Nembol ‑ eBay Amazon Etsy sync , 92件のレビュー
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Very clunky interface that is hard to use. Product mapping between channels is not thought out well. Also, product import makes no sense as the CSV has to be re-formatted and there is no mention of this until you contact the support. Customer service eventually starts ignoring you.
Thank you for pointing out these perceived issues with Nembol. After your latest support request we've been working on improving Nembol on the basis also of your experience.
You had problems exporting from Excel a .csv file with ; instead of , as separator, and back then we fixed that issue together. According to our records, you did not ask for further support since then.
In the meantime, we updated our CSV tutorial on our blog https://www.nembol.com/e-commerce-for-retailers/publish-products-on-ebay-etsy-shopify-woocommerce-amazon-via-csv-file/ , so that everyone can now solve this problem right away.
Also, we took your suggestion and we are finalizing a CSV video tutorial that will be posted on our YouTube channel https://www.youtube.com/channel/UCYMvSVKPlpA77otB7A8hmuw/videos and on our website.
We are ready to help you towards a better set-up wished you to come back. Good luck with your business.
1/30/2021 Update. While I understand the app does some pretty extensive stuff, it doesn't appear to do syncing inventory quantities well. I sell on Shopify and Etsy - that's it. Today, one sale of a single product reduced my Shopify inventory by 2. UNSAT. It could be a setting I have somewhere. No idea. I've been waiting to hear back from the Developer for several days. I just want it to sync inventories. That's it. SKUs match, should be as simple as that. Original Review. Eh.. was hoping to be able to set a different, yet specific price in Etsy vs. my Shopify prices - specifically, EXACTLY 10% above my Shopify prices. For some reason, the developers thought it would be a good idea to force rounding to the nearest .99? Why not give the user the option? When there's competition, and you want to be the lowest price, and people sort by lowest price, it all matters. The rounding to the nearest .99 cents would be a great option, and I certainly see the value in it, truly, but it should be just that - an option. :)
Hi! As for your suggestion, you can now turn on/off the automatic price rounding.
For all users: Nembol enables you to set price rules to automatically increase or decrease prices for each channel. You can change prices through a % or a fixed amount.
dont use this app. worse customer support i ever saw!!! they will never answer! maybe after a few days.
Hello, we sincerely apologize if we were unable to meet your expectations.
Based on our records, we understand that you are located in the United States. While 45% of our customers are based in the US, the remaining 55% are spread across different regions, including Far East Asia, Australia, and New Zealand. Considering this distribution, we made the decision to set up our support operations in Europe.
Regrettably, it appears that you have been contacting us during nighttime in our time zone, but we made it a priority to respond to your inquiries within two business hours. We apologize if this was not sufficient for your needs.
Please feel free to let us know if there is anything else we can assist you with. We appreciate your understanding.
Best regards.
This app changed the wrong SKU in my Shopify inventory. After reaching out to support a few times, I requested a refund several days ago and haven't heard anything since. These people will take your money and run, so if you make the mistake of paying for a subscription, you'd better hope it works because you're not getting that money back.
Hello. Thank you for your review.
Your Nembol subscription was fully refunded on July 27th 2021. Please double check your credit card statement.
Nembol syncs products across channels by connecting products via their product-ID of the source channel. With this mechanics, exchanges of SKU codes and edits of "the wrong SKU" are hardly possible.
However, it is always possible for a user to duplicate one of more products in Nembol, possibly edit their SKU codes, and use Nembol to re-list them on the source channel plus additional channels. These actions are instrumental to many e-commerce strategies, but if used unplanned may create a certain confusion.
Rest assured that we constantly improve our syncing and our documentation thanks to our users' feed-back. And we thank you for this. Best regards.
very very bad experience not as easy as described. I have wasted several hours trying to import my goods to nembal before sending to Amazon a massive headache. The app sends you into a loop. Very bad experience, then i was told to add the id's not easy at all.
Poor Support , can't get them to refund the money after it stopped working in 3 days but having paid for 2 months , have no sense of customer service , STAY AWAY from this lot , it's a promising software but staff and their attitude to customers very very poor ! If there was a negative rating they would score the least in that !
Hello, we want to express our regret if our support team did not fully meet your expectations.
Our team promptly responded to your initial request in less than 4 minutes, and they continued to assist you through over 200 support exchanges over a period of two months.
In December 2020, we provided you with instructions on how to obtain a refund, although it seems that you decided not to follow them.
As a gesture of goodwill, we would like to extend a renewed offer to you in the form of a one-month-off coupon, should you choose to give us another opportunity.
We appreciate your understanding, and we hope to have the chance to serve you better in the future.
Best regards.
Lists products from Shopify to eBay, Etsy, and Amazon. Inventory sync works great. It's missing order sync, but should be coming soon and the support team is super nice and knowledgeable. Two thumbs up!!
Had an importing problem with the app...contacted them and was told the engineer in Europe will contact me. Never had one contact! Its sad.
the app only allow percentage uplift to price and not a fixed value not flexible at all and not many options
Hello, after your review, in February 2022 we improved the pricing rules in Nembol and users can now use both % and fixed values.
Sellers can also turn On/Off the automatic rounding to .99.
All users can take advantage of Nembol 14-day free trial, during which one can test our app in all of its features. And, before subscribing, do not hesitate to in-app chat with our team, or visit our youtube.com/nembolapp channel.
I was using multiple other apps to sell on amazon, etsy and eBay, within an hour I’d changed over to Nembol and not looking back! Easy to configure. While it doesn’t have order synch, it’s coming - yah!