Avaliações (319)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
12 de julho de 2022

What a fantastic idea for an app. We've used our $2 flat rate insurance to cover the cost of overnight shipping on replacement orders. Absolutely recommend this to everyone.

PatchPanel
Canadá
28 days usando a aplicação
13 de outubro de 2022

Great app. I love the idea of keeping the insurance payments. Excellent and friendly support that goes above and beyond.

Rare Reserve
Estados Unidos
28 days usando a aplicação
1 de agosto de 2023

Navidium is a game-changer. The setup process was incredibly smooth, and it's great that we get to choose policies tailored to our company. The app also gives our customers a seamless experience, allowing them to file claims and contact customer support through one place. Unlike Route, which required our customers to use their dashboard. Overall, we are happy with Navidium and highly recommend it for any Shopify store.

makesy®
Estados Unidos
27 days usando a aplicação
20 de novembro de 2023

I was in the midst of cancelling my then existing shipping insurance company, for a number of reasons, including upsetting my customers and refusing to answer my quests vis email.

I was fortunate enough to find Navidium. I set up an appointment and even recorded the conversation; to insure I heard everything correctly, to either sign up or go without any type of shipping insurance options.

Therese from Navidium, asked me about my current circumstances and then provide me with a full explain on all the features that Navidium app provides… In her demonstrated, she showed me a number of current merchants using the system, along with options and most importantly answered all my questions. Additionally, without me asking, she provided me with several ways to communicate with Navidium, in case the need arises.

It been a little more than a month since I joined Navidium, I would high suggest anyone using other shipping insurance system to take the time and take a strong look at Navidium, you’ll want to use their app.

ATY Home Decor
Estados Unidos
26 days usando a aplicação
24 de julho de 2023

Great app, a really helpful team, and a hands-on founder. A must-have for all shopify merchants. Would highly recommend!

JAKI
Reino Unido
26 days usando a aplicação
23 de março de 2022

As a former Route user, this has been a huge upgrade in terms of reliability. Customer service is also top notch.

Roo & You
Canadá
22 days usando a aplicação
19 de julho de 2023

Look no further! Our store just need a way to add “shipping insurance” without the bloat of other services. Between this and the other guys, Navidium lets us have full control! Yes, control over what needs insurance and the billed rate and even control over each claim!

Tactical Development
Estados Unidos
22 days usando a aplicação
Editado a 10 de dezembro de 2021

This app is a life saver for our business! It allows us to offer our customers a higher level of customer service. Also they have the most responsive customer service. Cannot recommend enough!!

Bijou Candles
Estados Unidos
22 days usando a aplicação
21 de novembro de 2023

Works fantastic! This is the first shipping protection App that I've tried and very happy with the results.

PJ Bold
Estados Unidos
21 days usando a aplicação
21 de novembro de 2022

Fantastic customer support. Easy to set up and customize. Very affordable/accessible option for collecting insurance for customers without paying a 3rd party.

Ananday
Estados Unidos
20 days usando a aplicação