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It's a pretty good app.
It's simple to use and worth the price.
The downside is that you can't turn ads on and off directly on the platform. Instead, you have to manually review all your ads and then go to Facebook or Google to disable them.
Additionally, some of the tracking doesn't seem to be attributed to the app. About 20% of the purchases don't show up on the performance report.
However, aside from these two issues, it's a pretty decent app.
Hi Daniel,
Thank you so much for your detailed feedback! We’re glad to hear you found the app easy to use and valuable. We wanted to let you know that we’ve listened to user feedback and have recently made updates to address the points you mentioned.
You can now turn ads on and off directly within the platform, and we’ve improved our tracking system to provide more accurate performance reports. We’d love for you to give the updated version a try and see the improvements firsthand. Thanks again for helping us make the app better!
Regards,
Chloé - Customer Success Manager @NestScale
Good value for money. Good attribution tracking, and some useful reporting features as well. Ideal for smaller businesses who don't want to spend hundreds of hundreds per month on other third party tracking apps.
Hi Joe,
Thank you so much for your kind review! We're thrilled to hear that you find our app valuable and effective for attribution tracking and reporting. Your support and detailed feedback have been incredibly helpful to us.
We're glad to be able to provide an affordable solution that meets the needs of smaller businesses. If you have any further suggestions or need assistance, please don't hesitate to reach out.
Thanks again for being such a supportive customer!
Best regards,
Chloé - Customer Success Manager @NestScale
An extremely affordable tracking solution relative to other companies that charge an arm and a leg
Hi there,
Thank you for your feedback! We're so happy to hear that you find our tracking solution affordable and effective. Providing great ad tracking & attribution tool without high costs is our goal, and it's wonderful to know we're hitting the mark.
If you have any questions or need further assistance, just let us know. We're always here to help and eager to support your needs!
Best regards,
Chloé - Customer Success Manager @NestScale
I recommend this app. The support is efficient and helps you very quickly! Thank you very much and keep up the good service.
Hi,
I'm Rachel from the NestScale team,
Thanks for taking the time to review our app on the Shopify App Store, it really makes our day!
Do not hesitate to contact us whenever you need help again!
Greetings,
Rachel
Thank you for all your help! I am beyond thrilled with the level of customer service and support that I was shown as a beginner on their platform. Rachel was very patient and understanding. She listened to my needs and addressed all of my questions and concerns with clarity and direction.
Hi there,
Thank you for your review. It's my honor to support you to use our app.
If you need further help in the future, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel
Super helpful, Kevin spent almost 1 hour helping me get sorted with my tiktok ads and business accounts. Highly recommend
Hi customer,
Thank you for sharing your positive experience with Kevin! We're delighted to hear that he was able to assist you effectively. Our team is dedicated to providing top-notch support, and your recommendation means a lot to us.
If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help!
Best Regards,
Chloé
Customer Success Manager @ NestScale
Very good app. The only thing is it needs a mobile phone interface. But other than that no complaints.
Hi Alan,
Thank you so much for taking the time to share your experience at NestScale.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.
Have a great day!
Cheers,
Chloé
This app is a game-changer for businesses looking to leverage the power of TikTok's advertising platform. It was easy to install and integrate. The app's intuitive interface makes it simple to create custom audiences, retarget users, and analyze your data. Also the app's support team is always available to assist with any issues or questions. If you're serious about advertising on TikTok, this app is a must-have for Shopify stores.
Hi,
This is Chloé from NestScale team,
Thank you for taking the time to review our app on Shopify App store, it really makes our day!
Please don't hesitate to reach out whenever you need help again!
Regards,
Chloé
Thank you “Rachel” to guide me and for giving me all your time ❤️
Am excited to start managing my TikTok ads soon
Hi there,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel
Great app easy to handle. Installing the pixel and creating a campaign is quite easy. They have a lot of targeting categories. Needed some answers concerning the ads. Rachel was a great support.
Hi there,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com
Regards,
Rachel