Avaliações (21)
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great customer service from chloe she took about an hour or more assisting me through my ads account Thanks alot for your help
Hi Sanni,
Chloé from NestScale here, I am really excited to see how happy you are with our app and services, and we truly wanted to thank you for taking the time to review our app on Shopify App store, it really means a lot to us.
Please don't hesitate to reach out whenever you need help again.
Regards,
Chloé
Good service
Thank you “Jenny” to guiding me and to give me all your time
Am excited to start managing my tiktok ads
Hi there,
Thank you for your nice feedback. It truly made my day!
If you need any assistance, feel free to contact our support team.
Regards,
Jenny from NestScale team
Just got it, going to test it out, but support has been great so far, and the pricing is much more reasonable than pretty much any alternative, it's fixed, so not based upon revenue or ad spend.
Hi Nathan,
Testing out new strategies can be exciting. Glad to know that the support has been top-notch and that you find the pricing reasonable.
Here's to your successful testing, and if you need any further assistance, we're here to help!
Regards,
Chloé - Customer Success Manager
NestAds is a must-have for marketers handling multiple ad platforms! It simplifies cross-channel ad tracking, boosting ROAS. With a one-time setup and dedicated support, NestAds is a user-friendly solution for precise campaign management.
Dear valued customer,
Absolutely thrilled to hear you're experiencing such success with NestAds! Simplifying cross-channel ad tracking and boosting ROAS is exactly what it's designed for.
Our goal is to make campaign management user-friendly and precise, and it's fantastic to know it's hitting the mark for you. If you have any further insights or suggestions, we're all ears!
Regards,
Chloé - Customer Success Manager @ NestScale
Dear customer,
Thank you for sharing your feedback with us regarding the NestAds app. We value your input and are committed to improving your experience.
If you have any specific concerns or suggestions, please feel free to share them, and we'll work on making the necessary improvements to provide you with a better app experience.
Regards,
Chloé
Thanks a lot.
Dear valued customer,
You're very welcome! We're thrilled to hear that we could assist you in resolving your case. If you ever have more questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our priority.
Best Regards,
Chloé
NestScale Support Team
Super helpful, Kevin spent almost 1 hour helping me get sorted with my tiktok ads and business accounts. Highly recommend
Hi customer,
Thank you for sharing your positive experience with Kevin! We're delighted to hear that he was able to assist you effectively. Our team is dedicated to providing top-notch support, and your recommendation means a lot to us.
If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help!
Best Regards,
Chloé
Customer Success Manager @ NestScale
I successfully integrated the Pixel with my store through the TikTok Ads Manager with the assistance of Rachel. Her guidance throughout the process was exceptional, ensuring a seamless connection between Pixel and my store. I had a highly positive experience collaborating with the Nestads team and wholeheartedly recommend their services.
Dear customer,
Thank you for sharing your experience with us! We're delighted to hear that you successfully integrated the pixel into your store with the help of Rachel. It's fantastic that her guidance was exceptional and led to a seamless connection between the pixel and your store.
Your recommendation means a lot to us and serves as a testament to the dedication we have in providing top-notch services.
If you ever need further assistance or have any questions, please feel free to reach out. We're here to support you every step of the way!
Regards,
Chloé
The app has great tracking features and displays all useful data all on that same page. I beileve that this allows me to identify what is working and what isn't.
Hi,
We greatly appreciate you taking the time to share your experience with us at NestScale. Your feedback means a lot to us as it validates our daily efforts to improve our products and services for valued customers like yourself. It brings us joy to hear that you found our app beneficial for managing your TikTok ad campaigns.
Wishing you the very best,
Chloé - NestScale Team
NestAds has made it very easy to create TikTok ads directly from their platform. Initially, I was having trouble connecting pixels to my Shopify store, but then Rachel helped me with this and made everything super easy. She set up the whole process in just 5-7 minutes, which I had been trying to do for several hours. Rachel is highly recommended for setting up your NestAds.
Hi there,
Thank you for taking the time to share your feedback. If you need any support with the app, feel free to contact our support team.
Best regards,
Rachel
very helpful app.
the support was very responsive.
what impressed me the most was their dedication to costumer satisfaction.
thans to their efforts.
Hi,
We greatly appreciate you taking the time to share your experience with us at NestScale. Your feedback means a lot to us as it validates our daily efforts to improve our products and services for valued customers like yourself. It brings us joy to hear that you found our app beneficial for managing your TikTok ad campaigns.
Wishing you the very best,
Chloé - NestScale Team
Easy to use(why do i need to type 100 characters that is crazy i still dont have 100 words. now i do)
Hi there,
Thank you for taking the time to share your feedback. If you need any support with the app, feel free to contact our support team.
Best regards,
Rachel
The support I've received from the representative has been very supportive, and done a tremendously great job in helping me in any problems i encountered. As for the app, still need to see how it will do.
Hi Herbert,
Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust.
Please do not hesitate to contact us for getting back in touch if you need any further assistance!
Also, please feel free to send any other feedback that you do have - we always love to hear from you! 🤗
Regards,
Chloé
Very very useful app. Customer support is Amazing... Must Try this App.. 100% Recommended..............
Hi there,
Chloe here again from NestScale support team, thank you so much for taking the time to submit such a lovely review for us! Highly appreciate it!
If you need further help in the future, feel free to contact our support team.
Have a great day ahead!
Regards,
Chloe
they have been incredibly passionate, friendly and knowledgeable in their support of its publicity launch. The app is also incredibly easy to use. I'm over the moon!
Hi,
Thank you very much for taking the time to share your feedback with us!
It makes me really glad to know that you're happy with our support, and it was truly a pleasure to assist you.
If you need any further assistance, please don't hesitate of getting back in touch.
All the best!
Chloé
Very insightful and helpful when it came to understanding how to reach the audience I needed to ensure growth.
Hi,
This is Chloé from NestScale team,
Thank you for taking the time to review our app on Shopify App store, it really makes our day!
Please don't hesitate to reach out whenever you need help again!
Regards,
Chloé
be careful if you gave full access to your tiktok acount you will lose it, i already reported that to tiktok be careful guys
Hi,
I'm Chloe and I work for NestScale's support team. We want to apologize for any trouble we might have caused you. Our company has a privacy policy that can be found at https://nestscale.com/privacy-policies. This document explains how we collect, handle, and reveal personal information when people use our app. By downloading our app, you have agreed to these terms.
As for the data we access, we only obtain the necessary information to run campaigns and Pixels for TikTok Ads. This allows NestAds and TikTok Ads Manager to stay in sync. We don't take any personal data for illegal or financial reasons.
We have never received any support requests from you. We have tried to reach you through different methods, including email, but haven't gotten any response. We want to make sure you understand the situation, so please let us know if we can help in any way.
Best regards,
Chloe
Rachel was very helpful and knowledgeable.
So glad for here support.
Hi Daniil,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel
Chloe was supportive and helpful. An example of great customer service. she was patient and managed to solve my problem
Hi,
Thank you so much for taking the time to share your experience at NestScale.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.
Have a great day!
Cheers,
Chloé
Customer support is very good, a great app, customer support is also very good. kevin helped me a lot, was very responsive. thanks
Hi there,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com
Regards,
Chloé
I highly recommend this app. Customer service was so helpful and walked me step by step in my ad creation. I am very pleased. thank you.
Hi there,
Thank you a lot for your nice review! We really appreciate it.
If you need any assistance, feel free to contact our support team.
Regards,
Rachel
This app really helps to create and add new pixels. This makes it really easy to connect the pixels you create in your ads manager to your shopify store!
Hi there,
Thank you so much for your honest review!
If you need any assistance, feel free to contact our support team.
Regards,
Rachel
Awesome app, awesome support, can’t recommend it enough, support team is always there for any questions.
Hi there,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com
Regards,
Rachel
Prezada equipe do TikTok,
Gostaria de expressar minha sincera gratidão pela excelente equipe de suporte que vocês têm. Especialmente à atendente Chloe, que foi fundamental para me ajudar em um problema que estava tendo com minha conta.
Seu profissionalismo, atenção e dedicação foram inestimáveis e realmente fizeram a diferença. Com sua orientação, pude resolver meu problema rapidamente e voltar a usar o TikTok sem problemas.
Agradeço a todos os membros da equipe do TikTok por seu trabalho árduo e compromisso em tornar o aplicativo o melhor possível. É incrível ver como vocês se importam com a experiência do usuário e estão sempre prontos para ajudar.
Mais uma vez, obrigado a todos da equipe do TikTok, especialmente a Chloe. Vocês são incríveis!
Atenciosamente,
Vanderli vieira
Hola Vandinho,
Gracias por tu reseña. Es un honor apoyarte para que uses nuestra aplicación ♥
Si necesita más ayuda en el futuro, no dude en contactarnos a través del chat en vivo o envíe un correo electrónico a support@nestscale.com
Saludos,
Chloe
This app is quite easy-to-use and the service I received from Rachel was outstanding she assisted me when I struggled. I have never received such amazing customer service, Rachel is really awesome.
Hi there,
Thank you for your review. It's my honor to support you to use our app ♥
If you need further help in the future, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel
the best support in the world and the best app
the best support in the world and the best app
the best support in the world and the best app
Hi there,
Thank you for your review. It's my honor to support you to use our app ♥
If you need further help in the future, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Chloé
I am still new to this but it looks pretty good.Looking to use this app for some time to see how it goes.
Hi there,
Thank you for your review. It's my honor to support you to use our app.
If you need further help in the future, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Chloé
very good app, made me a lot of money and good team which helped me with setuping everything. love this app
Hi there,
Thank you for your review. It's my honor to support you to use our app.
If you need further help in the future, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Chloé
This app is useful for advertising. A day after downloading the app, I was contacted by Rachel who made sure that I received the assistance I needed.
Good day,
Thanks for taking the time to share your thoughts. It really made our day!
Don't hesitate to contact us whenever you need help again!
Regards,
Rachel
Thank you to miss Rachel of Ns TIC TOK ads ( NS TIC TOK ADS ) .Miss Rachel support is out of this world in support of our global customers and in the interest of our customers base ....Rachel there is nothing less than 10 out if 10 ....FIVE STAR .....
Good day,
Thanks for taking the time to share your thoughts. It really made our day!
Don't hesitate to contact us whenever you need help again!
Regards,
Chloé
Es muy útil esta aplicación también es fácil de usar
Buen día,
Gracias por tomarse el tiempo para compartir sus pensamientos. ¡Realmente nos alegró el día!
¡No dude en ponerse en contacto con nosotros cada vez que necesite ayuda de nuevo!
Saludos,
Chloe
Very good customer service! I am yet to use the app but so far their staff have been very friendly in aiding me through the process.
Hi,
On behalf of the NestScale Team, thank you so much for taking the time to leave us such an amazing review!
We really appreciate your time with us. Please let us know if you need any assistance!
Cheers,
Chloé
Couldn't be happier with the service honestly I tried and got frustrated they reached out to me and showed me step by step what I needed to do, how to do it, just amazing customer service all around #greatfull
Hi,
On behalf of the NestScale Team, thank you so much for taking the time to leave us such an amazing review!
We really appreciate your time with us. Please let us know if you need any assistance!
Cheers,
Chloé
This app is a game-changer for businesses looking to leverage the power of TikTok's advertising platform. It was easy to install and integrate. The app's intuitive interface makes it simple to create custom audiences, retarget users, and analyze your data. Also the app's support team is always available to assist with any issues or questions. If you're serious about advertising on TikTok, this app is a must-have for Shopify stores.
Hi,
This is Chloé from NestScale team,
Thank you for taking the time to review our app on Shopify App store, it really makes our day!
Please don't hesitate to reach out whenever you need help again!
Regards,
Chloé
It's a very useful app for running TikTok ads and has a lot of useful features. The customer service is good as well. I will recommend this app!
Hi,
This is Chloé from NestScale team,
Thank you for taking the time to review our app on Shopify App store, it really makes our day!
Please don't hesitate to reach out whenever you need help again!
Regards,
Chloé
Because the trend of people towards this is very high, that's why this platform is chosen by me, ----
Hi,
This is Chloé from NestScale team,
Thank you for taking the time to review our app on Shopify App store, it really makes our day!
Please don't hesitate to reach out whenever you need help again!
Regards,
Chloé
Well Explained customer support. Helped in my campaign Optimization and finding out why my advert are not performing. 5 Stars
Hi there,
Thank you a lot for your nice review!
If you need any assistance, feel free to contact our support team.
Regards,
Rachel
Rachel was very patient with me and very helpful and kind i have learned alot from her experience today i am grateful for her service and professionalism.
Hi Andre,
I'm Chloé from the NestScale team,
Thanks for taking the time to review our app on the Shopify App Store, it really makes our day!
Don't hesitate to contact us whenever you need help again!
Greetings,
Chloé
i highly recommend this app to people who are just getting started with tiktok ads. they assign you with your own personal assistant and are willing to guide you to success through whatever you need help with. 10/10 Chloe is an amazing representative
Hi Johnathan,
Thank you for your review. It's my honor to support you to use our app.
If you need further help in the future, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Chloe
Thanks for support and helping me and I can now use the app by the help from Rachel she helped me so much and Thanks for the team
Hi there,
Thanks for taking the time to review our app on the Shopify App Store.
Do not hesitate to contact us whenever you need help!
Regards,
Rachel
I recommend it to anyone it works amazingly. if your looking to start dropshipping I 100% recommend it it’s very important.
Hi there,
Thank you for your honest feedback!
If you need assistance, please feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel
The support is really helpful and patient and answers all questions! This app is simple and easy to use also!
Hi there,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com
Regards,
Chloe
very good service, fast respond and good communication:) I really enjoyed and I will work with them.
Hi there,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com
Regards,
Rachel
great app if your wanting to run ads , customer support is 5 star with speedy reply's and is helpful when need them a++ for rachel
Hi there,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com
Regards,
Rachel
Like the app so far.
It's easy too use.
Win more customers in my store.
Hi there,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com
Regards,
Rachel
Very easy to use and navigate. Affordable aswell and good ad displays on various sites including video creation for ads.
Hi there,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com
Regards,
Rachel
great app
I think it will help a lot of people thanks to those in charge of ittt
Hi there,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com
Regards,
Rachel
Tiktok own app cannot be installed in my shop due to my location. So im using this to install pixel. Theoretically it should work but I have to try this out in practice first.
Hi there,
Thank you for your honest feedback!
If you need assistance, please feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel
NestAds permet une publicité tiktok facile quand on débute dans le monde de l'e-commerce, recommandé
Bonjour à tous,
Je vous remercie pour vos aimables paroles. Merci d'avoir évalué l'application !
Si vous avez besoin d'aide, n'hésitez pas à nous contacter par chat en direct ou par e-mail à : support@nestscale.com
Salutations,
Chloe
Great Support and Very Patient. Happy to Work With and I would Highly Recommend them to any looking to get started with TikTok.
Hi there,
Thank you a lot for your lovely review!
If you need further help in the future, feel free to contact our support team.
Regards,
Rachel
Rachel was very helpful and got me to understand how to fix my ads even when i was being dumb, so thank you for taking the time out of your day to help me.
Hi Jani,
Thank you a lot for your review! We really appreciate it
Please don't hesitate to reach out whenever you need help again.
Regards,
Rachel