Avis (94)

Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
10 août 2023

It is quick to operate and very practical. When a problem arises, they solve it quickly! It is software worth using all the time.

1FOURSEVEN
États-Unis
1 jour d’utilisation de l’application
NestScale a répondu 12 août 2023

Dear customer,

Thank you so much for your kind words! We're thrilled to hear that you find our app quick to use and practical.
Our team at NestScale is dedicated to providing prompt solutions whenever challenges arise. It's wonderful to know that you find our software valuable enough to use consistently.
If you ever have any questions or need assistance, please don't hesitate to reach out. Your satisfaction is our top priority!

Regards,
Chloé

1 septembre 2023

Really nice app, I recommend it because nowadays it's hard to find a good-looking free app with tons of features!

Gadgets and Paws
Portugal
1 jour d’utilisation de l’application
NestScale a répondu 6 septembre 2023

Dear valued customer,

Thank you so much for your kind words and for recommending our app! We're delighted to hear that you appreciate the design and features of the app. Our team has worked hard to create a user-friendly and feature-rich experience for our users.

If you have any suggestions for improvements or any specific feedback, please don't hesitate to share. Your feedback helps us continue to enhance the app and provide you with the best possible experience.

Once again, thank you for using and recommending our app. We hope you continue to find it valuable and enjoy using it!

Cheers,
Chloé

29 juin 2023

I just added this plugin, and it was fairly easy to install and design. It had a few bugs at first in its interface, but Kevin was so helpful every step of the way, and figured out a solution to any problem that would pop up. Great service, I would recommend!

Timeless Vixen
États-Unis
1 jour d’utilisation de l’application
NestScale a répondu 17 juillet 2023

Dear beloved customer,

That's wonderful to hear that you had a positive experience with the plugin and the support provided by Kevin!
Easy installation and design can make a significant difference in user experience, and it's reassuring to know that Kevin was there to assist you with any interface bugs and find solutions promptly.

Thank you for sharing your recommendation, and if you have any more feedback or need further assistance, don't hesitate to reach out.

Cheers,
Chloe

27 avril 2023

Thank you very much for any help.
It's a good app and the help is always there when you need it.

Chiccurler-Your little secret!
Roumanie
1 jour d’utilisation de l’application
NestScale a répondu 8 mai 2023

Hi,

Thank you so much for taking the time to share your experience at NestScale.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.

All the best,
Chloé

12 juillet 2023

GREAT APP AND VERY EASY TO USE FOR FREE.
Shows a commitment to developing team members, providing support and opportunities for growth.

Cap Middle East FZCO
Émirats arabes unis
Environ 21 heures d’utilisation de l’application
NestScale a répondu 17 juillet 2023

Dear beloved customer,

Thank you for your positive feedback! We're thrilled that you find the app great and easy to use, especially considering it's available for free.
Our commitment to developing team members, providing support, and creating growth opportunities is essential to ensuring the best possible experience for our users.
If you have any more comments, suggestions, or need assistance, please don't hesitate to reach out. We appreciate your support, and we'll continue to work hard to meet your expectations.

Happy using the app!
Chloe

14 avril 2023

What impressed me the most was their unwavering patience throughout our entire interaction. They never once made me feel rushed or like my concerns were unimportant. Instead, they took the time to fully understand my situation and provided me with personalized support that made me feel valued as a customer.

PARIS.CHOOSE
Taïwan
Environ 20 heures d’utilisation de l’application
NestScale a répondu 19 avril 2023

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Rachel

14 mai 2023

I am looking for live chat like this and found this app is very helpful Customer Service and easy to use.

Happy Crafting UK
Royaume-Uni
Environ 18 heures d’utilisation de l’application
NestScale a répondu 14 mai 2023

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust. 💕
Please do not hesitate to contact us for getting back in touch if you need any further assistance! 💕
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Kevin

15 novembre 2023

Exceptional service from Chloe who assisted me immediately and with my issues.

My Store
Royaume-Uni
34 minutes d’utilisation de l’application
NestScale a répondu 16 novembre 2023

Hi Andrew,

Thank you so much for your kind words! I'm thrilled to hear that I could assist you promptly and effectively with your concerns. Providing exceptional service is always my priority, and I'm delighted I could make a positive difference for you.

If you ever need further assistance or have more questions, feel free to reach out - I'm here to help.

Best Regards,
Chloé - Customer Success Manager @ NestScale

21 décembre 2022

Immediate assistance from helpdesk, easy to install! Flawless process, I can't wait to have customers use this new feature we added to our store. Thank you Rachel!

Ginger and Sprig Health and Wellness
Canada
Environ 3 heures d’utilisation de l’application
NestScale a répondu 22 décembre 2022

Thank you so much for your review. This really made my day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Rachel

8 décembre 2022

The support service is amazing, at first I was unsure of how to use the app. However, Rachel's swift help resolved all my issues in minutes. I highly recommend NestDesk for all Shopify newbies.

Recken
Égypte
Environ 2 heures d’utilisation de l’application
NestScale a répondu 8 décembre 2022

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

If you need further help, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Rachel