NS Live Chat, Inbox & Helpdesk

NS Live Chat, Inbox & Helpdesk

Piano gratuito disponibile. Prova gratuita di 7 giorni.
Valutazione (4,9)
Recensioni
Sviluppatore

Elementi chiave

Ideale per il tuo negozio
  • Funziona con i temi più recenti

Informazioni sull’app

Lanciata

21 giugno 2022

Lingue

Inglese

Questa app non è disponibile in Italiano

Categorie

Chat

Funziona con

Facebook Messenger

Multichannel customer service solution with Live chat, Helpdesk, Chatbot & more to increase sales.

NestDesk centralizes all support conversations from different stores across any channel in just one unified inbox. With detailed customer behavior and product recommendations, you can unlock sales from every conversation right in the chat portal. By using our Helpdesk & Chatbot, delivering 24/7 proactive customer service is made possible. Help more customers in less time with smart conversation management & assist customers from wherever you are with the powerful & intuitive NestDesk mobile app.

NestDesk centralizes all support conversations from different stores across any channel in just one unified inbox. With detailed customer behavior and product recommendations, you can unlock sales from every conversation right in the chat portal. By using our Helpdesk & Chatbot, delivering 24/7 proactive customer service is made possible. Help more customers in less time with smart conversation management & assist customers from wherever you are with the powerful & intuitive NestDesk mobile app. altro
  • Manage & respond to Facebook Messenger & Live Chat messages from one inbox.
  • Share product recommendations, browse inventory & create orders while chatting.
  • Make powerful self-service widget with Helpdesk, order tracking & order action.
  • Have customer profiles, preview carts & track website visitors in real-time.
  • Increase responsiveness & automate your support with chatbot & saved responses.

Prezzi

Prova gratuita di 7 giorni

FREE

Gratis

  • Unlimited conversations
  • 1 agent as admin
  • 1 store integration
  • 1 Facebook integration
  • Live chat customization
  • Browser notifications
  • Mobile app

BASIC

$5.99/mese

$5.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • 2 stores & FB integrations
  • Live visitor data
  • Automation rules
  • Order tracking
  • Remove watermark
  • 5 FAQs

ADVANCED

$14.99/mese

$14.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores & channels
  • Unlimited FAQs
  • All in Basic, plus
  • Business hours
  • Offline email notifications

PROFESSIONAL

$34.99/mese

$34.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores & channels
  • Unlimited FAQs
  • All in Advanced, plus
  • Chatbot
  • Order management
  • Private macros

FREE

Gratis

  • Unlimited conversations
  • 1 agent as admin
  • 1 store integration
  • 1 Facebook integration
  • Live chat customization
  • Browser notifications
  • Mobile app

BASIC

$5.99/mese

$5.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • 2 stores & FB integrations
  • Live visitor data
  • Automation rules
  • Order tracking
  • Remove watermark
  • 5 FAQs

ADVANCED

$14.99/mese

$14.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores & channels
  • Unlimited FAQs
  • All in Basic, plus
  • Business hours
  • Offline email notifications

PROFESSIONAL

$34.99/mese

$34.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores & channels
  • Unlimited FAQs
  • All in Advanced, plus
  • Chatbot
  • Order management
  • Private macros

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni.

92 recensioni

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
6 febbraio 2024

Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me

Welook
India
Circa un mese di utilizzo dell’app
NestScale ha risposto 7 febbraio 2024

Dear customer,

Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!

Regards,
Chloé - Customer Success Manager @NestScale

15 dicembre 2023

Good service!Thanks Kevin to help me a lot

Miane
Cina
4 mesi di utilizzo dell’app
NestScale ha risposto 17 dicembre 2023

Dear customer,

That's great to hear! I'll make sure to pass along your thanks to Kevin for his assistance with the NestDesk app. If you ever have more questions or need further help, don't hesitate to reach out. We're here and happy to assist you anytime!

Regards,
Chloé - Customer Success Manager @NestScale

20 dicembre 2023

The combination of live Chat, helpdesk, chatbot, and more has truly proven to be a game changer for increasing sales and enhancing customer engagement. Also received support from Chloe, a member of the ns live Chat team. Her professionalism and expertise were exceptional.

AutoGear Hub
Pakistan
Circa 2 mesi di utilizzo dell’app
NestScale ha risposto 22 dicembre 2023

Hey Anas,

Thank you so much for your kind words! I'm thrilled to hear that the combination of live chat, helpdesk, and chatbot has made such a positive impact on your sales and customer engagement. I'm especially glad that my support through NS Live Chat was helpful for you.

I'm truly grateful for your consideration to leave a review. Your feedback is incredibly valuable and helps us shape our services better. Looking forward to hearing your thoughts.

Thanks again for choosing NestDesk for your second store!

Warm regards,
Chloé

21 novembre 2023

I liked, how they supported me.

HalfPan
India
Circa un mese di utilizzo dell’app
NestScale ha risposto 23 novembre 2023

Dear customer,

It's wonderful to hear that you felt supported! I'm glad the assistance was helpful for you. If you have any further feedback or need more support in the future, feel free to let us know. Your satisfaction is our priority!

Regards,
Chloé - Customer Success Manager @ NestScale

24 novembre 2023

Great Service

CA.GOOLOO
RAS di Hong Kong
17 giorni di utilizzo dell’app
NestScale ha risposto 26 novembre 2023

Dear customer,

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the NestDesk app.

If there's anything specific you love about it or any features you'd like to see in the future, feel free to let us know. We're always working to make the experience even better for our users.

Regards,
Chloé - Customer Success Manager @NestScale

Informazioni sull’app

Lanciata

21 giugno 2022

Lingue

Inglese

Questa app non è disponibile in Italiano

Categorie

Chat

Funziona con

Facebook Messenger

Sviluppata da NestScale

Informazioni su NestScale

Valutazione media: 4,9

Crea app per lo Shopify App Store da 2 anni

70 Circular Road #02-01, Singapore, 049365, SG

Assistenza

Invia un messaggio

support@nestscale.com

Questo sviluppatore non offre assistenza diretta in Italiano.

Altre app come questa

4,7 stelle su 5 4072 recensioni totali Gratis
Connettiti con i clienti e vendi via chat
4,9 stelle su 5 696 recensioni totali Piano gratuito disponibile
Pulsante WhatsApp e carrelli abbandonati Recupero con WhatsApp
4,6 stelle su 5 1846 recensioni totali Piano gratuito disponibile
Live chat potenziata con Chatbot, Messenger e Instagram

Vuoi utilizzare un’app?

Prova Shopify gratis per 3 giorni