Avis (94)

Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
13 juin 2023

REALLY HELPFUL WOULD DEFINANTLY RECCOMEND TO OTHERS RACHEL WAS AN AMAZING HELP , I BELIVE SHES A REALLY GOOD WORKER THANKS RACHEL AGAIN

BACKTOREALITYCLOTHING
Canada
2 mois d’utilisation de l’application
NestScale a répondu 13 juin 2023

Hi,
Rachel here from NestScale team. I want to thank you so much for your lovely words. This really made our day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards,
Rachel

Modifié le 4 août 2023

I am impressed with the app. At first, I had some technical difficulties but support assist right away. I love the features its very user friendly not hard to use. It integrates lovely with shopify so it imports the orders and products within. Highly recommend. I think I found a winner app. Customer support is very excellent. Thank you Kevin for your assistance and going above and beyond.

Tropaz Fashion
États-Unis
Environ 2 mois d’utilisation de l’application
NestScale a répondu 26 juin 2023

Dear delighted customer,

We greatly appreciate your feedback and are thrilled to hear about your positive experience with our app.

Providing excellent customer support is a top priority for us, and we're glad to know that we could resolve any issues you faced.

It's fantastic to hear that you find our app's features user-friendly and that it seamlessly integrates with Shopify, importing orders and products effortlessly. We designed our app with simplicity and convenience in mind, aiming to provide a seamless experience for our users. 😊😊😊

Thank you for recommending our app. Your endorsement means a lot to us, and we are delighted that you consider it a winning solution. Should you need any further assistance or have any questions, please don't hesitate to reach out. We are here to support you every step of the way. 😊😊😊

Best regards,
Chloe
NestScale Customer Success Manager

26 juin 2023

Easy to use, Easy to adapt and worked nicely.
I have used other chats but this one has more easy to adapt and works perfectly fine

Smaran Foods
Inde
Environ 2 mois d’utilisation de l’application
NestScale a répondu 17 juillet 2023

Dear beloved customer,

We're thrilled to hear that you found the chat service easy to use and adapt to your needs! It's wonderful when a platform provides a smooth and seamless experience.

Your positive feedback is greatly appreciated. If you have any more thoughts or need further assistance with the chat service, feel free to reach out. We're here to support you.

Happy chatting!
Chloe

13 juin 2023

Rachel was amazing with her help to install everything I needed to get going on my website because I was missing a few things that needed adding.

ComfortLock
Australie
Environ un mois d’utilisation de l’application
NestScale a répondu 13 juin 2023

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust. 💕
Please do not hesitate to contact us for getting back in touch if you need any further assistance! 💕
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Rachel

9 novembre 2022

I'm using this app to chat to my customers, so far i'm 100% happy with the app, and whenever i have problems with the app support team are always there to assist, this App helps me gain trust with my customers, i would definitely recommend it to everyone

Mabuse General Store
Afrique du Sud
Environ un mois d’utilisation de l’application
NestScale a répondu 9 novembre 2022

Thank you very much for your great review. Your feedback made our day. Feel free to let us know if you have any questions, we are here to help you!

29 décembre 2022

安装过程非常简单,客服很有耐心,非常实用,我真诚推荐,一开始我找不到争取的地方填写,也不知道怎么操作,是客服非常有耐心地以后引导我,教我怎么操作,这个软件真的太方便了,我真的特别喜欢,大家快来尝试一下叭

Happyhouse
Chine
Environ un mois d’utilisation de l’application
NestScale a répondu 2 janvier 2023

Hi there,
Thank you so much for your review. We truly appreciate it!

If you have any questions or need help, don't hesitate to contact us.

Regards,
Chloé

15 mai 2023

Highly recommended, amazing customer service, Chloé was very quick and helpful. The mobile app is amazing as well!

MetsMart
États-Unis
Environ un mois d’utilisation de l’application
NestScale a répondu 15 mai 2023

Hi Akiva,

Thank you so much for the precious words ✨✨✨

It was truly a pleasure for me to assist you, and it makes me really glad to know that I was able to help you. 💕
Customers have always been our top priority and we are trying our best and hardest to deserve your trust. 💕

Feel free to text me if you need any further assistance, or send us an email via support@nestscale.com

Best Regards,
Chloé

2 décembre 2022

Chloe was very helpful at guiding me thru the process of setting up the chat and answered all the questions in detail. Thankyou so much!

KingKustoms
États-Unis
26 jours d’utilisation de l’application
NestScale a répondu 4 décembre 2022

Hi Tisha,
It's Chloé here from NestScale team.
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us!

If you have any further questions or concerns, feel free to contact us. We would be more than happy to help!

Regards,
Chloé

17 avril 2023

You re the best chat app here! and customer service is great. i am so happy to hace your service its also free!

Clazzi
Turquie
22 jours d’utilisation de l’application
NestScale a répondu 19 avril 2023

Thank you so much for your review. This really made my day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Jenny

21 avril 2023

I'm still new but so far my experience has been great, mostly I appreciate the help I got integrating it to my shop. I'm not a computer wiz, actually I installed the app and abandoned setting it up coz wasn't sure of what to do, and out of nowhere received a text asking me if I need help setting up. That I really really appreciated. Thank u very much. I hope to have a successful journey with u guys

Mya and the Governor FH
Afrique du Sud
18 jours d’utilisation de l’application
NestScale a répondu 8 mai 2023

Hi,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

If you need further help, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Chloé