Avaliações (93)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
14 de abril de 2023

What impressed me the most was their unwavering patience throughout our entire interaction. They never once made me feel rushed or like my concerns were unimportant. Instead, they took the time to fully understand my situation and provided me with personalized support that made me feel valued as a customer.

PARIS.CHOOSE
Taiwan
About 20 hours usando a aplicação
Questão respondida por NestScale 19 de abril de 2023

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Rachel

14 de maio de 2023

I am looking for live chat like this and found this app is very helpful Customer Service and easy to use.

Happy Crafting UK
Reino Unido
About 18 hours usando a aplicação
Questão respondida por NestScale 14 de maio de 2023

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust. 💕
Please do not hesitate to contact us for getting back in touch if you need any further assistance! 💕
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Kevin

17 de dezembro de 2022

Nice customer service, and quick answers, thanks for the help!Looking forward to being updated soon regarding my matter!Tahanks

Vitaviol Nutrition
Reino Unido
14 days usando a aplicação
Questão respondida por NestScale 18 de dezembro de 2022

Hi,

Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.

If you need any help, feel free to contact us via live chat or email at support@nestscale.com.

Regards,
Rachel

18 de novembro de 2022

Thank you! very helpful! Live chat support helped me well. I would definitely recommend this to my friends

TOMS® PH
Filipinas
6 days usando a aplicação
Questão respondida por NestScale 20 de novembro de 2022

Thank you a lot for your review! We really appreciate it <3

If you need any further assistance with the app, don't hesitate to let us know. Our support team is always happy to help!

Regards,
Chloé

16 de janeiro de 2023

Customer service was great the app is cool I needed help to set it up. Works great now!!!! I would suggest to try it out.

Kim's Tees Totes
Estados Unidos
4 days usando a aplicação
Questão respondida por NestScale 18 de janeiro de 2023

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Rachel

21 de dezembro de 2022

Immediate assistance from helpdesk, easy to install! Flawless process, I can't wait to have customers use this new feature we added to our store. Thank you Rachel!

Ginger and Sprig Health and Wellness
Canadá
About 3 hours usando a aplicação
Questão respondida por NestScale 22 de dezembro de 2022

Thank you so much for your review. This really made my day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Rachel

8 de dezembro de 2022

The support service is amazing, at first I was unsure of how to use the app. However, Rachel's swift help resolved all my issues in minutes. I highly recommend NestDesk for all Shopify newbies.

Recken
Egito
About 2 hours usando a aplicação
Questão respondida por NestScale 8 de dezembro de 2022

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

If you need further help, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Rachel

8 de dezembro de 2022

Onboarding is great and easy! Chloe is a great help and hopefully this app is a better one than the Shopify Inbox app

Led Light District
Países Baixos
About 1 hour usando a aplicação
Questão respondida por NestScale 8 de dezembro de 2022

Hi,
Chloé here from NestScale team.
Thank you so much for spending your time to leave us such a lovely review!

Let us know if you have any further questions or concerns!

Regards
Chloé

15 de fevereiro de 2023

Very easy to use and quick to set up as well as customize, needed customer support for some help and Rachel was quick and prompt to help and stayed connected until issue was resolved. I highly recommend this app!

LE LUXE The Label
Austrália
About 1 hour usando a aplicação
Questão respondida por NestScale 22 de fevereiro de 2023

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Chloe

22 de fevereiro de 2023

It's Easy to use and looks nice!
You can get help whenever you have problems.
So Glad to have it!

Glamour Queen.me
Quénia
22 minutes usando a aplicação
Questão respondida por NestScale 22 de fevereiro de 2023

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Chloe