Avaliações (94)
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Thank you for responding fast and fixing the overlapping issue. Would recommend this app over others, as it's really easy to use and staff is more than welcome to help.
Dear valued customer,
We're thrilled to hear that you find our app awesome and customizable to your liking! Your recommendation means a lot to us, and we're here to continue providing top-notch support and features to enhance your experience.
If you ever have more feedback or need assistance, don't hesitate to reach out. Thanks for choosing NestDesk!
Cheers,
Chloé - Customer Success Manager @ NestScale
I am impressed with the app. At first, I had some technical difficulties but support assist right away. I love the features its very user friendly not hard to use. It integrates lovely with shopify so it imports the orders and products within. Highly recommend. I think I found a winner app. Customer support is very excellent. Thank you Kevin for your assistance and going above and beyond.
Dear delighted customer,
We greatly appreciate your feedback and are thrilled to hear about your positive experience with our app.
Providing excellent customer support is a top priority for us, and we're glad to know that we could resolve any issues you faced.
It's fantastic to hear that you find our app's features user-friendly and that it seamlessly integrates with Shopify, importing orders and products effortlessly. We designed our app with simplicity and convenience in mind, aiming to provide a seamless experience for our users. 😊😊😊
Thank you for recommending our app. Your endorsement means a lot to us, and we are delighted that you consider it a winning solution. Should you need any further assistance or have any questions, please don't hesitate to reach out. We are here to support you every step of the way. 😊😊😊
Best regards,
Chloe
NestScale Customer Success Manager
Easy to use, Easy to adapt and worked nicely.
I have used other chats but this one has more easy to adapt and works perfectly fine
Dear beloved customer,
We're thrilled to hear that you found the chat service easy to use and adapt to your needs! It's wonderful when a platform provides a smooth and seamless experience.
Your positive feedback is greatly appreciated. If you have any more thoughts or need further assistance with the chat service, feel free to reach out. We're here to support you.
Happy chatting!
Chloe
This app is really wonderful and more helpful. I highly recommend to install this app for your store to let your customers know you are available to chat or bot will be there for you
Hi customer,
I appreciate your positive feedback about the app! It's great to hear that you find it so helpful and valuable.
Your recommendation to install the app to enhance customer engagement sounds like a wonderful idea. It's important for customers to know that support is readily available to them.
Thank you for sharing your thoughts!
Regards,
Chloé
Rachel was amazing with her help to install everything I needed to get going on my website because I was missing a few things that needed adding.
Hi,
Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust. 💕
Please do not hesitate to contact us for getting back in touch if you need any further assistance! 💕
Also, please feel free to send any other feedback that you do have - we always love to hear from you!
Regards,
Rachel
I'm using this app to chat to my customers, so far i'm 100% happy with the app, and whenever i have problems with the app support team are always there to assist, this App helps me gain trust with my customers, i would definitely recommend it to everyone
Thank you very much for your great review. Your feedback made our day. Feel free to let us know if you have any questions, we are here to help you!
安装过程非常简单，客服很有耐心，非常实用，我真诚推荐，一开始我找不到争取的地方填写，也不知道怎么操作，是客服非常有耐心地以后引导我，教我怎么操作，这个软件真的太方便了，我真的特别喜欢，大家快来尝试一下叭
Hi there,
Thank you so much for your review. We truly appreciate it!
If you have any questions or need help, don't hesitate to contact us.
Regards,
Chloé
Highly recommended, amazing customer service, Chloé was very quick and helpful. The mobile app is amazing as well!
Hi Akiva,
Thank you so much for the precious words ✨✨✨
It was truly a pleasure for me to assist you, and it makes me really glad to know that I was able to help you. 💕
Customers have always been our top priority and we are trying our best and hardest to deserve your trust. 💕
Feel free to text me if you need any further assistance, or send us an email via support@nestscale.com
Best Regards,
Chloé
good service, good support, helped me with every question i had, 5 stars 100 percent.
Dear customer,
Thank you for the 5-star review! We're glad our service and support met your expectations. If you need anything else, just let us know. We're here to help!
Best Regards,
Chloé
I just wanted to take the time to leave a review for the team at NestScale, and send a special thank you to them! The support team has been so helpful! I don't have the best luck with technology, and they have been supportive through every step of the process to ensure I get everything set up. They go above and beyond! So, if you're looking for apps, and a supportive team behind the app is important to you, you really can't do much better than NestScale. A special thank you to Chloe & Kevin, who have been extremely friendly and patient. Chloe even helped me on her day off, which is soo unexpected! Big thanks guys! :)
Dear Justin,
I can't thank you enough for leaving such a heartwarming review! I'm thrilled to hear that I could be of help to you. It's always our goal to provide exceptional support and make sure you feel confident with our app.
Kevin and I are so grateful for your kind words and appreciation. We truly enjoy assisting our users, and it's wonderful to know that our efforts made a difference for you.
If you ever need anything else or have more questions in the future, don't hesitate to reach out. Your satisfaction and happiness mean the world to us.
Thanks again for choosing NestScale, and we look forward to continuing to assist you!
Warm regards,
Chloe and the NestScale Team