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All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales.
Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app.
- Manage & respond to all messages across channels and stores in one single inbox.
- Automate your support & solve customers’ questions with the NestDesk AI chatbot.
- Share product recommendations, browse inventory & create orders while chatting.
- Make powerful self-service widget with Helpdesk, order tracking & order action.
- Have customer profiles, preview carts & track website visitors in real-time.
- Elementi chiave
- Compatibile con i temi più recenti
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
Facebook Messenger, ChatGPTTutte le funzionalità
Messaggistica in tempo reale
- Chatbot basato sull’IA
- Live Chat
- Chat tramite email
- Caricamenti di file
- Multilingua
- Monitoraggio comportamentale
- Dati sui clienti
Risposte automatiche
- Domande frequenti
- Saluti
- Prodotti consigliati
- Risposte rapide
- Aggiornamenti sugli ordini
- Cross-selling
- Upselling
Personalizzazione
- Colore e font
- Emoji e adesivi
- Finestra di chat
- Orario di lavoro
- Messaggi di benvenuto
- Pulsanti di chat
- Aggiunta di tag
- Assegnazione della chat
- Flussi di chat
- Avatar degli agenti
Canali
- Live Chat
- Chatbot
- Self-service
- Centro assistenza
- Domande frequenti
Automazione dei flussi di lavoro
- Risposta automatica
- Risposte basate sull'IA
- Casella di posta unificata
- Assegnazione automatica
- Aggiunta di tag
- Monitoraggio degli ordini
- Notifiche personalizzate
- Analisi
- Report
Messaggistica in tempo reale
Risposte automatiche
Personalizzazione
Canali
Automazione dei flussi di lavoro
Prezzi
FREE
Gratis
- Unlimited conversations
- 1 agent as admin
- 1 store integration
- 1 Facebook integration
- Live chat customization
- Browser notifications
- Mobile app
BASIC
$5.99 /mese
$5.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- 2 stores & FB integrations
- Live visitor data
- Automation rules
- Order tracking
- Remove watermark
- 5 FAQs
Prova gratuita di 7 giorni
ADVANCED
$14.99 /mese
$14.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores, channels & FAQs
- All in Basic, plus
- Chatbot
- Business hours
- Offline email notifications
Prova gratuita di 7 giorni
PROFESSIONAL
$34.99 /mese
$34.99 per additional user per month charged monthly. Extra +$6 for additional 100 replies.
- Unlimited conversations & agents
- Unlimited stores, channels & FAQs
- All in Advanced, plus
- AI Chatbot
- 500 replies/month
- Order management
Prova gratuita di 7 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni.
Recensioni (95)
NS AI Chatbot has greatly improved our customer support! The AI quickly addresses inquiries, and the helpdesk feature streamlines ticket management. Users love the organized FAQ section for self-service. A must-have for any business looking to enhance support!
Hey there,
Thanks a ton for your awesome review! 😊 I’m so happy to hear that the NS AI Chatbot has made such a positive impact on your customer support. It’s great knowing it’s helping with quick responses and keeping things organized with ticket management - and that your users are loving the FAQ section!
We’re here to keep making things easier and better for you, so if there’s anything else we can do or if you have more feedback, just let us know. Thanks for being part of our journey!
Cheers,
Chloé - Customer Success Manager @NestScale
Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.
Dear customer,
Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.
If you need any further assistance, please don't hesitate to reach out. We're always here to help.
Thanks again!
Chloé - Customer Success Manager @NestScale
Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.
Dear customer,
Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.
If you ever need further assistance, don't hesitate to reach out. We're here to help!
Regards,
Chloé - Customer Success Manager @NestScale
Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me
Dear customer,
Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!
Regards,
Chloé - Customer Success Manager @NestScale
WOW - What amazing customer service! Rachel was so knowledgeable and went above and beyond to help me with my questions and issues. She was with me on Teams every step of the way during setup, sharing screens so that she could help troubleshoot any issues I had. Plus she even kept me updated with my questions long after we finished our Teams meeting.
Definitely appreciate the personalised service, it made set up a breeze!
Dear customer,
That's wonderful to hear! Thank you for sharing your positive experience with Rachel and our customer service. We're thrilled that Rachel provided such knowledgeable and personalized assistance to ensure a smooth setup process for you.
We're always here to help, so if you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business!
Cheers,
Chloé - Customer Success Manager @NestScale
Assistenza
NestScale può rispondere a qualsiasi domanda riguardo NS AI Chatbot, Helpdesk & FAQs.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Lanciata
21 giugno 2022
In primo piano
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