리뷰 (95)

전체 평점
4.9
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2023년 5월 20일

Rachel was very helpful, my question was quickly answered and resolved, thank you very much! I highly recommend this app integration and their customer service!

bathlux.co.uk
영국
앱 사용 기간 3개월
답글 NestScale개 2023년 5월 22일

Hi,
Thank you for taking the time to leave us your thoughts! We are thrilled to hear that you are enjoying your experience with it.

We strive to provide our users with the best possible app and your positive feedback motivates us to continue improving and adding new features to make your experience even better.

If you need any further assistance, please let us know via in-app live chat!

Regards,
Rachel - NestScale team

2023년 9월 12일

5 Super Stars for Customer Support .
Seamless Integration . Thanks to Chloe who helped me get through the process.

Aesthetrium
인도
앱 사용 기간 3개월
답글 NestScale개 2023년 9월 14일

Dear Priyanaw,

Thank you so much for your 5-star rating and kind words about our customer support! We're thrilled to hear that you found the integration process seamless. Chloe is a valued member of our team, and we'll be sure to pass on your appreciation.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Cheers,
Chloé - Customer Success Manager @ NestScale

2023년 2월 27일

Very great customer service and great up all around 100% would recommend. Great experience and need help theyre there

Williamsnicnacs Discount Store
미국
앱 사용 기간 3개월
답글 NestScale개 2023년 3월 15일

Thank you for taking the time to share your experience with our app and customer service. We really appreciate it!

Don't hesitate to reach out to us if you need any help.

Regards,
Jenny

2023년 3월 2일

I really recommend this app. t is user friendly and customer service, Kevin is the best. He took his time patiently to solve my problem.

dubu
캐나다
앱 사용 기간 3개월
답글 NestScale개 2023년 3월 15일

Hi there,

I would like to say thank you for your nice review. It really made my day!
If you need further assistance, feel free to let me know.

Regards,
Kevin

2023년 6월 23일

It's a very good app. Rachel is very good support. The APP is very easy to use and very simple to set up. Their developer very quickly helped to solve the issue. everything looks perfectly fine.

Secret Sofa
오스트레일리아
앱 사용 기간 3개월
답글 NestScale개 2023년 6월 26일

Dear customer,

Thank you for the positive feedback! We're thrilled to hear that you find our app very good and easy to use. Rachel, our support team member, appreciates the compliment as well. 🥰🥰🥰

Our developer was glad to quickly resolve any issues you had, ensuring everything looks perfect. If you need further assistance in the future, feel free to reach out. We're here to help. 🥰🥰🥰

Thank you for choosing our app and sharing your experience with us.

Best regards,
Chloe
NestScale Customer Success Manager

2023년 6월 21일

Great app for live chat support user friendly and easy to use. The team always available to help out with any issue.

STARKIDDIE
에스토니아
앱 사용 기간 2개월
답글 NestScale개 2023년 6월 26일

Dear customer,

Thank you for your feedback! We're thrilled to hear that you find our live chat support app great, user-friendly, and easy to use. Our team takes pride in providing excellent customer service, and we're always available to help out with any issues you may encounter. 🤗🤗🤗

Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to support you. 🤗🤗🤗

Thank you for choosing our app and for sharing your positive experience.

Best regards,
Chloe
NestScale Customer Success Manager

2023년 7월 12일

Its been a great help in our business especially when dealing with customers directly. Thank you also to Rachel for asking us if everything is okay with the app. Thank you NestDesk and Rachel. You are just too awesome.

TCF Clothing
싱가포르
앱 사용 기간 2개월
답글 NestScale개 2023년 7월 17일

Dear valued customer,

That's fantastic to hear that the app provided by NestDesk has been a great help in your business, particularly when interacting with customers directly.
It's always valuable to have a tool that enhances customer communication and support.

I'm glad to hear that Rachel from NestDesk reached out to ensure everything was okay with the app, demonstrating their commitment to customer satisfaction.
Thank you for expressing your appreciation for NestDesk and Rachel.

If you ever have any further feedback or need any assistance, feel free to reach out. Best of luck with your business endeavors!

Chloe

2023년 4월 12일

I really like how easy the app is to use and let's you visualise your business in details! Everything is straightforward and throughly explained you're not left to figure things out on your own. No need to be tech savy at all. Definitely recommend!!!!!!

KAÍAOR
영국
앱 사용 기간 2개월
답글 NestScale개 2023년 4월 19일

Thank you for taking the time to share your experience with our app. We really appreciate it!

Don't hesitate to reach out to us if you need any help.

Regards,
Jenny

2023년 7월 13일

I think it's better than the Shopify Inbox app ! We took it as an alternative to the Shopify App and are very happy with it. Very good insant support!

The Scooter Company
스위스
앱 사용 기간 2개월
답글 NestScale개 2023년 7월 17일

Dear beloved customer,

We're thrilled to hear that you consider the chat service to be a better alternative to the Shopify Inbox app and that you're very happy with it! 🥰
Providing excellent instant support is always a priority, and we're delighted that you had a positive experience with us. 🥰
If you have any more thoughts, questions, or need further assistance, feel free to reach out. We're here to ensure your continued satisfaction with the service.
Thank you for choosing us as your chat solution! Happy using it for your Shopify store! 🥰🥰

Best Regards,
Chloe

2022년 11월 27일

it is very helpful, take care of the matter seriously, carefully, very kind and support, I give a 5 stars feelback. thank you so much.

OMNITEK-CAR STEREO
중국
앱 사용 기간 2개월
답글 NestScale개 2022년 11월 27일

Thank you for taking the time to share your thoughts and feedback with us. We really appreciate it!

If you need any help, feel free to contact us. We are happy to assist you as soon as possible!

Regards,
Rachel