Narvar Return and Exchange

Narvar Return and Exchange

価格設定
価格:無料
ハイライト
管理画面で直接操作
評価
4.3 (19)
開発者
Narvar

Protect your revenue by transforming refunds into exchanges with our return platform.

Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business.

Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business. さらに表示する
  • Save sales and retain revenue with adaptable exchange options and store credit.
  • Improve customer experience with industry-leading and convenient return options.
  • Manage complexity and make smart decisions with returns intelligence.
ハイライト
管理画面で直接操作

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Shopify Flow, Shopify POS, チェックアウト, Netsuite, Klaviyo, Gorgias, ShipHero, Recharge, Tapcart

カテゴリー

返品オプション

自動返金, 手動返金, 交換, 交換品, 実店舗返品, QRコード, ギフトカード, ストアクレジット, ギフト返品

返品管理

自動承認, 返品ポータル, カスタムポリシー, 返品不可アイテム, 返品期間, 返品理由, 複数言語, 配送ラベル, 返品追跡, メール通知, カスタムブランディング, 返金管理, お客様ブロックリスト, 分析

レビュー (19)

総合評価
4.3
評価レベルごとの件数
  • 評価の68%は5つ星です
  • 評価の21%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の11%は1つ星です
2023年3月23日

Our experience with Narvar has been exceptional. The platform has been invaluable to our team by streamlining the returns and refund process, making us more efficient as a company and enhancing our reputation for reliability and trustworthiness.
Although there is still room for improvement within the platform, the attention provided by Narvar's Customer Success team has been outstanding. Their exceptional support has helped us resolve issues quickly and efficiently.

TWOTHIRDS
スペイン
アプリの使用期間:2年以上
編集日:2023年5月24日

Updated review (2023.05.24)

We've been using Narvar for a couple of years now, and their team has made a lot of great improvements within the past several months. First, I got a little sneak peek of their new customer interface and it's wonderful. The new customer interface is a lot easier to use/navigate. I can't wait for this new UX|UI to be fully rolled out. We added CS options to our return reasons and we're happy that we can now hide these from customers. It's great that our CS agents now have the option to create a return on the order page in Shopify. Also, their customer support team has been amazing. Shout out to Harrish who is always helpful and responsive. Our experience with Narvar started out on a rough patch, but we are very happy to see that they are making great improvements. Interestingly, it is the only Return App so far that has been able to create solutions for our complex returns issues.

C-IN2 New York
アメリカ合衆国
アプリの使用期間:約2年
2023年6月12日

Narvar Returns & Exchanges has been a great returns RMA system for the brand. The only downside is the analytics, its a bit a stretch to get deeper in visibility.

Rockstar Original
アメリカ合衆国
アプリの使用期間:2年弱
編集日:2023年5月31日

The experience has been amazing. Narvar has allowed us to provide a better experience with all our customers and not only that, but has also made our job easier.

We appreciate that it is intuitive and their customer suppport is always willing to help providing quick solutions.

Tropicfeel
スペイン
アプリの使用期間:2年弱
2023年9月27日

Narvar has allowed our organization to turn what was once simply transactional messaging into a revenue stream. It is easy to customize and make updates to include promotional offers, new product launches, and creative changeovers. The ability to schedule these also eliminates the need to time real-time updates to coincide with the aforementioned.

The platform has also reduced our customers' dependency on our in-house Customer Service team by providing real-time information to Sockwell's customers at the click of a button.

Sockwell
アメリカ合衆国
アプリの使用期間:1年以上

サポート

Narvar Return and Exchangeに関するご質問にはNarvarがお答えいたします。

開発者

Narvar

3 E 3rd Ave, Suite 211, San Mateo, CA, 94401, US

リソース

この開発者は日本語での直接的なサポートを提供していません。

公開日

2021年8月31日

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