Kokonaisarvio
3,8
Lukumäärä luokitustasoa kohden
  • 66 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 5 % arvioista on 3 tähteä
  • 7 % arvioista on 2 tähteä
  • 20 % arvioista on 1 tähteä
1. syyskuu 2022

Software gets the job done half of the time.
I am looking for a different software, but haven't found a better one yet.
Current Issues to beware of:
It will doublespace your etsy descriptions.
It will require the variation name, option name & sku to match before inventory will sync.
It will not allow you to edit the description for each store front separately so you can preserve your product links.
It only gives you 2 options for syncing between channels, which are inventory count and/or description/pictures
If you use etsy's default Primary Color option and the Color option on ebay, it will not allow you to sync until you change them to match, even though Primary Color more heavily favored by Etsy.
no refresh button for already imported products to correct import issues.

VarietyBySKL
Yhdysvallat
12 kuukautta sovelluksen käyttöä
25. helmikuu 2021

Nembol ci ha permesso di moltiplicare la presenza dei nostri prodotti su eBay e Shopify, senza sforzo e senza errori. Grazie!! ******

betterfood.it
Italia
14 päivää sovelluksen käyttöä
Muokattu 23. huhtikuu 2021

Having to change my glowing 5 star review as I have had a very rocky road with Nembol for nearly 2 years. Constant bugs however support will blame other issues which are not the issue. The products cannot be mapped (so when the system does fail you it cannot resync items on there - you have to delete them all and start again - I've had to do this several times) support can seem helpful but in reality, it doesn't solve the issues. One of the most visually inviting sync management systems but it is so flawed its unworkable. Might work for those with a very small inventory but for us, it caused more stress then help - and it $50 a month that's not fair.
Some people in support are nice, others arrogant - I am sure they will try to comment on this review to blame us and not their app - but the fact you cannot even change the email associated with the Nembol account demonstrates how much more work needs to be done to make this app work for the customer. Feel I have given them a very fair chance over the last couple of years and a monthly subscription of $50 to boot. I have a support chat that stretches a mile and still left without a correctly functioning sync. They keep adding new features without fixing the primary purpose.

The Architectural Forum
Yhdistynyt kuningaskunta
Vuosi sovelluksen käyttöä
Muokattu 26. tammikuu 2022

Customer service is rude and unhelpful. This is also the only app on the market that can’t sync orders correctly. When multi item orders sync they get broken out into multiple orders.

Goblin Clan Games
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Nembol Inc vastasi 26. toukokuu 2022

Hello, we sincerely apologize for any inconvenience caused by your experience. Our customer support team works diligently to assist all users to the best of their abilities. Please understand that our response times are aligned with European business hours, which may result in delays for users in different time zones.

Regarding our "order transfer" feature, it is still currently marked as "Beta" as of May 2022. Despite this, it does enable the transfer of orders to Shopify, generating one order in Shopify per each order line created in connected channels. We acknowledge that there is room for improvement, and we are actively working on enhancing this feature. We will keep all users informed of updates through our monthly newsletter.

It is important to note that while order transfer is a part of our offering, Nembol primarily focuses on easily listing products and syncing inventory, which are the key features we market.

If there is anything else we can do to support you, please do not hesitate to let us know. We appreciate your feedback and value your continued partnership.

Thank you.

7. toukokuu 2020

Recommended highly, helps in saving a lot of valuable time in creating listings across multiple marketplaces.

Goldia.com
Yhdysvallat
Vuosi sovelluksen käyttöä
Muokattu 15. huhtikuu 2021

The customer service on Nembol has been very disappointing. I've reported issues on inventory qty updates across channels for months now, and no one can give me a straight answer. First I was told that it was a 'bug' that will be fixed 'soon' (no ETA provided), then I'm told that I have to check on 'Errors', however am not given any direction on how these Errors need to be resolved. This has meant that I am manually checking inventory stock for hundreds of items each day. Trying to organise a phone call to resolve this with Guido or Nicholas has also proven to be frustrating where I am told he can't make it, yet I am not given an alternative time. I am still waiting for a meeting invite to materialise. In saying all of this, I will be fair in saying that it is fairly simple process to connect all your channels and select specific items to publish across channels. The challenge is in keeping those items published and up-to-date when any changes need to happen - eg. a price drop, inventory update. And more importantly, in my case, having reliable customer support that is able to talk you through why things aren't functioning as they should, and what the resolution is. I am happy to give a fair and updated review of this app once I receive proper resolution from the Nembol team (particularly if it is my error that has been not/poorly communicated to me), but until this happens, my review stands that this is an underwhelming app that has proven to be more trouble than it is worth. //UPDATE// I had a great call with Nicholas who was very helpful in assisting with troubleshooting the issue. I strongly recommend pushing for a phone call if you are stuck, as this was way quicker to troubleshoot issues. Unfortunately, the issues I had flagged in my earlier review have still not yet been resolved, but at least I now have the tools to mediate any issues while the team work on finding a fix. Will continue to update this review as we progress.

Salvaged Outfitters
Australia
8 kuukautta sovelluksen käyttöä
13. toukokuu 2020

Great App. Amazing customer support. I Will publish your listing on several channels, really easy to use. Thanks.

London Unseen Images
Yhdistynyt kuningaskunta
12 kuukautta sovelluksen käyttöä
Nembol Inc vastasi 13. toukokuu 2020

Thank you for your review. It was a pleasure working with you. Good luck with updating your business policies with eBay support. Let me know if we can help any further.

Muokattu 26. toukokuu 2022

My experience has been pretty great. Nembol does what it claims to do, has responsive chat customer service through the website, and overall offers a ton of value with both listing and inventory sync. ________________________PROS___________________________________
-Syncs with channels reliably (Shopify, Etsy and Ebay for us)
-Manages stock numbers without hiccups (So far, not a single problem, which is frankly amazing given my experience with several other options for inv counting)
-Customer Service is friendly and responsive-- consistently responding within 24 hours (except for weekends | just take note: they are in Europe, mostly). Several times the CEO directly responded to me even. The whole operation has a very hands-on feel, from my perspective. -Competitive pricing (We actually saved quite a bit by switching to Nembol from other software solutions).
-Has an auto-sync that works for most things from Shopify which I wasn't expecting and is super cool.
-Platform/site is generally pretty intuitive and the UI is overall fairly easy to use and figure out.
________________________CONS___________________________________
-The documentation is a little lacking in some places.
-I have run into a bug or two with importing/getting all our items working (as is, we have about 1300 items, and about 10 are still having some trouble-- though, their team is working on it and I'm sure it'll get resolved).
-There are a few minor UI elements/quarks that take some getting used to.

Viridian Gaming
Yhdysvallat
11 päivää sovelluksen käyttöä
3. heinäkuu 2020

I have used a few of these and I kept going back to Nembol and using up my free trial (which you can do up to 3 times, I think). One of the other apps, after I had created and ebay listing, I could not edit that listing within ebay, only from the app, which is a pain if you find yourself on ebay and notice a typo or something and think to correct it. You can with Nembol
AND it is so quick, you can throw up lots of listings on to lots of marketplaces at conce, which is great.
AND the support is quick and helpful too

Ralston Fabrics
Yhdistynyt kuningaskunta
9 kuukautta sovelluksen käyttöä
28. joulukuu 2020

So far, cannot fault this app, works flawlessly with eBay,etsy & shopify, customer service is also #1.

Proud Fabrics
Yhdistynyt kuningaskunta
8 päivää sovelluksen käyttöä