NS Live Chat, Inbox & Helpdesk

NS Live Chat, Inbox & Helpdesk

価格:無料
評価 (4.9)
レビュー
開発者

ハイライト

あなたのビジネス向けの設計
  • 最新テーマに対応

このアプリについて

公開日

2022年6月21日

言語

英語

カテゴリー

チャット

連携対象システム・アプリ

Facebook Messenger

Multichannel customer service solution with Live chat, Helpdesk, Chatbot & more to increase sales.

Centralize all support conversations from different stores, across any channel in just one unified inbox. Unlock sales from every conversation with full customer context & product recommendations right from the chat portal. Deliver 24/7 proactive customer service through Helpdesk & Chatbot. Help more customers in less time with smart conversation management. The powerful and easy-to-use NestDesk mobile app makes it easier to assist customers from wherever you are. Happier customers, more sales.

Centralize all support conversations from different stores, across any channel in just one unified inbox. Unlock sales from every conversation with full customer context & product recommendations right from the chat portal. Deliver 24/7 proactive customer service through Helpdesk & Chatbot. Help more customers in less time with smart conversation management. The powerful and easy-to-use NestDesk mobile app makes it easier to assist customers from wherever you are. Happier customers, more sales. さらに表示する
  • Manage & respond to Facebook Messenger & Live Chat messages from one inbox.
  • Share product recommendations, browse inventory & create orders while chatting.
  • Create your own powerful self-service widget with Helpcenter & order tracking.
  • Have customer data, orders & conversations history for personalized experience.
  • Automate answering repetitive questions & resolve issues faster with a chatbot.

74件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の8%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2022年12月1日

I installed the app due to site issues and needed a better way for clients to communicate the issues quickly rather than using the contact form. A lot of the Shopify apps were not working with my site but this one does. I haven't used the app much yet although it seems to function well enough for what I need, but what puts me at ease is their customer service is quick and efficient.

Angry Cat
イギリス
アプリの使用期間:12日
NestScaleが返信しました 2022年12月1日

Thank you so much for your review. This really made our day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Rachel

2023年4月21日

This app is really good
very simple and easy to set up the only thing i would like to have integrated in this app is the function when you can see whenever someone visit your store and get a notification that someone entered your store
it’s very important function for the beginners to see how their store works! other then that… everything looks perfectly fine to me great job guys?

kangenmachinepro
カナダ
アプリの使用期間:5日
NestScaleが返信しました 2023年5月8日

Hi there,

Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!

If you need any assistance, feel free to contact our support team.

Regards,
Chloé

2023年4月21日

I'm still new but so far my experience has been great, mostly I appreciate the help I got integrating it to my shop. I'm not a computer wiz, actually I installed the app and abandoned setting it up coz wasn't sure of what to do, and out of nowhere received a text asking me if I need help setting up. That I really really appreciated. Thank u very much. I hope to have a successful journey with u guys

Mya and the Governor FH
南アフリカ
アプリの使用期間:18日
NestScaleが返信しました 2023年5月8日

Hi,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

If you need further help, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Chloé

2023年7月17日

I just wanted to take the time to leave a review for the team at NestScale, and send a special thank you to them! The support team has been so helpful! I don't have the best luck with technology, and they have been supportive through every step of the process to ensure I get everything set up. They go above and beyond! So, if you're looking for apps, and a supportive team behind the app is important to you, you really can't do much better than NestScale. A special thank you to Chloe & Kevin, who have been extremely friendly and patient. Chloe even helped me on her day off, which is soo unexpected! Big thanks guys! :)

Main St Excl
アメリカ合衆国
アプリの使用期間:27日
NestScaleが返信しました 2023年7月19日

Dear Justin,

I can't thank you enough for leaving such a heartwarming review! I'm thrilled to hear that I could be of help to you. It's always our goal to provide exceptional support and make sure you feel confident with our app.

Kevin and I are so grateful for your kind words and appreciation. We truly enjoy assisting our users, and it's wonderful to know that our efforts made a difference for you.

If you ever need anything else or have more questions in the future, don't hesitate to reach out. Your satisfaction and happiness mean the world to us.

Thanks again for choosing NestScale, and we look forward to continuing to assist you!

Warm regards,
Chloe and the NestScale Team

編集日:2023年5月6日

I'm still new but so far my experience has been great, mostly I appreciate the help I got integrating it to my shop. I installed the app and abandoned setting it up coz wasn't sure of what to do, and out of nowhere received a text asking me if I need help setting up. That I really really appreciated. Thank u very much.

Prime Bakery
スウェーデン
アプリの使用期間:10日
NestScaleが返信しました 2023年5月8日

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust.
Please do not hesitate to contact us for getting back in touch if you need any further assistance!
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Chloé

このアプリについて

公開日

2022年6月21日

言語

英語

カテゴリー

チャット

連携対象システム・アプリ

Facebook Messenger

開発者:NestScale

NestScaleの詳細情報

平均評価:4.9

Shopify アプリストア向けのアプリ構築経験:1年

サポート

メッセージを送信

support@nestscale.com

この開発者は日本語での直接的なサポートを提供していません。

類似のアプリ

4.4 5つ星中 合計レビュー数:1856件 無料
チャットでお客様とつながって売上を伸ばしましょう。ご利用は無料です。
4.7 5つ星中 合計レビュー数:1696件 無料プランあり
Live Chat boosted with Chatbots for the best customer support
4.5 5つ星中 合計レビュー数:4064件 無料インストール
無料、Facebookメッセンジャー、Whatsappチャットシェア