NS AI Chatbot, Helpdesk & FAQs

NS AI Chatbot, Helpdesk & FAQs

요금제
무료 플랜 사용 가능. 무료 체험 이용 가능.
하이라이트
최신 테마와 작동
평점
4.9 (95)
개발자
NestScale

All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales.

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app.

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. 더 보기
  • Manage & respond to all messages across channels and stores in one single inbox.
  • Automate your support & solve customers’ questions with the NestDesk AI chatbot.
  • Share product recommendations, browse inventory & create orders while chatting.
  • Make powerful self-service widget with Helpdesk, order tracking & order action.
  • Have customer profiles, preview carts & track website visitors in real-time.
하이라이트
최신 테마와 작동

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Facebook Messenger, ChatGPT

실시간 메시지 전달

AI 챗봇, 실시간 채팅, 이메일 채팅, 파일 업로드, 여러 언어, 행동 추적, 고객 분석 정보

자동 응답

FAQ, 인사말, 추천 제품, 빠른 응답, 주문 업데이트, 교차 판매, 상향 판매

맞춤 설정

색상 및 글꼴, 이모티콘 및 스티커, 채팅 창, 업무 시간, 환영 메시지, 채팅 버튼, 태그 지정, 채팅 할당, 채팅 흐름, 에이전트 아바타

채널

실시간 채팅, 챗봇, 셀프서비스, 지원 센터, FAQ

워크플로 자동화

자동-응답, AI 응답, 통합 받은 편지함, 자동-할당, 태그 지정, 주문 추적, 사용자 지정 알림, 분석, 보고서

요금제

FREE

무료

  • Unlimited conversations
  • 1 agent as admin
  • 1 store integration
  • 1 Facebook integration
  • Live chat customization
  • Browser notifications
  • Mobile app

BASIC

$5.99 /월

$5.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • 2 stores & FB integrations
  • Live visitor data
  • Automation rules
  • Order tracking
  • Remove watermark
  • 5 FAQs

7일 무료 체험

ADVANCED

$14.99 /월

$14.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores, channels & FAQs
  • All in Basic, plus
  • Chatbot
  • Business hours
  • Offline email notifications

7일 무료 체험

PROFESSIONAL

$34.99 /월

$34.99 per additional user per month charged monthly. Extra +$6 for additional 100 replies.

  • Unlimited conversations & agents
  • Unlimited stores, channels & FAQs
  • All in Advanced, plus
  • AI Chatbot
  • 500 replies/month
  • Order management

7일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다.

리뷰 (95)

전체 평점
4.9
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2024년 11월 8일

I installed this AI Chatbot app and needed help with the app on phone. The support was great, solved the problem in short time. The communication is top notch.
I just started to use it, but I think that this is an additional method to provide customer support on time, and provide a good experience.
So far I'm happy with this app and I do recommend it.

Gardening Plants And Flowers
미국
앱 사용 기간 2일
답글 NestScale개 2024년 11월 10일

Dear customer,

Thank you so much for your thoughtful review! 😊 We’re thrilled to hear that our support team could assist you quickly and that you’re enjoying the app so far. It’s fantastic to know it’s helping you provide timely and effective customer support. If you have any questions as you continue using it, don’t hesitate to reach out. Thanks for the recommendation!

Happy chatting!
Chloé - Customer Success Manager @NestScale

2024년 6월 21일

Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.

RosaLee's Notables
미국
앱 사용 기간 8개월
답글 NestScale개 2024년 6월 24일

Dear customer,

Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.

If you need any further assistance, please don't hesitate to reach out. We're always here to help.

Thanks again!
Chloé - Customer Success Manager @NestScale

2024년 5월 3일

Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.

Ariana's Fans
남아프리카
앱 사용 기간 6개월
답글 NestScale개 2024년 5월 19일

Dear customer,

Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

Regards,
Chloé - Customer Success Manager @NestScale

2024년 2월 6일

Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me

Welook
인도
앱 사용 기간 대략 1개월
답글 NestScale개 2024년 2월 7일

Dear customer,

Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!

Regards,
Chloé - Customer Success Manager @NestScale

2023년 11월 29일

WOW - What amazing customer service! Rachel was so knowledgeable and went above and beyond to help me with my questions and issues. She was with me on Teams every step of the way during setup, sharing screens so that she could help troubleshoot any issues I had. Plus she even kept me updated with my questions long after we finished our Teams meeting.

Definitely appreciate the personalised service, it made set up a breeze!

Kakadu Traders Australia
오스트레일리아
앱 사용 기간 1일
답글 NestScale개 2023년 12월 17일

Dear customer,

That's wonderful to hear! Thank you for sharing your positive experience with Rachel and our customer service. We're thrilled that Rachel provided such knowledgeable and personalized assistance to ensure a smooth setup process for you.

We're always here to help, so if you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business!

Cheers,
Chloé - Customer Success Manager @NestScale

지원

NestScale에서 NS AI Chatbot, Helpdesk & FAQs에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

NestScale

70 Circular Road #02-01, Singapore, 049365, SG

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

출시됨

2022년 6월 21일

이 앱과 비슷한 더 많은 앱 보기

4.7 별 5개 중 총 리뷰 1925개 무료 플랜 사용 가능
Offer great service with AI chat bots, live chat, and helpdesk
4.3 별 5개 중 총 리뷰 705개 무료 체험 이용 가능
Support made simple and scalable.
5.0 별 5개 중 총 리뷰 320개 무료 플랜 사용 가능
Live chat & FAQ app. Live chat inbox for customer chat support

앱을 추가하시겠어요?

Shopify 3일 무료 체험