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Great tool to make some extra $ and protect your customers packages
Navidium works great and the support has been quick and efficient. More than offsets the cost of having a no questions asked guarantee on our shipments.
I would highly recommend the app. The one issue is that it overrides upsells in the cart drawer if you're using Rebuy, but I think it's worth it to have the Navidium app over the Rebuy upsell depending on what you sell.
The concept of this app is great to begin with. We had an issue with this app that prevented mobile checkout. After expressing my concerns and uninstalling the application, a co-founder reached out to me explaining the customer service situation and offering to work us through the issue. We are reinstalling the app and giving it another go. When the owners of something care enough to take ownership of a problem, we are always willing to work through issues.
We’ve been using Navidium for a few months and have had a very positive experience! Easy installation and I don’t have to deal with a third party claim filing middle man. Absolutely worth it!
Love Navidium! A great alternative to Route. Would recommend it to anyone trying to increase their AOV.
Joul helped me cancel a claim, and show me how to use it in the future. Thanks for the great assistance.
Since, implementing Navidium we've been able to increase our avg monthly revenues and offset costs for lost orders among other common shipping issues.
Navidium installed it, and it works great. Exactly what's needed.
It is an amazing app, an amazing team, and amazing results. Recommend 100%