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Quick live chat support helping me setup things when I was stuck. Quick easy setup and everything works as intended. Does what it says it will do. Good app for my website! :)
Hi there,
Chloé here from NestScale team.
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us!
If you have any further questions or concersn, feel free to contact us. We would be more than happy to help!
Regards,
Chloé
Really helpful and great customer service as they truly want to help and grow. They clearly want to get the best experience
Hi, Chloé here from NestScale team.
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us!
If you have any further questions or concersn, feel free to contact us. We would be more than happy to help!
Regards,
Chloé
Super service to easy and quick set up! Feature rich with shopify customer data integration. Highly recommended!!!
Dear customer,
Thank you for sharing your positive experience with the service!
It's great to hear that the setup process was easy and quick, and the integration with Shopify customer data made it feature-rich.
Your recommendation is much appreciated! If you have any more feedback or need further assistance, don't hesitate to reach out. We're here to help!
Happy using the service, and best of luck with your Shopify store!
Cheers,
Chloe
Simple, efficient, free! And the support team is great! Rachel helped me with everything I needed to set up my live chat.
Hi,
Thank you so much for taking the time to share your experience at NestScale.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.
Have a great day!
Cheers,
Chloé
Thank you! very helpful! Live chat support helped me well. I would definitely recommend this to my friends
Thank you a lot for your review! We really appreciate it <3
If you need any further assistance with the app, don't hesitate to let us know. Our support team is always happy to help!
Regards,
Chloé
Really easy to integrate and can allocate work to team members. I would recommend for all Shopify stores to use this system.
Dear valued customer,
Thank you for the feedback and recommendation!
We're thrilled to know that you find our NestDesk app easy to integrate and effective for team task allocation.
Your support means a lot to us. If you have any suggestions or need assistance, feel free to reach out. We appreciate your trust in our services and look forward to serving Shopify stores like yours in the future.
Best Regards,
Chloé
This app is really good
very simple and easy to set up the only thing i would like to have integrated in this app is the function when you can see whenever someone visit your store and get a notification that someone entered your store
it’s very important function for the beginners to see how their store works! other then that… everything looks perfectly fine to me great job guys?
Hi there,
Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!
If you need any assistance, feel free to contact our support team.
Regards,
Chloé
Excellent service! Was exactly what I was looking for in a chat app. The support team went above and beyond to understand our needs as a business.
Hi,
Thank you so much for the precious words.
Customers have always been our top priority and we are trying our best and hardest to deserve your trust. I have read your words many many times. It really motivates me to work hard and efficiently 🥰
Feel free to text me if you need any further assistance, or send us an email via support@nestscale.com
Best Regards,
Chloé
Found this app easy to install with the help of their assistant Jenny.
It was successfully done. Thank you very much.
Hi,
Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!
If you need any assistance, feel free to contact our support team.
Regards,
Jenny
It is pretty easy and user friendly to use! I think there should have an option where you can place a message beside the icon - for easier visibility of the site visitors.
Dear customer,
Thank you for your feedback! We appreciate you taking the time to share your thoughts. We're glad to inform you that the feature you mentioned is already available in our app. We understand that it might not have been immediately noticeable, and we apologize for any confusion.
I believe that Kevin helped you to access the feature and implement it on your live chat already. We hope you find it useful and that it enhances your experience with our app. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Thank you again for using our app, and we truly value your input! 😊🙌
Regards,
Chloe