Recenzje (94)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 91% ocen to oceny z 5 gwiazdkami
  • 9% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
24 listopad 2023

Great Service

CA.GOOLOO
SRA Hongkong (Chiny)
17 dni korzystania z aplikacji
NestScale odpowiedział(a) 26 listopad 2023

Dear customer,

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the NestDesk app.

If there's anything specific you love about it or any features you'd like to see in the future, feel free to let us know. We're always working to make the experience even better for our users.

Regards,
Chloé - Customer Success Manager @NestScale

29 sierpień 2023

Ứng dụng rất tốt, miễn phí và mọi thứ được hoàn thiện không khác gì ứng dụng mất phí, cảm ơn team đã mang sản phẩm tốt đến người dùng.

OSTSOME
Wietnam
6 miesięcy korzystania z aplikacji
NestScale odpowiedział(a) 6 wrzesień 2023

Chào bạn,

Thay mặt đội ngũ phát triển app, cảm ơn bạn đã chia sẻ sự hài lòng của mình về ứng dụng. Chúng tôi thật sự rất vui khi nhận được phản hồi tích cực từ người dùng như bạn.
Team luôn cố gắng để đảm bảo rằng sản phẩm của mình đáp ứng tốt nhất nhu cầu của người dùng và mang lại giá trị cho doanh nghiệp.

Nếu có bất kỳ ý kiến hoặc đề xuất nào để cải thiện ứng dụng hoặc góp ý cho chúng tôi, xin vui lòng chia sẻ với đội ngũ support của NestScale qua email support@nestscale.com

Trân trọng,
Chloé

14 wrzesień 2023

Great help, fixed my issue.

Bio Human
Australia
5 miesięcy korzystania z aplikacji
NestScale odpowiedział(a) 18 wrzesień 2023

Dear value customer,

I'm delighted to hear that I could be of assistance, and that your issue has been resolved!

If you ever encounter any more questions or require further assistance in the future, don't hesitate to reach out.
Your satisfaction is our goal, and we're here to help anytime you need it. 🌟😊

Regards,
Chloé

Edytowano 29 lipiec 2022

Very Good app in order to avoid many inbox, easy to use and to setup, Reactive support on email, Facebook and website chat.
Free now but i hope cheaper pricing in future, Need some improvments but definitively i like this

Cuisine & Maison
Côte d’Ivoire
7 miesięcy korzystania z aplikacji
NestScale odpowiedział(a) 2 sierpień 2022

Thank you so much for taking the time to write the great review. Rest assured that we will continue to strive to improve our app and make your experience even better moving forward.

If there is anything more we can do to assist, don’t hesitate to contact us via live chat or email at support@nestscale.com. We are here to help you!

All the best!
Chloé | NestScale Customer Success Team

17 lipiec 2023

This is a wonderful app to have for an online store! I am now able to chat with customers directly online as opposed to having to use the phone to assist them. This is great because we can help more than one person at a time. We can also link products within the chat to guide customers and they can track their shipping as well. Customer support for this app is great Rachel was very patient in helping me set the app up for use.

Heavens Yes Crafts
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
NestScale odpowiedział(a) 26 lipiec 2023

Dear valued customer,
Thank you for the wonderful review! We're delighted that our app has been a valuable asset to your online store.
The chat features allow for efficient customer support, and product linking and order tracking enhance the overall experience.
We're glad Rachel provided great assistance during setup. If you have any further questions or suggestions, feel free to reach out. Thank you for choosing our app! 🛍️🎉

Cheers,
Chloe

26 wrzesień 2023

Really great app and very nice support! Totally recommend it!

LockShopCrafts
Rumunia
3 miesiące korzystania z aplikacji
NestScale odpowiedział(a) 28 wrzesień 2023

Dear valued customer,

Thank you so much for your kind words! We're delighted to hear that you're enjoying the app and that you've had a positive experience with our support team.

Your recommendation means a lot to us. If you ever need any assistance or have any questions, feel free to reach out.

Happy chatting!
Chloé - Customer Success Manager @ NestScale

24 maj 2023

This remarkable application not only offers outstanding features but also provides exceptional customer support, making it a truly impressive choice.

Ayana Crystals
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
NestScale odpowiedział(a) 9 czerwiec 2023

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust.
Please do not hesitate to contact us for getting back in touch if you need any further assistance!
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Chloé

Edytowano 10 czerwiec 2023

Nice designs and customization and brilliant colors! Easy to use app and guides included, found it very helpful for my store. Thanks to Jenny for the support step by step!

Anotherhomie.Asian
Wietnam
4 miesiące korzystania z aplikacji
NestScale odpowiedział(a) 13 czerwiec 2023

Hi Phong,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust. 💕
Please do not hesitate to contact us for getting back in touch if you need any further assistance! 💕
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Jenny

12 wrzesień 2023

5 Super Stars for Customer Support .
Seamless Integration . Thanks to Chloe who helped me get through the process.

Aesthetrium
Indie
3 miesiące korzystania z aplikacji
NestScale odpowiedział(a) 14 wrzesień 2023

Dear Priyanaw,

Thank you so much for your 5-star rating and kind words about our customer support! We're thrilled to hear that you found the integration process seamless. Chloe is a valued member of our team, and we'll be sure to pass on your appreciation.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Cheers,
Chloé - Customer Success Manager @ NestScale

15 lipiec 2023

Hi, Kevin was such a great help. Especially when I was stuck trying to get through the first stage. He figured out the problem straight away and helped me through it. Very helpful and quick. Thank you Kevin. Much appreciated.

CarGlowCoat
Australia
4 miesiące korzystania z aplikacji
NestScale odpowiedział(a) 17 lipiec 2023

Dear beloved customer,

We're delighted to hear that Kevin provided you with such great help and support. It's always reassuring when a support team member can quickly identify and resolve the problem, especially during the initial stages.
We'll make sure to pass along your kind words of appreciation to Kevin.
If you ever need further assistance or have any more questions, don't hesitate to reach out. We're here to help and support you. T
hank you for choosing us, and we appreciate your feedback!

Happy using the service!
Chloe