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Unfortunately, I have found it is not often that when encountering an issue in business, one can have utmost confidence in a supplier to be able to provide immediate fixes.
I have found this with Australia Post MyPost Business.
Whenever I use the chat feature, there is always someone there to help me. Being able to resolve issues in a timely manner has been crucial in allowing me to spend time on other things.
Am very grateful to Nathan and the team and highly recommend this app.
Thanks so much for the review. Very glad we can support you with your business growth.
We are really impressed with this app, it has definitely streamlined our postage workflow. It just works.
We have also had a great experience with the developers, who reached out to us to assist with some of our questions about the app. Very helpful and friendly.
Hi, thanks so much for the positive comments.
As for the label position on A4 label sheets, we have been asking Australia Post to make that possible for man years.
Currently though, they don't provide partners like us any way of selecting a starting label position in order to save paper etc.
Perhaps looking at an A6 label printer might be an alternative?
Amazing customer service and a really good app!! I highly recommend this :)
Quick to respond. Great comfort when you are running a small business. Recommend highly
This is a solid app that works really well for our Australian business, where we sell nationally and internationally.
Plus their customer service is professional, friendly and fast!
I never thought I'd get so excited about a postage app, but there you are. Onya!
A fantastic app, and the customer support is next level. 10/10
Great product with prompt and personal customer service (which is rarely needed)! Keep up the great work
Good. However pricey. $1200+ yearly seems steep for the function of this app.
Wow, this app made a huge difference in productivity for me and the help desk is fast and helpful, as it should be.
Thank you!
Just constant issues with adding extra cover. Was told to alter the amounts on the list of products but then it still just gives me Mypost rates and not Eparcel rates. Really annoying having to contact them to fix this issue constantly!