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Nice customer service, and quick answers, thanks for the help!Looking forward to being updated soon regarding my matter!Tahanks
Hi,
Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.
If you need any help, feel free to contact us via live chat or email at support@nestscale.com.
Regards,
Rachel
Great chat app. Works really well.
Hi there,
Thank you for the feedback! We're delighted to hear that you're enjoying our chat app and that it's working well for you. If you have any questions or suggestions in the future, please don't hesitate to reach out. We're here to assist and continuously improve your experience.
Best regards,
Chloé - Customer Success Manager @NestScale
Thank you! very helpful! Live chat support helped me well. I would definitely recommend this to my friends
Thank you a lot for your review! We really appreciate it <3
If you need any further assistance with the app, don't hesitate to let us know. Our support team is always happy to help!
Regards,
Chloé
Customer service was great the app is cool I needed help to set it up. Works great now!!!! I would suggest to try it out.
Hi there,
Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.
Regards,
Rachel
It is pretty easy and user friendly to use! I think there should have an option where you can place a message beside the icon - for easier visibility of the site visitors.
Dear customer,
Thank you for your feedback! We appreciate you taking the time to share your thoughts. We're glad to inform you that the feature you mentioned is already available in our app. We understand that it might not have been immediately noticeable, and we apologize for any confusion.
I believe that Kevin helped you to access the feature and implement it on your live chat already. We hope you find it useful and that it enhances your experience with our app. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Thank you again for using our app, and we truly value your input! 😊🙌
Regards,
Chloe
Immediate assistance from helpdesk, easy to install! Flawless process, I can't wait to have customers use this new feature we added to our store. Thank you Rachel!
Thank you so much for your review. This really made my day!
Let us know if you have any questions or need help. Have a nice day, and take care!
Regards
Rachel
The support service is amazing, at first I was unsure of how to use the app. However, Rachel's swift help resolved all my issues in minutes. I highly recommend NestDesk for all Shopify newbies.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
If you need further help, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel
Onboarding is great and easy! Chloe is a great help and hopefully this app is a better one than the Shopify Inbox app
Hi,
Chloé here from NestScale team.
Thank you so much for spending your time to leave us such a lovely review!
Let us know if you have any further questions or concerns!
Regards
Chloé
Very easy to use and quick to set up as well as customize, needed customer support for some help and Rachel was quick and prompt to help and stayed connected until issue was resolved. I highly recommend this app!
Hi there,
Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.
Regards,
Chloe
Exceptional service from Chloe who assisted me immediately and with my issues.
Hi Andrew,
Thank you so much for your kind words! I'm thrilled to hear that I could assist you promptly and effectively with your concerns. Providing exceptional service is always my priority, and I'm delighted I could make a positive difference for you.
If you ever need further assistance or have more questions, feel free to reach out - I'm here to help.
Best Regards,
Chloé - Customer Success Manager @ NestScale