Avaliações (135)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
6 de outubro de 2024

Absolutely top! The Kickflip app opens up completely new opportunities and new markets for my company. Super great functions, a modern interface and above all, and I would like to emphasize this in particular: first-class support and a super great team. The Kickflip team helps with all questions and problems very quickly and very competently! I have rarely experienced such great support these days. Please keep it up, dear Kickflip team. I will gladly recommend you to others! If I could, I would give 10 stars!!

String-Manufaktur.de
Alemanha
11 months usando a aplicação
Questão respondida por Kickflip 8 de outubro de 2024

Wow, thank you so much for your incredible feedback! It’s truly inspiring to hear. Empowering entrepreneurs like you is exactly why we do what we do. Thanks for being part of the Kickflip community, and here’s to your continued success!

18 de julho de 2024

Kickflip truly sets itself apart from other customizer add-ons for Shopify in its ability to allow custom fields to directly affect product prices, such as for custom logos, text, etc. If your brand/company is looking to create an online store where customization is a key feature and you want to be able to adjust a product's price based on however many additional features a customer wants for it, Kickflip is the absolute best option as it currently stands.

Custom Tees Factory
Estados Unidos
3 months usando a aplicação
Questão respondida por Kickflip 19 de julho de 2024

Thank you so much for your glowing review! We're happy to hear that Kickflip's ability to integrate custom fields into product pricing has made such a positive impact for your online store's customization needs. Your feedback means a lot to us, and we're here to support you every step of the way :) !

16 de julho de 2024

Kickflip was the exact customization tool we were looking for. It’s very straightforward from start to finish. If I got stuck at any point, the chat feature was convenient to use and received quick and detailed responses from a real person to continue building our product. As a small business, the payment structure is also ideal as it eliminates the risk by only charging when we make a sale, as opposed to committing to a big monthly or annual fee. High recommend kickflip!

Buck Wild Hat Bar
Estados Unidos
2 months usando a aplicação
Questão respondida por Kickflip 17 de julho de 2024

We’re all about making things straightforward and user-friendly, so knowing that you had a seamless experience from start to finish is music to our ears.Thank you for the high recommendation! ✨

16 de agosto de 2024

I haven't had a chance to sell anything as of writing this review, however compared to the other customisers this is the easiest to use (yes there's always a learning curve), and the customer support is pretty damn good. All of my questions have been answered and 99% have been solved without coding on my part.

There are some things that could be refined such as the mobile functionality/ease of use especially with customer editable photos but i believe this is something that's being worked on.

LovenJoy
Austrália
9 days usando a aplicação
Questão respondida por Kickflip 19 de agosto de 2024

Thank you for your thoughtful review! We're thrilled to hear that our customizer is the easiest to use among your experiences, and we greatly appreciate your positive feedback on our customer support. Rest assured, we're actively working on improving mobile functionality and ease of use.

Please don't hesitate to reach out if you have any further suggestions or questions.

Best,

27 de agosto de 2024

I have checked many simiillar app which is not even close to kickflip. Easy and use with full possibilities. Great support. Congratulations guys. Great product.

JETLAG
Polónia
4 months usando a aplicação
Questão respondida por Kickflip 12 de setembro de 2024

Thank you for your glowing review! We're delighted that you find Kickflip easy to use and packed with possibilities. Your support means a lot to us!

Editado a 14 de agosto de 2024

The front-end design is impressive compared to other apps, and it was the main reason I decided to try it out. However, in my opinion, the app is not yet ready for established businesses to rely on, as the back end needs further development. I wish the team all the best moving forward, but I hope to save others in my position some valuable time if they are under the impression that this app will be quick and easy to use.

There is a 3-4 week wait for open support tickets. While the live customer service is great, if you encounter an issue beyond what they can assist with, be prepared to wait an unreasonable amount of time. I am choosing to move on to another app rather than waiting.

Please ensure that your theme works directly with the app before investing time in setting everything up, as I did. You may encounter issues down the road. I had the impression this was an out-of-the-box solution, but that was not the case for my very popular and common theme. If your theme is not compatible, they will refer you to a partner for paid development work.

The instructions for uninstalling the app are somewhat complicated, and not really suited for those without a strong grasp of Shopify, in my opinion. I hope to get around to it soon. If you’re like me and working around the clock, be aware that this cleanup process can be time-consuming if you choose not to continue using the app.

Additionally, when you uninstall the app, any products you added through it will also be deleted.

PARANOID PRINT COMPANY
Canadá
About 1 month usando a aplicação
Questão respondida por Kickflip 2 de agosto de 2024

Wow, thank you for the amazing feedback! Your success is our top priority, and we’re here to keep supporting your customization journey every step of the way. :)

21 de agosto de 2024

Kickflip is an amazing tool! Cindy and Elisabeth from customer care are so nice and helped me set up everything for my store! I highly recommend it!

The Memorists
Canadá
12 days usando a aplicação
Questão respondida por Kickflip 26 de agosto de 2024

Wow, your review just made our day! 🎉 Thanks a ton for the recommendation!

Editado a 23 de julho de 2024

We've been using this app to set up a custom made clothing item. The whole process has taken weeks a lot of cash invested in 3D models. That makes the whole limitation I'm about the describe even more frustrating. 

When products are created as variations they are SKU-less. That means if your using an IMS or shipping app to process orders after checkout (one that requires a SKU like many do) you're not going to have much luck. Lesser custom apps often give you options. Either replicate the source SKU for each variant or even add numbers sequentially. We use a few of them successfully already. These small but essential function really show when an app that has considered the backend needs of merchants. Kickflip has a heavy focus on front end UI and that's great since it's key for the product, but the backend is not really suitable for any business of scale.  The response from support for this issue was "this is eye opening and we appreciate it. However, unfortunately, it is not possible to do this." Well...thanks.

We're currently unsure if, even after our investment we can make this app worth for us logistically. I suspect we'll try it and manually link products to orders in the short term but it's very disappointing when a simple code change to variant generation would have solved this. 5 stars for ambition. 2 for implementation on Shopify. 

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Response to Kickflip's response: We want to be clear this is NOT feedback on variants linked to inventory level. All our SKUs are made to order anyway. This is simply the manner with which new variants created in Shopify by the app have no SKU given to them when they hit the checkout. This is a simple API/App fix (other apps can generate this kind of variants) and not a complex feature we're discussing here. This is the second time your team haven't quite understood the issue we've raised so perhaps we're not being clear enough. However, it seems based on your response that nothing is in the pipeline.

REGULATION
Reino Unido
About 1 month usando a aplicação
Questão respondida por Kickflip 23 de julho de 2024

First off, we want to thank you for your honest and thorough feedback. It’s voices like yours that push us to strive for excellence in everything we do.

Regarding our inventory management feature, it’s important to note that it is currently in beta and might not cover all your requirements at the moment.

The current limitation comes from the way we manage inventory due to constraints with Shopify’s variant limit and the fact that stocks cannot be shared between different variants. This has led us to handle all inventory management within Kickflip’s admin. We understand that this isn’t ideal for your use case.

We encourage you to share any additional insights you have to help us improve this feature here : https://kickflip.canny.io/feature-requests/p/i-would-like-the-skus-entered-in-kickflip-to-be-linked-to-shopifys-inventory

We appreciate your patience and understanding as we aim to meet your needs better. Thank you again for bringing this to our attention.

Editado a 4 de julho de 2024

Amazing configurator app and very helpful and quick customer service! Highly recommend as it's very customizable and should work for any kind of business that wants any sort of customization. Thanks kickflip!

Innit Designs
Canadá
17 days usando a aplicação
Questão respondida por Kickflip 28 de junho de 2024

Thank you for your wonderful review! We are delighted to hear that our configurator platform and customer service have met your expectations.

We’re thrilled to be a part of Innit Designs’ journey. Your iconic chairs and sustainable design practices resonate deeply with our mission to empower businesses through exceptional customization solutions.

Thank you for recommending Kickflip, and we look forward to continuing to support your success.

- The Kickflip Team

15 de julho de 2024

The whole team is very kind and responsive. The app is the best I have found in Shopify so far.

CandyBaby
Bulgária
About 2 months usando a aplicação
Questão respondida por Kickflip 16 de julho de 2024

Thanks for the awesome feedback! Our team is always here to help, and it’s fantastic to hear that you’re loving our platform. We’re all about making your experience the best it can be. Keep rocking on Kickflip, and let us know if you need anything else!