise en scène de mes produits.
De plus, le support commercial parle très bien le français puisqu'ils sont installés au Quebec.
Je recommande chaudement !

Mister PRO
Frankrijk
Ongeveer 2 maanden gebruiken de app
Kickflip heeft geantwoord 8 juli 2022

Un grand merci d'avoir pris le temps de laisser ces commentaires!

Nous sommes heureux que notre configurateur vous plaise et sachez que c'est toujours un plaisir de pouvoir aider en français!.

Toute l'équipe a hâte de voir votre customizer Vipanel en action!

Merci encore,

23 februari 2021

This app is exactly what I was looking for. Compared to other apps I've tested, mycustomizer is intuitive and easy to use. And if you get stuck, the support is immediately helpful, friendly and quick to respond. My customers really like the ability to customize their product.

Partybox
Duitsland
Ongeveer 2 maanden gebruiken de app
Kickflip heeft geantwoord 26 maart 2021

Wow! It sounds like we're a good fit and that's good news.
Thanks for taking the time to share your feedback with us. We're happy you think our platform is intuitive and easy to use because that's exactly what we want to offer as a product configurator solution. It's also nice to see that our customer service helped you quickly when needed, we're always here to help!
Now let's celebrate with garlands and balloons ;)

25 november 2020

I highly recommend this app! It is great, simple, easy to use, smooth, and offers a variety of options. It works as well on Desktop as on Mobile, which is a plus, and not easy to find. You can even customize the app itself (color, fonts, font format...) which gives the impression that it is really part of your website, not an extension or a third party app. The staff is responsive, quick, and always propose solutions and alternatives. You can definitely rely on the team! Thank you MyCustomizer for such good support.

Urban Bonfire
Canada
Ongeveer een maand gebruiken de app
29 november 2021

I enjoy working with this configurator. It's incredibly easy to get from idea to execution and the support is spot on. Highly recommendable

Sofa Republic
Duitsland
Ongeveer een maand gebruiken de app
Kickflip heeft geantwoord 30 november 2021

Dear Jens,

Thank you for taking the time to share this great review.
Glad to know you are enjoying the app so far and that our support team has been helpful to you. Our main objective is not just to create an easy-to-use platform for businesses, but also to provide excellent support so that our customers can succeed.

Never hesitate to reach out if you need anything!

Best,

12 juni 2023

Very well-designed app and customer service is out of this world. Highly recommend. Pricing system is also super competitive compared to other apps of this style.

POP BAG USA
Verenigde Staten
Ongeveer een maand gebruiken de app
Kickflip heeft geantwoord 12 juni 2023

Thank you for your wonderful review. We are delighted to hear that you find our app well-designed and our customer service exceptional. Your recommendation is greatly appreciated, and we will continue to strive for excellence in all aspects. Thank you for choosing Kickflip, and please don't hesitate to reach out if you need any further assistance.

10 oktober 2023

Great app, works awesome but unfortunately our product was in the restricted product policies of the app so we need to find an alternative to it.

spartanns
Turkije
4 dagen gebruiken de app
Kickflip heeft geantwoord 16 oktober 2023

Thank you for taking the time to share your feedback. We appreciate your kind words about Kickflip.

We understand your point regarding the restricted product policies of Kickflip and Shopify. These restrictions are in place to comply with legal regulations and the policies of the Shopify platform, which prohibit the sale of certain firearm-related items and accessories. https://www.shopify.com/legal/aup-definitions

Kickflip's terms and conditions outline the limitations on selling firearms, firearm parts, and related items. We take these restrictions seriously to ensure the safety and compliance of our users with both our terms and Shopify's policies.

We regret any inconvenience this may have caused you, and we understand that finding an alternative solution can be challenging.

Again, thank you for your feedback, and we appreciate your understanding.

Best regards,

- The Kickflip Team

29 juli 2020

Highly recommend! The admin UI is easy to use, has a lot of built in options, and is responsive. Once everything is set up, its fast and easy to make any updates as needed. Customer support is phenomenal! Renaud and his team are reliable and quick to respond to any issues we have encountered. Overall a great product that fit our needs well.

DODOcase, Inc.
Verenigde Staten
27 dagen gebruiken de app
9 juli 2023

i was excited to install this app onto my store to give my customers more options and see real time edits to their designs on existing products, which i soon found was not available and had to introduce a new product onto the store for the same or i needed to hire someone to do this. customer service response is extremely slow and so far i have been waiting 20+ hours for a reply on their chat when i can see they were active.

The edit allows for your to see a desktop/mobile view however this is not how it is shown once live.

Cake Me Crazy
Australië
22 dagen gebruiken de app
Kickflip heeft geantwoord 10 juli 2023

Dear Cake Me Crazy team,

We understand your need to receive an immediate response and we apologize for any inconvenience this may have caused.

Please note that our customer service operates Monday through Friday during standard business hours, Eastern Time. Unfortunately, your message was received on a Saturday night when our support team was off duty. We do our best to respond to all inquiries as quickly as possible during business hours.

Your satisfaction is important to us and we appreciate your patience as we work quickly to provide a response.

Thank you for your patience and understanding!

16 januari 2023

Great app! Easy to learn. Clean interface. Very intuitive in my opinion. I would recommend if you have basic graphic software skills in order to separate the artwork of your product into the pieces you want to customize. There is a learning curve but in the end I think it is very worth it for the end result.

2 Down Baseball
Verenigde Staten
25 dagen gebruiken de app
Kickflip heeft geantwoord 17 januari 2023

Thank you so much for your review of Kickflip! We are delighted to hear that it is easy to learn and that the interface is intuitive. It's great to hear that you found the learning curve of our app worthwhile.

We put a lot of emphasis on making our product as user-friendly as possible, so we're glad it's been helpful for you. Thank you again for your kind words. Our team really appreciate the feedback!

Bewerkt 17 maart 2023

I recently used Kickflip app for custom products and had a few issues at first. However, the support team specially JACKIE and CINDY provided me with excellent assistance and went above and beyond to help me resolve my problems. I appreciate their patience and dedication to ensuring that I had a positive experience with the app. Overall, I highly recommend this app and their amazing support team to anyone who needs help with custom products on Shopify. Thank you for your great service!

Swedax
Duitsland
22 dagen gebruiken de app
Kickflip heeft geantwoord 13 maart 2023

Thank you for your kind words! We are truly thankful for your recommendation of our app. We look forward to continuing to provide you with excellent service in the future.