Navidium Shipping Protection

If you're serious about your ecom business you NEED this app on your store. We were using RO*TE and losing a lot of money with them. Now we have our own fund for shipping issues! Plus excellent dev support!

Both the product and the team are awesome. Shipping issues are always so annoying, and this gives a great way to help ease the pain of them. Plus, Marc and his team have been SO helpful getting everything set up and configured. I couldn't recommend more highly!

This app has been amazing! Super easy to install and the dev team is extremely helpful! I love that they are growing and coming out with new features. Can't wait to see what the future holds.

I would recommend this app if you would like to offer customers the option to purchase shipping protection. The customer service is awesome. I look forward to future apps

This is the first shipping protection app that has worked for us! It is an easy way to add protection for our customers.

speedy, personalized assistance and the app does what it is mean to do! only suggestion for developers would be to add the option of setting a minimum insurance amount that is applied, and then do a percentage-based amount for orders over X amount.

Navidium Shipping Protection has helped ease our customers and our own worries when shipping packages. It's made it easy to file a claim, the interface is simple and straightforward. They are quick to respond to email our team sends which is not always the case with apps!

We used Route and they tried to bully us into staying with them after we changed. Navidium is a much more beneficial solution for us. We process tens of thousands of orders every year but were only getting about 10 claims per year through Route, and they would deny 2-3 of them and piss off the customer! We would end up replacing them at our expense anyway to keep the customer happy. With Navidium, we still get the process automated, but we realize a significant chunk of money above and beyond and replacement costs. Highly recommend.

An incredible app. If you're considering a shipping protection option for customers - you may as well self-fund it. Navidium makes it easy and seamless and we're seeing a strong take rate.

I wanna to leave. review for this guys forever...best app I ever got. my clients fells more protected, it generates us more revenue, we can refund parcels without been out of pocket, and the costumer service is 10 out of 10 , thank you so so much