Navidium Shipping Protection

Highly recommend this app! I came from using a popular insurance provider and honestly had the same thoughts about how much money they were making off of the insurance fees without many open issues. I also was always a little peeved that I was being charged the full .98 cents for the order when I was getting less than that after transaction fees! Enter Navidium- this is the perfect solution to still having backup money to cover any issues and so far more customers have been purchasing the protection than those who don't. For me particularly I'm not necessarily looking to make a profit off of it but just have the funds there to solve any potential issues! The team helped expedite my setup before a big launch in my shop and has been super responsive with any questions I have. Couldn't recommend more!

This app provides additional income to my store. I recommend using it instead of any insurance BS apps.

App is nothing short of amazing. Developer is extremely responsive. I always ask a million questions before installing apps to ensure the code isn't bogging down our site (or auto inject upon install) and they answered all my questions right away. Custom installation into a duplicate theme file was done within 6 hours of me asking for it to be done, which kept us on schedule for all of our other web dev. projects. As for the app itself, we are seeing great metrics. No customer complaints. This app is a must have, probably my favorite app in the app store right now. What are you waiting for? I recommend downloading it yesterday.

This app practically gives you free money. Support is great, very responsive. Our opt-in rate is about 50%, so we're earning a few extra $ on every order.

This app is great! The developers walked me through step by step when i had a issue with my store. they even went the extra mile to make some of the more complicated adjustments for me. They are super knowledgeable and even gave me some amazing advice to get my conversions higher. I highly recommend this app to anyone and everyone who is selling online!!!
(from the team at BreedersHacks.com)

We've used this app for less than a week and it's already out-performed the shipping protection upsell we created. Navidium is very, very well optimized and has a great customer service area for tracking refunds and replacement. So glad to have found out about it!

Team is active in use groups online and available to answer questions quickly. Install was easy and it works as intended. MUCH better alternative to other shipping protection programs.

Navidium shipping protection is a must have app for all your shipping claim issues. It ‘seamless design, ease of use and practical approach makes this app unique. Now I have funds to cover any shipping cost such as damage, stolen or lost; as you all know is out of our control as sellers but our customers want their product so you can’t blame them for getting upset when they don’t get it or it is damage. Customers are happy to pay a reasonable amount for this protection which you have full control of what you will charge the customer and the customer can easily chose to opt-in right in the shopping cart! As a result, we are free to deal with each issue individually keeping our new and loyal customers very happy. As for support, Marc is excellent when it comes to support which is VERY critical to us as a growing business. There were a few issues that Marc dealt with immediately with a great attitude of support and some fun too! Thanks again Marc for creating this app. Looking forward to working with you as we continue to move forward in a positive path for everyone! WIN! WIN!

I was looking for a simple yet effective package protection app and Navidium ticked off all the boxes. Their customer support is A+! Very happy with this app.

I recently just switched to this app! I love it first off the guys are super helpful and quick to respond - they had me up and running within a few hours. Download the app today you won't be disappointed.. It works really well