Navidium Shipping Protection

We are using Navidium since December 2022. The installation had to be done by their support team because it was not that straight forward, particularly because we have a multi currency and multi language store. In the beginning their dashboard was very slow but that has been solved a while ago. Once the installation was sorted and all small glitches were found and corrected the app has been running without any issues. Obviously the people behind it know what they are doing! Their support has always been helpful and fast. So this app we will keep on using, no reason to go anywhere else. Before I forget: a small bonus: I was able to translate the widget with dynamic text translations functionality from the translate app we are using, so the widget shows up in 21 different languages. This is something that does not work always with other apps.

Best Shipping insurance and customer service on Shopify. A++++++

The Navidium Extension is a 10/10. Amazing support, amazing value when combined with UPS capital.

Joul helped me cancel a claim, and show me how to use it in the future. Thanks for the great assistance.

Navidum has been fantastic, their platform is very easy to use and it's a great way to protect both our store and customers from lost parcels or undelivered items. There's a whole suite of tools to take advantage of to also increase upsell opportunities and provide more options for customers.

I used Route for a while then switched to Navidium. It's the best thing I ever did. It's an absolute no brainer. Route provided very little help and in fact it was a pain to have them handle shipping issues and our customers didn't like it either. Better to handle on your end and provide a better experience and make more margin in the process. 5 stars.

Navidium is a great app. Honestly, it is so simple to use and allows me to generate extra income so I can cover any shipping issues that my customers face. They also have a ton of features to help me tailor the Navidium to specific products.

Great app!

Very good

Great tool to make some extra $ and protect your customers packages