レビュー (184)

総合評価
4.8
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2022年11月30日

great customer service from chloe she took about an hour or more assisting me through my ads account Thanks alot for your help

WINNER OF VICTORIES
南アフリカ
アプリの使用期間:約2時間
NestScaleが返信しました 2022年11月30日

Hi Sanni,
Chloé from NestScale here, I am really excited to see how happy you are with our app and services, and we truly wanted to thank you for taking the time to review our app on Shopify App store, it really means a lot to us.

Please don't hesitate to reach out whenever you need help again.

Regards,
Chloé

2023年10月25日

Great Costumer service from staff, special thanks to Chloe for checking up untill my issue was resolved. Satisfied with the service!

Martefy
パキスタン
アプリの使用期間:9分
NestScaleが返信しました 2023年10月26日

Hi valued customer,

Thank you so much for your kind words! I'm delighted to hear that you were satisfied with our service, and I'm glad I could assist you in resolving your issue.

If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! 😊

Regards,
Chloé - Customer Success Manager @ NestScale

2023年3月21日

be careful if you gave full access to your tiktok acount you will lose it, i already reported that to tiktok be careful guys

avila
モロッコ
アプリの使用期間:約2時間
NestScaleが返信しました 2023年3月29日

Hi,

I'm Chloe and I work for NestScale's support team. We want to apologize for any trouble we might have caused you. Our company has a privacy policy that can be found at https://nestscale.com/privacy-policies. This document explains how we collect, handle, and reveal personal information when people use our app. By downloading our app, you have agreed to these terms.

As for the data we access, we only obtain the necessary information to run campaigns and Pixels for TikTok Ads. This allows NestAds and TikTok Ads Manager to stay in sync. We don't take any personal data for illegal or financial reasons.

We have never received any support requests from you. We have tried to reach you through different methods, including email, but haven't gotten any response. We want to make sure you understand the situation, so please let us know if we can help in any way.

Best regards,
Chloe

2023年10月3日

Hetzen
南アフリカ
アプリの使用期間:約1ヶ月
NestScaleが返信しました 2023年10月9日

Dear customer,

Thank you for sharing your feedback with us regarding the NestAds app. We value your input and are committed to improving your experience.
If you have any specific concerns or suggestions, please feel free to share them, and we'll work on making the necessary improvements to provide you with a better app experience.

Regards,
Chloé