Avaliações (319)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
2 de agosto de 2022

Great app, fair fees. Instead of taking a percentage of sales, they just charge a flat, fair monthly fee. This app is great!

GRIP6
Estados Unidos
12 months usando a aplicação
26 de agosto de 2022

This app is a MUST. Not only can you provide a better experience to your customers, you can also improve your margin to cover unexpected chargebacks, refunds, and stolen packages. It protects your customers AND your small business. This app deserves 10 Stars, especially because of how helpful and attentive to detail Marc is. This company is going places. Oh and by the way: 80-90% of people take up the protection. Customers feel much safer knowing they are insured incase something happens. A must-have for all shopify stores.

Dorado Fashion
Estados Unidos
12 months usando a aplicação
1 de agosto de 2022

This app is wonderful and so are the developers behind it. The support is quick and efficient. The app does exactly what it is supposed to do. And best of all we get to control the customer experience and delight our customers. Highly recommend for any e-commerce company that cares about taking care of their customers. Thanks!

Curious Baby Cards
Estados Unidos
12 months usando a aplicação
31 de julho de 2023

Excellent app, works great and integration was smooth. The support team is extremely responsive and fast at resolving any potential issues brought forward to them.. highly recommend this over the other similar apps.

Monthli
Canadá
12 months usando a aplicação
20 de novembro de 2023

Navidium has been a game-changer for us! Prior to Navidium, we were using a Shipping Insurance app (y'all know the one) that was not so helpful at all when it came to dealing with lost, stolen, or damaged orders. Navidium has allowed us to personalize the shipping protection experience that has given us (as the company) greater control that in turn impacts our customer's satisfaction and peace of mind. Very grateful!

WOODEN SPOON HERBS
Estados Unidos
11 months usando a aplicação
20 de novembro de 2023

It is an amazing app, an amazing team, and amazing results. Recommend 100%

LaCkore Couture
Estados Unidos
11 months usando a aplicação
22 de junho de 2023

Navidium is a must for a small business, especially when shipping delicate items. We switched from another big name and should have started with these guys from the get go. It makes sense that we control the fees and retain costs unlike the other similar apps to which they keep all of the fees. We now handle our claims internally to which allows us to provide a more personal touch that our customers appreciate.

Natura Soylights
Canadá
11 months usando a aplicação
21 de junho de 2023

This App has saved us so much money. Used to use another company that sells package protection but deals with the customer. We switched and will never go back.

OldGloryFlagpole
Estados Unidos
11 months usando a aplicação
21 de junho de 2023

I have been using this app almost two year. Fantastic app. Navidium alway get back with me quickly if I have questions. Easy app that everyone can install it.

Marie Nicole Clothing
Estados Unidos
11 months usando a aplicação
19 de julho de 2023

Awesome app, gives our business control over when and how we refund our customers WITHOUT relying on third parties to manage the process. Fits well into our customer service workflow. Love this app and will recommend to anyone wanting to offer an internal way to manage refunds and replacements. Thanks guys, keep up the good work!

WTF Notebooks
Nova Zelândia
11 months usando a aplicação