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This is very good app it's give me facility over 24/7 I am giving ratings of 5 ⭐⭐⭐⭐⭐ .....this app helps u a lot
Dear customer,
Thank you for the fantastic feedback and the 5-star rating! We're thrilled to hear that our app has been helpful to you and provided round-the-clock facilities. Your satisfaction is our priority, and we're glad to have made a positive impact.
If you ever need any further assistance or have more to share, feel free to reach out via support@nestscale.com. We're here to continue providing you with a great experience and support.
Regards,
Chloé
You re the best chat app here! and customer service is great. i am so happy to hace your service its also free!
Thank you so much for your review. This really made my day!
Let us know if you have any questions or need help. Have a nice day, and take care!
Regards
Jenny
that is great. support is also good and immediate.
Fully recommended. All you guys will enjoy that app.
Dear valued customer,
I'm thrilled to hear that you're enjoying the app and have had a positive experience with our support! Thank you for your recommendation and kind words.
It's our goal to ensure your satisfaction and provide a seamless experience. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out.
Your success with the app is what motivates us! 🚀😊
Best Regards,
Chloé - Customer Success Manager @ NestScale
I'm still new but so far my experience has been great, mostly I appreciate the help I got integrating it to my shop. I'm not a computer wiz, actually I installed the app and abandoned setting it up coz wasn't sure of what to do, and out of nowhere received a text asking me if I need help setting up. That I really really appreciated. Thank u very much. I hope to have a successful journey with u guys
Hi,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
If you need further help, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Chloé
molto veloci e disponibili, un ottima applicazione per implementare qualità e professionalità al proprio store/sito
Grazie mille per aver dedicato del tempo a scrivere questa fantastica recensione. Non esitare a contattarci se hai bisogno di assistenza. Il nostro team di supporto è felice di aiutarti!
Still early days but the support team (Rachel) helped me along the way. Really liking how you can create a draft order in the chat and send it out as a URL.
Hi Bret,
Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.
If you need any help, feel free to contact us via live chat or email at support@nestscale.com.
Regards,
Rachel
Nice customer service, and quick answers, thanks for the help!Looking forward to being updated soon regarding my matter!Tahanks
Hi,
Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.
If you need any help, feel free to contact us via live chat or email at support@nestscale.com.
Regards,
Rachel
Great chat app. Works really well.
Hi there,
Thank you for the feedback! We're delighted to hear that you're enjoying our chat app and that it's working well for you. If you have any questions or suggestions in the future, please don't hesitate to reach out. We're here to assist and continuously improve your experience.
Best regards,
Chloé - Customer Success Manager @NestScale
I installed the app due to site issues and needed a better way for clients to communicate the issues quickly rather than using the contact form. A lot of the Shopify apps were not working with my site but this one does. I haven't used the app much yet although it seems to function well enough for what I need, but what puts me at ease is their customer service is quick and efficient.
Thank you so much for your review. This really made our day!
Let us know if you have any questions or need help. Have a nice day, and take care!
Regards
Rachel
I'm still new but so far my experience has been great, mostly I appreciate the help I got integrating it to my shop. I installed the app and abandoned setting it up coz wasn't sure of what to do, and out of nowhere received a text asking me if I need help setting up. That I really really appreciated. Thank u very much.
Hi,
Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust.
Please do not hesitate to contact us for getting back in touch if you need any further assistance!
Also, please feel free to send any other feedback that you do have - we always love to hear from you!
Regards,
Chloé