Avaliações (94)

Classificação geral
4,9
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
3 de maio de 2024

Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.

Ariana's Fans
África do Sul
Aproximadamente 2 horas usando o app
NestScale deixou uma resposta 19 de maio de 2024

Dear customer,

Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

Regards,
Chloé - Customer Success Manager @NestScale

6 de fevereiro de 2024

Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me

Welook
Índia
Aproximadamente 1 mês usando o app
NestScale deixou uma resposta 7 de fevereiro de 2024

Dear customer,

Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!

Regards,
Chloé - Customer Success Manager @NestScale

15 de dezembro de 2023

Good service!Thanks Kevin to help me a lot

Miane
China
4 meses usando o app
NestScale deixou uma resposta 17 de dezembro de 2023

Dear customer,

That's great to hear! I'll make sure to pass along your thanks to Kevin for his assistance with the NestDesk app. If you ever have more questions or need further help, don't hesitate to reach out. We're here and happy to assist you anytime!

Regards,
Chloé - Customer Success Manager @NestScale

20 de dezembro de 2023

The combination of live Chat, helpdesk, chatbot, and more has truly proven to be a game changer for increasing sales and enhancing customer engagement. Also received support from Chloe, a member of the ns live Chat team. Her professionalism and expertise were exceptional.

AutoGear Hub
Paquistão
Aproximadamente 2 meses usando o app
NestScale deixou uma resposta 22 de dezembro de 2023

Hey Anas,

Thank you so much for your kind words! I'm thrilled to hear that the combination of live chat, helpdesk, and chatbot has made such a positive impact on your sales and customer engagement. I'm especially glad that my support through NS Live Chat was helpful for you.

I'm truly grateful for your consideration to leave a review. Your feedback is incredibly valuable and helps us shape our services better. Looking forward to hearing your thoughts.

Thanks again for choosing NestDesk for your second store!

Warm regards,
Chloé

21 de junho de 2024

Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.

RosaLee's Notables
Estados Unidos
12 de outubro de 2023

I'm thoroughly impressed with this app. While I initially encountered some technical hiccups, the support team swiftly came to the rescue. The app's user-friendly interface and seamless integration with Shopify for order and product imports make it a standout choice. I highly recommend it, and I believe I've stumbled upon a winning app. The customer support, led by Kevin, is truly exceptional. Kevin went above and beyond to assist me, and for that, I'm genuinely grateful.

Human Touch Official Online Store
Tailândia
7 meses usando o app
NestScale deixou uma resposta 17 de outubro de 2023

Hi valued customer,

We're absolutely delighted to hear about your positive experience with our app and our support team, particularly Kevin. Your kind words and recommendation mean a lot to us.

We're committed to delivering a user-friendly and reliable experience, and it's wonderful to know that you found our app to be a standout choice for your needs. We'll be sure to pass on your appreciation to Kevin, and we're grateful for the trust you've placed in us.

If you ever have more feedback or need further assistance, please don't hesitate to reach out. We're here to support you, and we look forward to continuing to provide you with excellent service. Thank you for choosing NestAds!

Cheers,
Chloe

7 de dezembro de 2022

Very good.I hope it can be easier.Chloe was very helpful at guiding me thru the process of setting up the chat and answered all the questions in detail. Thankyou so much!

Sassymyprom
Canadá
Aproximadamente 1 ano usando o app
NestScale deixou uma resposta 7 de dezembro de 2022

Hi Lisa,
Chloé here from NestScale team. I want to thank you so much for your lovely words. This really made our day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Chloé

21 de novembro de 2023

I liked, how they supported me.

HalfPan
Índia
Aproximadamente 1 mês usando o app
NestScale deixou uma resposta 23 de novembro de 2023

Dear customer,

It's wonderful to hear that you felt supported! I'm glad the assistance was helpful for you. If you have any further feedback or need more support in the future, feel free to let us know. Your satisfaction is our priority!

Regards,
Chloé - Customer Success Manager @ NestScale

24 de novembro de 2022

Fast help thank you for all you do to help me very quickly. Definitely appreciate your help today!!!

Unlock Your Purpose In Business
Estados Unidos
12 meses usando o app
NestScale deixou uma resposta 24 de novembro de 2022

Hi there, Chloé from NestScale here, I am really excited to see how happy you are with our app and services, and we truly wanted to thank you for taking the time to review our app on Shopify App store, it really means a lot to us.

Please don't hesitate to reach out whenever you need help again.

Regards,
Chloé

25 de julho de 2023

Chloe Nguyen took care of me personally and solved my problems, I am very happy with her and her practices. It's also really easy for my clients to use the app.

Congratulations!

Alfheim Aromaterapi
Turquia
9 meses usando o app
NestScale deixou uma resposta 26 de julho de 2023

Dear İrfan,

Thank you so much for your kind words and heartfelt review! I am absolutely delighted to hear that you had a positive experience with my services and that I could be of help in solving your problems. It has been my utmost pleasure to personally take care of you and ensure your satisfaction throughout the process.

Making sure that my clients find using the app easy and seamless is one of my top priorities, and I'm thrilled to know that it has met your expectations. Your satisfaction is the ultimate reward for me, and I am grateful for the opportunity to assist you.

If you ever need any further assistance or have more questions in the future, please don't hesitate to reach out. I'll be more than happy to help.

Once again, thank you for your kind words and congratulations. Your support means the world to me! 🎉😊

Cheers,
Chloe