Avaliações (94)

Classificação geral
4,9
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
2 de março de 2023

I really recommend this app. t is user friendly and customer service, Kevin is the best. He took his time patiently to solve my problem.

dubu
Canadá
3 meses usando o app
NestScale deixou uma resposta 15 de março de 2023

Hi there,

I would like to say thank you for your nice review. It really made my day!
If you need further assistance, feel free to let me know.

Regards,
Kevin

21 de junho de 2023

Great app for live chat support user friendly and easy to use. The team always available to help out with any issue.

STARKIDDIE
Estônia
2 meses usando o app
NestScale deixou uma resposta 26 de junho de 2023

Dear customer,

Thank you for your feedback! We're thrilled to hear that you find our live chat support app great, user-friendly, and easy to use. Our team takes pride in providing excellent customer service, and we're always available to help out with any issues you may encounter. 🤗🤗🤗

Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to support you. 🤗🤗🤗

Thank you for choosing our app and for sharing your positive experience.

Best regards,
Chloe
NestScale Customer Success Manager

12 de julho de 2023

Its been a great help in our business especially when dealing with customers directly. Thank you also to Rachel for asking us if everything is okay with the app. Thank you NestDesk and Rachel. You are just too awesome.

TCF Clothing
Singapura
2 meses usando o app
NestScale deixou uma resposta 17 de julho de 2023

Dear valued customer,

That's fantastic to hear that the app provided by NestDesk has been a great help in your business, particularly when interacting with customers directly.
It's always valuable to have a tool that enhances customer communication and support.

I'm glad to hear that Rachel from NestDesk reached out to ensure everything was okay with the app, demonstrating their commitment to customer satisfaction.
Thank you for expressing your appreciation for NestDesk and Rachel.

If you ever have any further feedback or need any assistance, feel free to reach out. Best of luck with your business endeavors!

Chloe

12 de abril de 2023

I really like how easy the app is to use and let's you visualise your business in details! Everything is straightforward and throughly explained you're not left to figure things out on your own. No need to be tech savy at all. Definitely recommend!!!!!!

KAÍAOR
Reino Unido
2 meses usando o app
NestScale deixou uma resposta 19 de abril de 2023

Thank you for taking the time to share your experience with our app. We really appreciate it!

Don't hesitate to reach out to us if you need any help.

Regards,
Jenny

13 de julho de 2023

I think it's better than the Shopify Inbox app ! We took it as an alternative to the Shopify App and are very happy with it. Very good insant support!

The Scooter Company
Suíça
2 meses usando o app
NestScale deixou uma resposta 17 de julho de 2023

Dear beloved customer,

We're thrilled to hear that you consider the chat service to be a better alternative to the Shopify Inbox app and that you're very happy with it! 🥰
Providing excellent instant support is always a priority, and we're delighted that you had a positive experience with us. 🥰
If you have any more thoughts, questions, or need further assistance, feel free to reach out. We're here to ensure your continued satisfaction with the service.
Thank you for choosing us as your chat solution! Happy using it for your Shopify store! 🥰🥰

Best Regards,
Chloe

27 de novembro de 2022

it is very helpful, take care of the matter seriously, carefully, very kind and support, I give a 5 stars feelback. thank you so much.

OMNITEK-CAR STEREO
China
2 meses usando o app
NestScale deixou uma resposta 27 de novembro de 2022

Thank you for taking the time to share your thoughts and feedback with us. We really appreciate it!

If you need any help, feel free to contact us. We are happy to assist you as soon as possible!

Regards,
Rachel

24 de agosto de 2023

This is an amazing app and i am very happy this will help me to bring a lot of customers . And your customer support is very amazing , I am really impressed . Your Support team member chloe helped me so much she is such a amazing girl ,I apricate her for her help thanks chloe .

FriendProducts
Paquistão
2 meses usando o app
NestScale deixou uma resposta 27 de agosto de 2023

Dear Bilal,

I'm delighted to hear that you're having a great experience with our app and customer support!
Thank you for your kind words, it means a lot. I'm here to assist you anytime you need help or have questions. Your success and satisfaction are my top priorities.
If there's anything else you need, feel free to reach out.
Wishing you continued success and a fantastic journey with our app! 🌟😊

Cheers,
Chloé - Customer Success Manager @ NestScale

8 de maio de 2023

Great Service and fast response. This CRM has all what I need. Besides, your mobile app, I really admire that.
Really thanks a lot

Annouran
Egito
2 meses usando o app
NestScale deixou uma resposta 9 de maio de 2023

Hi Annouran,

Thank you so much for taking the time to share your experience at NestScale.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.

All the best,
Chloé

11 de setembro de 2023

L'application de live chat est tout simplement incroyable ! Elle a considérablement amélioré notre service client. La facilité d'utilisation et la réactivité sont impressionnantes. Nos clients sont ravis de pouvoir obtenir une assistance en temps réel, ce qui renforce leur confiance en notre entreprise. C'est un outil essentiel pour toute entreprise axée sur la satisfaction client.

Janessi
Costa do Marfim
2 meses usando o app
NestScale deixou uma resposta 13 de setembro de 2023

Très cher client,

Nous sommes ravis que notre application de live chat ait amélioré votre service client. La facilité d'utilisation et la réactivité sont des éléments clés pour renforcer la confiance de vos clients. Nous sommes reconnaissants que vous ayez choisi notre outil pour votre entreprise axée sur la satisfaction client. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter.

Merci pour vos retours positifs!

Cordialement,
Chloé - Responsable Succès Client @ NestScale

13 de junho de 2023

REALLY HELPFUL WOULD DEFINANTLY RECCOMEND TO OTHERS RACHEL WAS AN AMAZING HELP , I BELIVE SHES A REALLY GOOD WORKER THANKS RACHEL AGAIN

BACKTOREALITYCLOTHING
Canadá
2 meses usando o app
NestScale deixou uma resposta 13 de junho de 2023

Hi,
Rachel here from NestScale team. I want to thank you so much for your lovely words. This really made our day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards,
Rachel