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This is a great app! It gives me the exact, high quality customizer I was looking for. It's the only app I found that gives me exactly what I'm looking for and is simple to use. In areas where there was a bit of a learning curve, such as how to do pricing or wondering how to set it up on my Shopify product page, there were lots of ways to get help. The team is super responsive. There is also an AI robot that you can ask questions to at any time of the day that is extremely helpful. The robot will share articles the team has written that detail how to do basically anything I had a question about. Honestly, give it a try because you'll love it for your shop! And the price is comparable or even less, then the other apps I was looking into. Love it!
Great service.
Getting a bit greedy with the price, having to keep upping the price if you want more than 5 orders.
To clarify here, on our Seed plan, we allow up to 5 PAID orders PER MONTH, an order is only counted when it contains one or more products created by our app.
To make it clearer, your store could have 1000s of orders per month, but if none contain a product generated by our app, then that would not count towards the monthly quota.
Our plans since April 2024 have always had these requirements. We will do better to make this clearer throughout the plan pages.
Lastly, you underestimate the time and resources that are needed to continually update and support this app and help merchants day to day with complex requests about pricing setups and configurations tailored for specific needs. We invest a lot of time and resources into helping each merchant get set up selling custom signs, especially custom LED signs, due to the complexity of the product offerings.
We have installed this app on all three of our websites: AU, US and UK. We were originally in talks with app developers to create a custom neon tool for our website. We then thankfully found this app.
We chose this app over making our own custom app because of price but more importantly, it came with the features that we really needed. Features like adjusting the placement of the text, having a wider range of sizes + custom, allowing us to add examples and customising the tool to our specific needs.
What is also really fantastic, is the customer service. We receive responses quickly. Also if it is a technical situation, the team lets us know that they can do it for us. As a small business, this is incredibly helpful.
Amazing customer service! Would recommend! They made sure any issues I had with the tool were solved and done so quickly.
The app and customer service is exceptional. We're really happy to be using NSC, and couldn't recommend it enough for anyone out there wanting something similar.
The best Neon Sign App in Shopify. Very good customer support. They have always finds solution. Thx a lot for your great work.
The best Neon App in Shopify. Great App and a GREAT Service.I can recommend the App and it will support us for our business. 5*****
The Customer Support is very professionell and they have always a solution. Thank you
Great app, fantastic support when I have reached out for any help integrating the customers onto my store.
The best Neon Sign App in Shopify. The customer support very professionell very very fast. I am happy to work with the team. They have always a solution. Thank you. 5*****
