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It is pretty easy and user friendly to use! I think there should have an option where you can place a message beside the icon - for easier visibility of the site visitors.
Dear customer,
Thank you for your feedback! We appreciate you taking the time to share your thoughts. We're glad to inform you that the feature you mentioned is already available in our app. We understand that it might not have been immediately noticeable, and we apologize for any confusion.
I believe that Kevin helped you to access the feature and implement it on your live chat already. We hope you find it useful and that it enhances your experience with our app. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Thank you again for using our app, and we truly value your input! 😊🙌
Regards,
Chloe
Great App, really useful and exactly as described. I am using it to communicate with my clients as they view the different pages on my site.
Thank you a lot for your review! We really appreciate it.
If you need any assistance with the app, feel free to contact us. Our support team is happy to help!
Customer service was great the app is cool I needed help to set it up. Works great now!!!! I would suggest to try it out.
Hi there,
Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.
Regards,
Rachel
Great app with fast customer support. Works both on web and mobile application with reasonable plans.
It would be much better if can sync complete with messenger and product card sharing like the facebook shop do.
Hi Mr. Thura,
Thank you for your valuable feedback! We're thrilled to hear that you're enjoying our app and the speedy customer support we provide.
We're always looking to enhance our services to better meet your needs, and your suggestion regarding syncing with Messenger and enabling product card sharing is an excellent one. We're happy to inform you that our team is actively working on implementing these features to improve your experience. We aim to release these updates as soon as possible, and we'll make sure to keep you informed of our progress.
Your input is incredibly valuable to us, and we appreciate your patience and support as we work to make our app even better for you. If you have any more ideas or feedback in the future, please don't hesitate to reach out. We're here to ensure your experience remains top-notch.
Regards,
Chloe
Chat with us was easy to set up and Rachel, the customer service agent I worked with was very patient and knowledgeable!
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
If you need further help, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel
Rachel really helped me. She was very kind. I recommend this app without hesitation. Thank you so much!
Hi there,
Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.
Regards,
Rachel
Really nice app, I recommend it because nowadays it's hard to find a good-looking free app with tons of features!
Dear valued customer,
Thank you so much for your kind words and for recommending our app! We're delighted to hear that you appreciate the design and features of the app. Our team has worked hard to create a user-friendly and feature-rich experience for our users.
If you have any suggestions for improvements or any specific feedback, please don't hesitate to share. Your feedback helps us continue to enhance the app and provide you with the best possible experience.
Once again, thank you for using and recommending our app. We hope you continue to find it valuable and enjoy using it!
Cheers,
Chloé
Its a good app for your store with easy setup and good support.You can recommend it to other Shopify store owners.
Hi,
Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.
If you need any help, feel free to contact us via live chat or email at support@nestscale.com.
Regards,
Rachel
It is quick to operate and very practical. When a problem arises, they solve it quickly! It is software worth using all the time.
Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you find our app quick to use and practical.
Our team at NestScale is dedicated to providing prompt solutions whenever challenges arise. It's wonderful to know that you find our software valuable enough to use consistently.
If you ever have any questions or need assistance, please don't hesitate to reach out. Your satisfaction is our top priority!
Regards,
Chloé
I just added this plugin, and it was fairly easy to install and design. It had a few bugs at first in its interface, but Kevin was so helpful every step of the way, and figured out a solution to any problem that would pop up. Great service, I would recommend!
Dear beloved customer,
That's wonderful to hear that you had a positive experience with the plugin and the support provided by Kevin!
Easy installation and design can make a significant difference in user experience, and it's reassuring to know that Kevin was there to assist you with any interface bugs and find solutions promptly.
Thank you for sharing your recommendation, and if you have any more feedback or need further assistance, don't hesitate to reach out.
Cheers,
Chloe