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NS AI Chatbot has greatly improved our customer support! The AI quickly addresses inquiries, and the helpdesk feature streamlines ticket management. Users love the organized FAQ section for self-service. A must-have for any business looking to enhance support!
Hey there,
Thanks a ton for your awesome review! 😊 I’m so happy to hear that the NS AI Chatbot has made such a positive impact on your customer support. It’s great knowing it’s helping with quick responses and keeping things organized with ticket management - and that your users are loving the FAQ section!
We’re here to keep making things easier and better for you, so if there’s anything else we can do or if you have more feedback, just let us know. Thanks for being part of our journey!
Cheers,
Chloé - Customer Success Manager @NestScale
Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.
Dear customer,
Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.
If you need any further assistance, please don't hesitate to reach out. We're always here to help.
Thanks again!
Chloé - Customer Success Manager @NestScale
Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.
Dear customer,
Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.
If you ever need further assistance, don't hesitate to reach out. We're here to help!
Regards,
Chloé - Customer Success Manager @NestScale
I installed this AI Chatbot app and needed help with the app on phone. The support was great, solved the problem in short time. The communication is top notch.
I just started to use it, but I think that this is an additional method to provide customer support on time, and provide a good experience.
So far I'm happy with this app and I do recommend it.
This is a wonderful app to have for an online store! I am now able to chat with customers directly online as opposed to having to use the phone to assist them. This is great because we can help more than one person at a time. We can also link products within the chat to guide customers and they can track their shipping as well. Customer support for this app is great Rachel was very patient in helping me set the app up for use.
Dear valued customer,
Thank you for the wonderful review! We're delighted that our app has been a valuable asset to your online store.
The chat features allow for efficient customer support, and product linking and order tracking enhance the overall experience.
We're glad Rachel provided great assistance during setup. If you have any further questions or suggestions, feel free to reach out. Thank you for choosing our app! 🛍️🎉
Cheers,
Chloe
Very good.I hope it can be easier.Chloe was very helpful at guiding me thru the process of setting up the chat and answered all the questions in detail. Thankyou so much!
Hi Lisa,
Chloé here from NestScale team. I want to thank you so much for your lovely words. This really made our day!
Let us know if you have any questions or need help. Have a nice day, and take care!
Regards
Chloé
Thank you for responding fast and fixing the overlapping issue. Would recommend this app over others, as it's really easy to use and staff is more than welcome to help.
Dear valued customer,
We're thrilled to hear that you find our app awesome and customizable to your liking! Your recommendation means a lot to us, and we're here to continue providing top-notch support and features to enhance your experience.
If you ever have more feedback or need assistance, don't hesitate to reach out. Thanks for choosing NestDesk!
Cheers,
Chloé - Customer Success Manager @ NestScale
GREAT APP AND VERY EASY TO USE FOR FREE.
Shows a commitment to developing team members, providing support and opportunities for growth.
Dear beloved customer,
Thank you for your positive feedback! We're thrilled that you find the app great and easy to use, especially considering it's available for free.
Our commitment to developing team members, providing support, and creating growth opportunities is essential to ensuring the best possible experience for our users.
If you have any more comments, suggestions, or need assistance, please don't hesitate to reach out. We appreciate your support, and we'll continue to work hard to meet your expectations.
Happy using the app!
Chloe
Fast help thank you for all you do to help me very quickly. Definitely appreciate your help today!!!
Hi there, Chloé from NestScale here, I am really excited to see how happy you are with our app and services, and we truly wanted to thank you for taking the time to review our app on Shopify App store, it really means a lot to us.
Please don't hesitate to reach out whenever you need help again.
Regards,
Chloé
Chloe Nguyen took care of me personally and solved my problems, I am very happy with her and her practices. It's also really easy for my clients to use the app.
Congratulations!
Dear İrfan,
Thank you so much for your kind words and heartfelt review! I am absolutely delighted to hear that you had a positive experience with my services and that I could be of help in solving your problems. It has been my utmost pleasure to personally take care of you and ensure your satisfaction throughout the process.
Making sure that my clients find using the app easy and seamless is one of my top priorities, and I'm thrilled to know that it has met your expectations. Your satisfaction is the ultimate reward for me, and I am grateful for the opportunity to assist you.
If you ever need any further assistance or have more questions in the future, please don't hesitate to reach out. I'll be more than happy to help.
Once again, thank you for your kind words and congratulations. Your support means the world to me! 🎉😊
Cheers,
Chloe