Narvar Return and Exchange

Narvar Return and Exchange

Preços
Instalação gratuita. Pode haver cobranças adicionais.
Destaques
Utilize diretamente no Admin Shopify
Classificação
4,3 (19)
Programador
Narvar

Protect your revenue by transforming refunds into exchanges with our return platform.

Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business.

Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business. mais
  • Save sales and retain revenue with adaptable exchange options and store credit.
  • Improve customer experience with industry-leading and convenient return options.
  • Manage complexity and make smart decisions with returns intelligence.
Destaques
Utilize diretamente no Admin Shopify

Lançada

31 de agosto de 2021

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Shopify Flow, Shopify POS, Finalização da compra, Netsuite, Klaviyo, Gorgias, ShipHero, Recharge, Tapcart

Preços

Instalação gratuita

Free to install.

Instalação gratuita

Free to install.

Todas as taxas são faturadas em USD.

Avaliações (19)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 68% das classificações são de 5 estrelas
  • 21% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 11% das classificações são de 1 estrelas
27 de setembro de 2023

Narvar has allowed our organization to turn what was once simply transactional messaging into a revenue stream. It is easy to customize and make updates to include promotional offers, new product launches, and creative changeovers. The ability to schedule these also eliminates the need to time real-time updates to coincide with the aforementioned.

The platform has also reduced our customers' dependency on our in-house Customer Service team by providing real-time information to Sockwell's customers at the click of a button.

Sockwell
Estados Unidos
Over 1 year usando a aplicação
28 de julho de 2023

We've been using Narvar for years but moved onto Shopify about a year ago and this app has made returns so much more customizable with easily edited return rules, refund rules, restrictions, exceptions, and more! Almost everything we want to do with returns can be done within this app without having to contact support.

The only problems we've experienced are with exchanges (but that's mostly due to our WMS and I'm certain it's not an issue for most others using Narvar for exchanges) and editing emails - you can edit most all of the copy, but it's confusing and honestly a hassle to figure out what copy you're changing and in which emails and where the "shared" copy will show.

Dolls Kill
Estados Unidos
About 1 year usando a aplicação
Editado a 24 de maio de 2023

Updated review (2023.05.24)

We've been using Narvar for a couple of years now, and their team has made a lot of great improvements within the past several months. First, I got a little sneak peek of their new customer interface and it's wonderful. The new customer interface is a lot easier to use/navigate. I can't wait for this new UX|UI to be fully rolled out. We added CS options to our return reasons and we're happy that we can now hide these from customers. It's great that our CS agents now have the option to create a return on the order page in Shopify. Also, their customer support team has been amazing. Shout out to Harrish who is always helpful and responsive. Our experience with Narvar started out on a rough patch, but we are very happy to see that they are making great improvements. Interestingly, it is the only Return App so far that has been able to create solutions for our complex returns issues.

C-IN2 New York
Estados Unidos
About 2 years usando a aplicação
12 de junho de 2023

Narvar Returns & Exchanges has been a great returns RMA system for the brand. The only downside is the analytics, its a bit a stretch to get deeper in visibility.

Rockstar Original
Estados Unidos
Almost 2 years usando a aplicação
Editado a 31 de maio de 2023

The experience has been amazing. Narvar has allowed us to provide a better experience with all our customers and not only that, but has also made our job easier.

We appreciate that it is intuitive and their customer suppport is always willing to help providing quick solutions.

Tropicfeel
Espanha
Almost 2 years usando a aplicação

Assistência

Narvar pode responder a qualquer pergunta que tenha sobre Narvar Return and Exchange.

Programador

Narvar

3 E 3rd Ave, Suite 211, San Mateo, CA, 94401, US

Recursos

Este programador não oferece assistência direta em Português (portugal).

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