Avis (93)

Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
14 avril 2023

What impressed me the most was their unwavering patience throughout our entire interaction. They never once made me feel rushed or like my concerns were unimportant. Instead, they took the time to fully understand my situation and provided me with personalized support that made me feel valued as a customer.

PARIS.CHOOSE
Taïwan
Environ 20 heures d’utilisation de l’application
NestScale a répondu 19 avril 2023

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Rachel

14 mai 2023

I am looking for live chat like this and found this app is very helpful Customer Service and easy to use.

Happy Crafting UK
Royaume-Uni
Environ 18 heures d’utilisation de l’application
NestScale a répondu 14 mai 2023

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust. 💕
Please do not hesitate to contact us for getting back in touch if you need any further assistance! 💕
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Kevin

17 décembre 2022

Nice customer service, and quick answers, thanks for the help!Looking forward to being updated soon regarding my matter!Tahanks

Vitaviol Nutrition
Royaume-Uni
14 jours d’utilisation de l’application
NestScale a répondu 18 décembre 2022

Hi,

Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.

If you need any help, feel free to contact us via live chat or email at support@nestscale.com.

Regards,
Rachel

18 novembre 2022

Thank you! very helpful! Live chat support helped me well. I would definitely recommend this to my friends

TOMS® PH
Philippines
6 jours d’utilisation de l’application
NestScale a répondu 20 novembre 2022

Thank you a lot for your review! We really appreciate it <3

If you need any further assistance with the app, don't hesitate to let us know. Our support team is always happy to help!

Regards,
Chloé

16 janvier 2023

Customer service was great the app is cool I needed help to set it up. Works great now!!!! I would suggest to try it out.

Kim's Tees Totes
États-Unis
4 jours d’utilisation de l’application
NestScale a répondu 18 janvier 2023

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Rachel

21 décembre 2022

Immediate assistance from helpdesk, easy to install! Flawless process, I can't wait to have customers use this new feature we added to our store. Thank you Rachel!

Ginger and Sprig Health and Wellness
Canada
Environ 3 heures d’utilisation de l’application
NestScale a répondu 22 décembre 2022

Thank you so much for your review. This really made my day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Rachel

8 décembre 2022

The support service is amazing, at first I was unsure of how to use the app. However, Rachel's swift help resolved all my issues in minutes. I highly recommend NestDesk for all Shopify newbies.

Recken
Égypte
Environ 2 heures d’utilisation de l’application
NestScale a répondu 8 décembre 2022

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

If you need further help, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Rachel

8 décembre 2022

Onboarding is great and easy! Chloe is a great help and hopefully this app is a better one than the Shopify Inbox app

Led Light District
Pays-Bas
Environ une heure d’utilisation de l’application
NestScale a répondu 8 décembre 2022

Hi,
Chloé here from NestScale team.
Thank you so much for spending your time to leave us such a lovely review!

Let us know if you have any further questions or concerns!

Regards
Chloé

15 février 2023

Very easy to use and quick to set up as well as customize, needed customer support for some help and Rachel was quick and prompt to help and stayed connected until issue was resolved. I highly recommend this app!

LE LUXE The Label
Australie
Environ une heure d’utilisation de l’application
NestScale a répondu 22 février 2023

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Chloe

22 février 2023

It's Easy to use and looks nice!
You can get help whenever you have problems.
So Glad to have it!

Glamour Queen.me
Kenya
22 minutes d’utilisation de l’application
NestScale a répondu 22 février 2023

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Chloe