Navidium Shipping Protection

We've been using Navidium for over a year now, and it has truly streamlined our shipping protection process. The integration with our e-commerce platform was smooth and easy to set up, allowing us to provide added peace of mind to our customers without any extra hassle. What stands out the most is how customizable the platform is we can tailor the coverage options to fit our specific business needs.

Our customers love having the option to protect their packages, and the claims process is straightforward. The support team at Navidium has been responsive and helpful whenever we've had questions. This tool has helped reduce shipping-related headaches and improve customer satisfaction. Highly recommend Navidium to any business looking for a reliable shipping protection solution!

We are using Navidium since December 2022. The installation had to be done by their support team because it was not that straight forward, particularly because we have a multi currency and multi language store. In the beginning their dashboard was very slow but that has been solved a while ago. Once the installation was sorted and all small glitches were found and corrected the app has been running without any issues. Obviously the people behind it know what they are doing! Their support has always been helpful and fast. So this app we will keep on using, no reason to go anywhere else. Before I forget: a small bonus: I was able to translate the widget with dynamic text translations functionality from the translate app we are using, so the widget shows up in 21 different languages. This is something that does not work always with other apps.

Best Shipping insurance and customer service on Shopify. A++++++

Joul helped me cancel a claim, and show me how to use it in the future. Thanks for the great assistance.

The Navidium Extension is a 10/10. Amazing support, amazing value when combined with UPS capital.

This app adds a lot of AOV to our stores and with the help of their amazing developer Joul everything is fixed within minutes!

This app has been fantastic. One $50K in pure profit since implementing this year. Side note, customer service has been amazing too.

Hands down the best order protection app out there. Super simple to integrate and has a lot of useful additional features you can utilize for your store.

We would highly recommend Navidium for shipping protection. We have used other popular services and Navidium is better in everyway. The other guys made it more difficult for us and our customers. They wanted customers to download their app and made our customers file police reports in order to initiate a claim. Navidium gives you the opportunity to run your own system and make all the extra money that the other guys take. Thanks Navidium!!

The BEST shipping protection app! We previously used route and felt like we were getting robbed. We switched to navidium and it helps us generate extra revenue but helps our customers feel more confident during the checkout process. They are always so responsive and willing to help! Highly recommend this app!