NS Chatbot AI, Live Chat & FAQ

NS Chatbot AI, Live Chat & FAQ

요금제
무료 플랜 사용 가능. 무료 체험 이용 가능.
하이라이트
최신 테마와 작동
평점
4.9 (94)
개발자
NestScale

All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales.

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app.

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. 더 보기
  • Manage & respond to all messages across channels and stores in one single inbox.
  • Automate your support & solve customers’ questions with the NestDesk AI chatbot.
  • Share product recommendations, browse inventory & create orders while chatting.
  • Make powerful self-service widget with Helpdesk, order tracking & order action.
  • Have customer profiles, preview carts & track website visitors in real-time.
하이라이트
최신 테마와 작동

실시간 메시지 전달

행동 추적, 고객 분석 정보, 이메일 채팅, 파일 업로드, 실시간 채팅, 여러 언어

자동 응답

교차 판매, FAQ, 인사말, 주문 업데이트, 추천 제품, 빠른 응답, 상향 판매

맞춤 설정

에이전트 아바타, 업무 시간, 채팅 할당, 채팅 버튼, 채팅 흐름, 채팅 창, 색상 및 글꼴, 이모티콘 및 스티커, 태그 지정, 환영 메시지

출시됨

2022년 6월 21일

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Facebook Messenger, ChatGPT

요금제

FREE

무료

  • Unlimited conversations
  • 1 agent as admin
  • 1 store integration
  • 1 Facebook integration
  • Live chat customization
  • Browser notifications
  • Mobile app

BASIC

$5.99 /월

$5.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • 2 stores & FB integrations
  • Live visitor data
  • Automation rules
  • Order tracking
  • Remove watermark
  • 5 FAQs

7일 무료 체험

ADVANCED

$14.99 /월

$14.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores, channels & FAQs
  • All in Basic, plus
  • Chatbot
  • Business hours
  • Offline email notifications

7일 무료 체험

PROFESSIONAL

$34.99 /월

$34.99 per additional user per month charged monthly. Extra +$6 for additional 100 replies.

  • Unlimited conversations & agents
  • Unlimited stores, channels & FAQs
  • All in Advanced, plus
  • AI Chatbot
  • 500 replies/month
  • Order management

7일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다.

리뷰 (94)

전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2024년 6월 21일

Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.

RosaLee's Notables
미국
앱 사용 기간 8개월
답글 NestScale개 2024년 6월 24일

Dear customer,

Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.

If you need any further assistance, please don't hesitate to reach out. We're always here to help.

Thanks again!
Chloé - Customer Success Manager @NestScale

2024년 5월 3일

Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.

Ariana's Fans
남아프리카
앱 사용 기간 대략 2시간
답글 NestScale개 2024년 5월 19일

Dear customer,

Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

Regards,
Chloé - Customer Success Manager @NestScale

2024년 2월 6일

Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me

Welook
인도
앱 사용 기간 대략 1개월
답글 NestScale개 2024년 2월 7일

Dear customer,

Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!

Regards,
Chloé - Customer Success Manager @NestScale

2023년 10월 25일

I highly recommend NestDesk app to any professional store for live chat. It is extremely well configured at the back end easy to use and Above and Beyond in their fast professional superior customer service to any other chat app I've used before. Here I would like to thank Rachel for the professional support she has done for my store. Im grateful to you Rachel and million thanks

STELLA ALLURA
캐나다
앱 사용 기간 대략 1개월
답글 NestScale개 2023년 10월 26일

Hi,

Thank you so much for your wonderful recommendation and kind words about NestDesk! We're thrilled to hear that you found our app easy to use and appreciated our superior customer service.

Rachel, in particular, has been a valuable part of our team, and we're glad she was able to provide professional support for your store.

We're truly grateful for your support, and we're here to assist you with anything you need. If you have any more questions or if there's anything else we can do for you, please don't hesitate to reach out.

Warm regards,
Chloé - Customer Success Manager @ NestScale

2023년 10월 12일

I'm thoroughly impressed with this app. While I initially encountered some technical hiccups, the support team swiftly came to the rescue. The app's user-friendly interface and seamless integration with Shopify for order and product imports make it a standout choice. I highly recommend it, and I believe I've stumbled upon a winning app. The customer support, led by Kevin, is truly exceptional. Kevin went above and beyond to assist me, and for that, I'm genuinely grateful.

Human Touch Official Online Store
태국
앱 사용 기간 7개월
답글 NestScale개 2023년 10월 17일

Hi valued customer,

We're absolutely delighted to hear about your positive experience with our app and our support team, particularly Kevin. Your kind words and recommendation mean a lot to us.

We're committed to delivering a user-friendly and reliable experience, and it's wonderful to know that you found our app to be a standout choice for your needs. We'll be sure to pass on your appreciation to Kevin, and we're grateful for the trust you've placed in us.

If you ever have more feedback or need further assistance, please don't hesitate to reach out. We're here to support you, and we look forward to continuing to provide you with excellent service. Thank you for choosing NestAds!

Cheers,
Chloe

지원

NestScale에서 NS Chatbot AI, Live Chat & FAQ에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

NestScale

70 Circular Road #02-01, Singapore, 049365, SG

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

이 앱과 비슷한 더 많은 앱 보기

4.7 별 5개 중 총 리뷰 1882개 무료 플랜 사용 가능
Customer service with Live Chat, Chat bot, Helpdesk, Messenger
4.3 별 5개 중 총 리뷰 699개 무료 체험 이용 가능
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5.0 별 5개 중 총 리뷰 258개 무료 플랜 사용 가능
Live chat app. Live chat helpdesk inbox for customer support

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