NS AI Chatbot, Helpdesk & FAQs

NS AI Chatbot, Helpdesk & FAQs

Preisgestaltung
Kostenloser Plan verfügbar. Kostenloser Test verfügbar.
Highlights
Kompatibel mit den neuesten Themes
Bewertung
4,9 (95)
Entwickler
NestScale

All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales.

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app.

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. mehr
  • Manage & respond to all messages across channels and stores in one single inbox.
  • Automate your support & solve customers’ questions with the NestDesk AI chatbot.
  • Share product recommendations, browse inventory & create orders while chatting.
  • Make powerful self-service widget with Helpdesk, order tracking & order action.
  • Have customer profiles, preview carts & track website visitors in real-time.

Enthält unübersetzten Text

Übersetzung anzeigen
Highlights
Kompatibel mit den neuesten Themes

Sprachen

Englisch

Für diese App ist keine Übersetzung auf Deutsch vorhanden.

Kompatibel mit

Facebook Messenger, ChatGPT

Preisgestaltung

FREE

Kostenlos

  • Unlimited conversations
  • 1 agent as admin
  • 1 store integration
  • 1 Facebook integration
  • Live chat customization
  • Browser notifications
  • Mobile app

BASIC

$5.99 / Monat

$5.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • 2 stores & FB integrations
  • Live visitor data
  • Automation rules
  • Order tracking
  • Remove watermark
  • 5 FAQs

7-tägiger kostenloser Test

ADVANCED

$14.99 / Monat

$14.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores, channels & FAQs
  • All in Basic, plus
  • Chatbot
  • Business hours
  • Offline email notifications

7-tägiger kostenloser Test

PROFESSIONAL

$34.99 / Monat

$34.99 per additional user per month charged monthly. Extra +$6 for additional 100 replies.

  • Unlimited conversations & agents
  • Unlimited stores, channels & FAQs
  • All in Advanced, plus
  • AI Chatbot
  • 500 replies/month
  • Order management

7-tägiger kostenloser Test

Enthält unübersetzten Text

Übersetzung anzeigen

Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt.

Rezensionen (95)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
8. November 2024

I installed this AI Chatbot app and needed help with the app on phone. The support was great, solved the problem in short time. The communication is top notch.
I just started to use it, but I think that this is an additional method to provide customer support on time, and provide a good experience.
So far I'm happy with this app and I do recommend it.

Gardening Plants And Flowers
Vereinigte Staaten
2 tage mit der App
NestScale hat geantwortet 10. November 2024

Dear customer,

Thank you so much for your thoughtful review! 😊 We’re thrilled to hear that our support team could assist you quickly and that you’re enjoying the app so far. It’s fantastic to know it’s helping you provide timely and effective customer support. If you have any questions as you continue using it, don’t hesitate to reach out. Thanks for the recommendation!

Happy chatting!
Chloé - Customer Success Manager @NestScale

21. Juni 2024

Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.

RosaLee's Notables
Vereinigte Staaten
8 monate mit der App
NestScale hat geantwortet 24. Juni 2024

Dear customer,

Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.

If you need any further assistance, please don't hesitate to reach out. We're always here to help.

Thanks again!
Chloé - Customer Success Manager @NestScale

3. Mai 2024

Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.

Ariana's Fans
Südafrika
6 monate mit der App
NestScale hat geantwortet 19. Mai 2024

Dear customer,

Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

Regards,
Chloé - Customer Success Manager @NestScale

6. Februar 2024

Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me

Welook
Indien
Etwa ein monat mit der App
NestScale hat geantwortet 7. Februar 2024

Dear customer,

Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!

Regards,
Chloé - Customer Success Manager @NestScale

20. Dezember 2023

The combination of live Chat, helpdesk, chatbot, and more has truly proven to be a game changer for increasing sales and enhancing customer engagement. Also received support from Chloe, a member of the ns live Chat team. Her professionalism and expertise were exceptional.

AutoGear Hub
Pakistan
Etwa 2 monate mit der App
NestScale hat geantwortet 22. Dezember 2023

Hey Anas,

Thank you so much for your kind words! I'm thrilled to hear that the combination of live chat, helpdesk, and chatbot has made such a positive impact on your sales and customer engagement. I'm especially glad that my support through NS Live Chat was helpful for you.

I'm truly grateful for your consideration to leave a review. Your feedback is incredibly valuable and helps us shape our services better. Looking forward to hearing your thoughts.

Thanks again for choosing NestDesk for your second store!

Warm regards,
Chloé

Support

NestScale kann alle Fragen beantworten, die du zu NS AI Chatbot, Helpdesk & FAQs hast.

Entwickler

NestScale

70 Circular Road #02-01, Singapore, 049365, SG

Ressourcen

Dieser Entwickler bietet keinen direkten Support auf Deutsch an.

Eingeführt

21. Juni 2022

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