리뷰 (34)

전체 평점
4.8
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  • 평점의 15%가 별 4개입니다
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2024년 12월 17일

Great app with excellent support! Setup was smooth, and when I had a minor issue, the team was fast and super helpful

Fumaco
필리핀
앱 사용 기간 16일
답글 NestScale개 2024년 12월 19일

Dear customer,

Thank you so much for your kind words! 🌟 We’re happy to hear that your setup experience was smooth and that our support team could assist you quickly and effectively.

Your satisfaction means the world to us, and we’re always here to help if you need anything else. Thanks for choosing our app - here’s to continued success with your setup! 🚀

Regards,
Rachel - Customer Success Specialist @NestScale

2024년 6월 21일

Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.

RosaLee's Notables
미국
앱 사용 기간 8개월
답글 NestScale개 2024년 6월 24일

Dear customer,

Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.

If you need any further assistance, please don't hesitate to reach out. We're always here to help.

Thanks again!
Chloé - Customer Success Manager @NestScale

2024년 11월 8일

I installed this AI Chatbot app and needed help with the app on phone. The support was great, solved the problem in short time. The communication is top notch.
I just started to use it, but I think that this is an additional method to provide customer support on time, and provide a good experience.
So far I'm happy with this app and I do recommend it.

Gardening Plants And Flowers
미국
앱 사용 기간 2일
답글 NestScale개 2024년 11월 10일

Dear customer,

Thank you so much for your thoughtful review! 😊 We’re thrilled to hear that our support team could assist you quickly and that you’re enjoying the app so far. It’s fantastic to know it’s helping you provide timely and effective customer support. If you have any questions as you continue using it, don’t hesitate to reach out. Thanks for the recommendation!

Happy chatting!
Chloé - Customer Success Manager @NestScale

2023년 6월 21일

Great app for live chat support user friendly and easy to use. The team always available to help out with any issue.

STARKIDDIE
에스토니아
앱 사용 기간 2개월
답글 NestScale개 2023년 6월 26일

Dear customer,

Thank you for your feedback! We're thrilled to hear that you find our live chat support app great, user-friendly, and easy to use. Our team takes pride in providing excellent customer service, and we're always available to help out with any issues you may encounter. 🤗🤗🤗

Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to support you. 🤗🤗🤗

Thank you for choosing our app and for sharing your positive experience.

Best regards,
Chloe
NestScale Customer Success Manager

2023년 10월 12일

I'm thoroughly impressed with this app. While I initially encountered some technical hiccups, the support team swiftly came to the rescue. The app's user-friendly interface and seamless integration with Shopify for order and product imports make it a standout choice. I highly recommend it, and I believe I've stumbled upon a winning app. The customer support, led by Kevin, is truly exceptional. Kevin went above and beyond to assist me, and for that, I'm genuinely grateful.

Human Touch Official Online Store
태국
앱 사용 기간 대략 2개월
답글 NestScale개 2023년 10월 17일

Hi valued customer,

We're absolutely delighted to hear about your positive experience with our app and our support team, particularly Kevin. Your kind words and recommendation mean a lot to us.

We're committed to delivering a user-friendly and reliable experience, and it's wonderful to know that you found our app to be a standout choice for your needs. We'll be sure to pass on your appreciation to Kevin, and we're grateful for the trust you've placed in us.

If you ever have more feedback or need further assistance, please don't hesitate to reach out. We're here to support you, and we look forward to continuing to provide you with excellent service. Thank you for choosing NestAds!

Cheers,
Chloe

2023년 5월 24일

This remarkable application not only offers outstanding features but also provides exceptional customer support, making it a truly impressive choice.

Ayana Crystals
미국
앱 사용 기간 26일
답글 NestScale개 2023년 6월 9일

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust.
Please do not hesitate to contact us for getting back in touch if you need any further assistance!
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Chloé

2023년 11월 1일

Absolutely love the many accessories attached to this inbox and Helpdesk app. It works very well with my business and I have been enjoying it so far. Also customer service is Topnotch which is always essential and a plus .

Queens Beauty Lounge
미국
앱 사용 기간 14일
답글 NestScale개 2023년 11월 2일

Dear customer,

Thank you so much for your positive feedback! We're delighted to hear that you're enjoying the features that come with our NestDesk app.
We're committed to providing excellent customer service, and we're thrilled to know that you've had a top-notch experience with us.
If you ever need any assistance or have more feedback, please don't hesitate to reach out. We're here to support your business every step of the way!

Regards,
Chloé - Customer Success Manager @NestScale

2023년 11월 24일

Great Service

CA.GOOLOO
홍콩(중국 특별행정구)
앱 사용 기간 13일
답글 NestScale개 2023년 11월 26일

Dear customer,

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the NestDesk app.

If there's anything specific you love about it or any features you'd like to see in the future, feel free to let us know. We're always working to make the experience even better for our users.

Regards,
Chloé - Customer Success Manager @NestScale

2023년 7월 25일

Chloe Nguyen took care of me personally and solved my problems, I am very happy with her and her practices. It's also really easy for my clients to use the app.

Congratulations!

Alfheim Aromaterapi
터키
앱 사용 기간 4일
답글 NestScale개 2023년 7월 26일

Dear İrfan,

Thank you so much for your kind words and heartfelt review! I am absolutely delighted to hear that you had a positive experience with my services and that I could be of help in solving your problems. It has been my utmost pleasure to personally take care of you and ensure your satisfaction throughout the process.

Making sure that my clients find using the app easy and seamless is one of my top priorities, and I'm thrilled to know that it has met your expectations. Your satisfaction is the ultimate reward for me, and I am grateful for the opportunity to assist you.

If you ever need any further assistance or have more questions in the future, please don't hesitate to reach out. I'll be more than happy to help.

Once again, thank you for your kind words and congratulations. Your support means the world to me! 🎉😊

Cheers,
Chloe

2023년 5월 20일

Rachel was very helpful, my question was quickly answered and resolved, thank you very much! I highly recommend this app integration and their customer service!

bathlux.co.uk
영국
앱 사용 기간 2일
답글 NestScale개 2023년 5월 22일

Hi,
Thank you for taking the time to leave us your thoughts! We are thrilled to hear that you are enjoying your experience with it.

We strive to provide our users with the best possible app and your positive feedback motivates us to continue improving and adding new features to make your experience even better.

If you need any further assistance, please let us know via in-app live chat!

Regards,
Rachel - NestScale team