리뷰 (34)

전체 평점
4.8
평점 수준당 개수
  • 평점의 85%가 별 5개입니다
  • 평점의 15%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2024년 12월 17일

Great app with excellent support! Setup was smooth, and when I had a minor issue, the team was fast and super helpful

Fumaco
필리핀
앱 사용 기간 16일
답글 NestScale개 2024년 12월 19일

Dear customer,

Thank you so much for your kind words! 🌟 We’re happy to hear that your setup experience was smooth and that our support team could assist you quickly and effectively.

Your satisfaction means the world to us, and we’re always here to help if you need anything else. Thanks for choosing our app - here’s to continued success with your setup! 🚀

Regards,
Rachel - Customer Success Specialist @NestScale

2022년 12월 18일

The customer support is on point, fast and accurate. And the app is very simple to use. They need a few tools but they are working on it.

FastGuys
스페인
앱 사용 기간 16일
답글 NestScale개 2022년 12월 18일

Hi,

Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.

If you need any help, feel free to contact us via live chat or email at support@nestscale.com.

Regards,
Rachel

2023년 7월 17일

It is pretty easy and user friendly to use! I think there should have an option where you can place a message beside the icon - for easier visibility of the site visitors.

Actiswim & Co.
필리핀
앱 사용 기간 4일
답글 NestScale개 2023년 7월 26일

Dear customer,
Thank you for your feedback! We appreciate you taking the time to share your thoughts. We're glad to inform you that the feature you mentioned is already available in our app. We understand that it might not have been immediately noticeable, and we apologize for any confusion.

I believe that Kevin helped you to access the feature and implement it on your live chat already. We hope you find it useful and that it enhances your experience with our app. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Thank you again for using our app, and we truly value your input! 😊🙌

Regards,
Chloe

2022년 11월 18일

Thank you! very helpful! Live chat support helped me well. I would definitely recommend this to my friends

TOMS® PH
필리핀
앱 사용 기간 대략 1시간
답글 NestScale개 2022년 11월 20일

Thank you a lot for your review! We really appreciate it <3

If you need any further assistance with the app, don't hesitate to let us know. Our support team is always happy to help!

Regards,
Chloé

2023년 11월 11일

The service attitude is excellent, with prompt responsiveness and problem-solving capabilities.

AU.GOOLOO
홍콩(중국 특별행정구)
앱 사용 기간 35분
답글 NestScale개 2023년 11월 16일

Dear Gabriel,

On behalf of Rachel, Kevin, and the entire NestAds team, we extend our heartfelt gratitude for your kind words about our service attitude. Your acknowledgment of our prompt responsiveness and problem-solving capabilities means the world to us.

Thank you immensely for recognizing our efforts. We're committed to maintaining this level of excellence and ensuring that every interaction you have with us is met with the same high standards.

Should you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here and ready to continue providing top-notch service.

Best Regards,
Chloé - Customer Success Manager @NestScale