NS AI Chatbot, Helpdesk & FAQs

NS AI Chatbot, Helpdesk & FAQs

価格設定
無料プランあり。 無料体験あり。
ハイライト
最新テーマに対応
評価
4.9 (95)
開発者
NestScale

All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales.

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app.

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. さらに表示する
  • Manage & respond to all messages across channels and stores in one single inbox.
  • Automate your support & solve customers’ questions with the NestDesk AI chatbot.
  • Share product recommendations, browse inventory & create orders while chatting.
  • Make powerful self-service widget with Helpdesk, order tracking & order action.
  • Have customer profiles, preview carts & track website visitors in real-time.
ハイライト
最新テーマに対応

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Facebook Messenger, ChatGPT

リアルタイムメッセージ

AIチャットボット, ライブチャット, メールチャット, ファイルのアップロード, 複数言語, 操作動向の追跡, 顧客インサイト

自動応答

よくある質問, あいさつ, おすすめ商品, クイック返信, 注文の更新, クロスセル, アップセル

カスタマイズ

色とフォント, 絵文字とスタンプ, チャットウィンドウ, 営業時間, ウェルカムメッセージ, チャットボタン, タグ付け, チャットの割り当て, チャットフロー, エージェントのアバター

チャネル

ライブチャット, チャットボット, セルフサービス, ヘルプセンター, よくある質問

ワークフローのオートメーション

自動返信, AI応答, 統合型インボックス, 自動割り当て, タグ付け, 注文追跡, お客様への通知, 分析, レポート

価格設定

FREE

無料

  • Unlimited conversations
  • 1 agent as admin
  • 1 store integration
  • 1 Facebook integration
  • Live chat customization
  • Browser notifications
  • Mobile app

BASIC

$5.99 /月

$5.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • 2 stores & FB integrations
  • Live visitor data
  • Automation rules
  • Order tracking
  • Remove watermark
  • 5 FAQs

7日間の無料体験

ADVANCED

$14.99 /月

$14.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores, channels & FAQs
  • All in Basic, plus
  • Chatbot
  • Business hours
  • Offline email notifications

7日間の無料体験

PROFESSIONAL

$34.99 /月

$34.99 per additional user per month charged monthly. Extra +$6 for additional 100 replies.

  • Unlimited conversations & agents
  • Unlimited stores, channels & FAQs
  • All in Advanced, plus
  • AI Chatbot
  • 500 replies/month
  • Order management

7日間の無料体験

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。

レビュー (95)

総合評価
4.9
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の8%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年11月8日

I installed this AI Chatbot app and needed help with the app on phone. The support was great, solved the problem in short time. The communication is top notch.
I just started to use it, but I think that this is an additional method to provide customer support on time, and provide a good experience.
So far I'm happy with this app and I do recommend it.

Gardening Plants And Flowers
アメリカ合衆国
アプリの使用期間:2日
NestScaleが返信しました 2024年11月10日

Dear customer,

Thank you so much for your thoughtful review! 😊 We’re thrilled to hear that our support team could assist you quickly and that you’re enjoying the app so far. It’s fantastic to know it’s helping you provide timely and effective customer support. If you have any questions as you continue using it, don’t hesitate to reach out. Thanks for the recommendation!

Happy chatting!
Chloé - Customer Success Manager @NestScale

2024年6月21日

Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.

RosaLee's Notables
アメリカ合衆国
アプリの使用期間:8ヶ月
NestScaleが返信しました 2024年6月24日

Dear customer,

Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.

If you need any further assistance, please don't hesitate to reach out. We're always here to help.

Thanks again!
Chloé - Customer Success Manager @NestScale

2024年5月3日

Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.

Ariana's Fans
南アフリカ
アプリの使用期間:6ヶ月
NestScaleが返信しました 2024年5月19日

Dear customer,

Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

Regards,
Chloé - Customer Success Manager @NestScale

2024年2月6日

Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me

Welook
インド
アプリの使用期間:約1ヶ月
NestScaleが返信しました 2024年2月7日

Dear customer,

Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!

Regards,
Chloé - Customer Success Manager @NestScale

2023年11月29日

WOW - What amazing customer service! Rachel was so knowledgeable and went above and beyond to help me with my questions and issues. She was with me on Teams every step of the way during setup, sharing screens so that she could help troubleshoot any issues I had. Plus she even kept me updated with my questions long after we finished our Teams meeting.

Definitely appreciate the personalised service, it made set up a breeze!

Kakadu Traders Australia
オーストラリア
アプリの使用期間:1日
NestScaleが返信しました 2023年12月17日

Dear customer,

That's wonderful to hear! Thank you for sharing your positive experience with Rachel and our customer service. We're thrilled that Rachel provided such knowledgeable and personalized assistance to ensure a smooth setup process for you.

We're always here to help, so if you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business!

Cheers,
Chloé - Customer Success Manager @NestScale

サポート

NS AI Chatbot, Helpdesk & FAQsに関するご質問にはNestScaleがお答えいたします。

開発者

NestScale

70 Circular Road #02-01, Singapore, 049365, SG

リソース

この開発者は日本語での直接的なサポートを提供していません。

公開日

2022年6月21日

類似のアプリ

4.7 5つ星中 合計レビュー数:1925件 無料プランあり
Offer great service with AI chat bots, live chat, and helpdesk
4.3 5つ星中 合計レビュー数:705件 無料体験あり
Support made simple and scalable.
5.0 5つ星中 合計レビュー数:320件 無料プランあり
Live chat & FAQ app. Live chat inbox for customer chat support

使ってみたいアプリがありましたか?

Shopifyを3日間無料でお試しください