Nembol ‑ eBay Amazon Etsy sync , 92 recensies

Avoid we have used them for 2 years, recently they have asked if we would like to be moved to new interface with an option to moving back to old system for whatever reason. After the change they refused to move us back to old system. Furthermore they have the changed data we were relying on our listings. Customer service not replying to messages.

I have been using Nembol for over a year now and it's okay for the price I do have something to say though that bugs me. We have been teased with improvements for 6 months now which include categories, which would be a super big help for me, this has not been implimented yet. Customer service is slow (due to being in a different timezone I understand but still they dont seem to understand the issue when you get in it). It cannot properly publish to Amazon, sometimes inventory that is marked as out of stock somehow gets back in stock and is sold, which causes issues with the platform metrics because I have to give a refund for out of stock and I get a negative customer experience and negative flag on my account from the platform (etsy, ebay, or amazon). There is no easy way to link two products that are the same from different channels, it says it does it via SKU, but this isn't always correct, they need a manual way to link a product.... that right there would be a MAJOR game changer. If they would impliment the categories and add a way to link products together manually this would easily be a 4 star review instead because the price is right but at this point Nembol is a big headache and slowing down our growth. I really hope they get the ball rolling on promised changes and not just leading us on and I REALLY hope they impliment a manual way to link listings. I feel like the devs should contact and screenshare with a couple of us having ongoing issues to see what we see, the product has a lot of potential but it needs some major tweaking

With nearly 1/2 of their reviews being 1 star.. this is basically all you need to know about the app!

Very buggy, with tons of duplicates, and unable to sync all the products and all the orders. Has created tons of wasted time cleaning up its mistakes.

The best part, after months of trying to get it to work properly I gave up so I uninstalled it from the shop but I still got charged!

They have a company policy of no refunds but will give a 100% coupon with no expiration date for the service you canceled...LOL! This fact here is the only reason I took time out of the day to write this review

Their much better apps and more importantly, better run companies here.

Having to change my glowing 5 star review as I have had a very rocky road with Nembol for nearly 2 years. Constant bugs however support will blame other issues which are not the issue. The products cannot be mapped (so when the system does fail you it cannot resync items on there - you have to delete them all and start again - I've had to do this several times) support can seem helpful but in reality, it doesn't solve the issues. One of the most visually inviting sync management systems but it is so flawed its unworkable. Might work for those with a very small inventory but for us, it caused more stress then help - and it $50 a month that's not fair.
Some people in support are nice, others arrogant - I am sure they will try to comment on this review to blame us and not their app - but the fact you cannot even change the email associated with the Nembol account demonstrates how much more work needs to be done to make this app work for the customer. Feel I have given them a very fair chance over the last couple of years and a monthly subscription of $50 to boot. I have a support chat that stretches a mile and still left without a correctly functioning sync. They keep adding new features without fixing the primary purpose.

I have been "testing" this software for almost 1 year -paying $49 a month- and the various different bugs encountered never allowed me to go live with sync among my different channels.
Too bad; I really wanted this software to work. I kept on trying.
Unfortunately, I just came to learn that Nembol doesn't work with different warehouse locations. I've learnt the hard way!
Be careful:
One can't connect a shop with 2 locations as products will be automatically duplicated from primary to secondary location randomly.
Nembol will write (should I say overwrite) your current inventory even if you have all update switches set to off. Inventory updates can't be stopped. I guess I should have studied the documentation as suggested before connecting this app to my store. My inventory has been totally messed up by this.
After damaging my store Nembol terminated my subscription without further notice (leaving the subscription active on Shopify ready for the next bill). Maybe a tool for basic stores with few items 1 location.
Not my case.

Customer service is rude and unhelpful. This is also the only app on the market that can’t sync orders correctly. When multi item orders sync they get broken out into multiple orders.

they wanted me to pay $150 for importing products from etsy, so it's not free even on a trial period and more than that - it's not easy to find how to unsubscribe from it.

Very clunky interface that is hard to use. Product mapping between channels is not thought out well. Also, product import makes no sense as the CSV has to be re-formatted and there is no mention of this until you contact the support. Customer service eventually starts ignoring you.

dont use this app. worse customer support i ever saw!!! they will never answer! maybe after a few days.

This app changed the wrong SKU in my Shopify inventory. After reaching out to support a few times, I requested a refund several days ago and haven't heard anything since. These people will take your money and run, so if you make the mistake of paying for a subscription, you'd better hope it works because you're not getting that money back.