리뷰 (96)

전체 평점
4.9
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2023년 11월 15일

Exceptional service from Chloe who assisted me immediately and with my issues.

My Store
영국
앱 사용 기간 34분
답글 NestScale개 2023년 11월 16일

Hi Andrew,

Thank you so much for your kind words! I'm thrilled to hear that I could assist you promptly and effectively with your concerns. Providing exceptional service is always my priority, and I'm delighted I could make a positive difference for you.

If you ever need further assistance or have more questions, feel free to reach out - I'm here to help.

Best Regards,
Chloé - Customer Success Manager @ NestScale

2023년 7월 17일

This is a wonderful app to have for an online store! I am now able to chat with customers directly online as opposed to having to use the phone to assist them. This is great because we can help more than one person at a time. We can also link products within the chat to guide customers and they can track their shipping as well. Customer support for this app is great Rachel was very patient in helping me set the app up for use.

Heavens Yes Crafts
미국
앱 사용 기간 1년 초과
답글 NestScale개 2023년 7월 26일

Dear valued customer,
Thank you for the wonderful review! We're delighted that our app has been a valuable asset to your online store.
The chat features allow for efficient customer support, and product linking and order tracking enhance the overall experience.
We're glad Rachel provided great assistance during setup. If you have any further questions or suggestions, feel free to reach out. Thank you for choosing our app! 🛍️🎉

Cheers,
Chloe

2022년 12월 7일

Very good.I hope it can be easier.Chloe was very helpful at guiding me thru the process of setting up the chat and answered all the questions in detail. Thankyou so much!

Sassymyprom
캐나다
앱 사용 기간 대략 1년
답글 NestScale개 2022년 12월 7일

Hi Lisa,
Chloé here from NestScale team. I want to thank you so much for your lovely words. This really made our day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Chloé

2023년 10월 19일에 편집됨

Thank you for responding fast and fixing the overlapping issue. Would recommend this app over others, as it's really easy to use and staff is more than welcome to help.

Anatomske lobanje
세르비아
앱 사용 기간 대략 1년
답글 NestScale개 2023년 9월 7일

Dear valued customer,

We're thrilled to hear that you find our app awesome and customizable to your liking! Your recommendation means a lot to us, and we're here to continue providing top-notch support and features to enhance your experience.

If you ever have more feedback or need assistance, don't hesitate to reach out. Thanks for choosing NestDesk!

Cheers,
Chloé - Customer Success Manager @ NestScale

2023년 7월 12일

GREAT APP AND VERY EASY TO USE FOR FREE.
Shows a commitment to developing team members, providing support and opportunities for growth.

Cap Middle East FZCO
아랍에미리트
앱 사용 기간 대략 1년
답글 NestScale개 2023년 7월 17일

Dear beloved customer,

Thank you for your positive feedback! We're thrilled that you find the app great and easy to use, especially considering it's available for free.
Our commitment to developing team members, providing support, and creating growth opportunities is essential to ensuring the best possible experience for our users.
If you have any more comments, suggestions, or need assistance, please don't hesitate to reach out. We appreciate your support, and we'll continue to work hard to meet your expectations.

Happy using the app!
Chloe

2022년 11월 24일

Fast help thank you for all you do to help me very quickly. Definitely appreciate your help today!!!

Unlock Your Purpose In Business
미국
앱 사용 기간 12개월
답글 NestScale개 2022년 11월 24일

Hi there, Chloé from NestScale here, I am really excited to see how happy you are with our app and services, and we truly wanted to thank you for taking the time to review our app on Shopify App store, it really means a lot to us.

Please don't hesitate to reach out whenever you need help again.

Regards,
Chloé

2023년 7월 25일

Chloe Nguyen took care of me personally and solved my problems, I am very happy with her and her practices. It's also really easy for my clients to use the app.

Congratulations!

Alfheim Aromaterapi
터키
앱 사용 기간 9개월
답글 NestScale개 2023년 7월 26일

Dear İrfan,

Thank you so much for your kind words and heartfelt review! I am absolutely delighted to hear that you had a positive experience with my services and that I could be of help in solving your problems. It has been my utmost pleasure to personally take care of you and ensure your satisfaction throughout the process.

Making sure that my clients find using the app easy and seamless is one of my top priorities, and I'm thrilled to know that it has met your expectations. Your satisfaction is the ultimate reward for me, and I am grateful for the opportunity to assist you.

If you ever need any further assistance or have more questions in the future, please don't hesitate to reach out. I'll be more than happy to help.

Once again, thank you for your kind words and congratulations. Your support means the world to me! 🎉😊

Cheers,
Chloe

2023년 10월 12일

I'm thoroughly impressed with this app. While I initially encountered some technical hiccups, the support team swiftly came to the rescue. The app's user-friendly interface and seamless integration with Shopify for order and product imports make it a standout choice. I highly recommend it, and I believe I've stumbled upon a winning app. The customer support, led by Kevin, is truly exceptional. Kevin went above and beyond to assist me, and for that, I'm genuinely grateful.

Human Touch Official Online Store
태국
앱 사용 기간 7개월
답글 NestScale개 2023년 10월 17일

Hi valued customer,

We're absolutely delighted to hear about your positive experience with our app and our support team, particularly Kevin. Your kind words and recommendation mean a lot to us.

We're committed to delivering a user-friendly and reliable experience, and it's wonderful to know that you found our app to be a standout choice for your needs. We'll be sure to pass on your appreciation to Kevin, and we're grateful for the trust you've placed in us.

If you ever have more feedback or need further assistance, please don't hesitate to reach out. We're here to support you, and we look forward to continuing to provide you with excellent service. Thank you for choosing NestAds!

Cheers,
Chloe

2022년 7월 29일에 편집됨

Very Good app in order to avoid many inbox, easy to use and to setup, Reactive support on email, Facebook and website chat.
Free now but i hope cheaper pricing in future, Need some improvments but definitively i like this

Cuisine & Maison
코트디부아르
앱 사용 기간 7개월
답글 NestScale개 2022년 8월 2일

Thank you so much for taking the time to write the great review. Rest assured that we will continue to strive to improve our app and make your experience even better moving forward.

If there is anything more we can do to assist, don’t hesitate to contact us via live chat or email at support@nestscale.com. We are here to help you!

All the best!
Chloé | NestScale Customer Success Team

2023년 8월 29일

Ứng dụng rất tốt, miễn phí và mọi thứ được hoàn thiện không khác gì ứng dụng mất phí, cảm ơn team đã mang sản phẩm tốt đến người dùng.

OSTSOME
베트남
앱 사용 기간 6개월
답글 NestScale개 2023년 9월 6일

Chào bạn,

Thay mặt đội ngũ phát triển app, cảm ơn bạn đã chia sẻ sự hài lòng của mình về ứng dụng. Chúng tôi thật sự rất vui khi nhận được phản hồi tích cực từ người dùng như bạn.
Team luôn cố gắng để đảm bảo rằng sản phẩm của mình đáp ứng tốt nhất nhu cầu của người dùng và mang lại giá trị cho doanh nghiệp.

Nếu có bất kỳ ý kiến hoặc đề xuất nào để cải thiện ứng dụng hoặc góp ý cho chúng tôi, xin vui lòng chia sẻ với đội ngũ support của NestScale qua email support@nestscale.com

Trân trọng,
Chloé