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Alles-in-één klantenservice oplossing met AI Chatbot, Live chat, Helpdesk & meer om de verkoop te verhogen.
Centraliseer alle ondersteuningsgesprekken van verschillende winkels en kanalen in slechts één inbox met onze door AI aangedreven NestDesk. Door gebruik te maken van onze AI-geïntegreerde chatbot, is het mogelijk om 24/7 klantenservice te bieden, wat de handmatige inspanning aanzienlijk vermindert. Met gedetailleerd klantgedrag & productaanbevelingen direct vanuit het chatportaal, kunt u de verkoop vanuit elk gesprek verhogen. Help meer klanten in minder tijd met slim gespreksbeheer en de krachtige, intuïtieve mobiele app van NestDesk.
- Beheer & reageer op alle berichten over kanalen en winkels in één enkele inbox.
- Automatiseer uw ondersteuning & los klantvragen op met de NestDesk AI chatbot.
- Deel productaanbevelingen, blader door inventaris & maak bestellingen tijdens het chatten.
- Maak krachtige zelfbedieningswidget met Helpdesk, ordertracking & orderactie.
- Heb klantprofielen, bekijk winkelwagentjes & volg websitebezoekers in real-time.
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- Hoogtepunten
- Werkt met de nieuwste thema's
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
Facebook Messenger, ChatGPTBerichten versturen in real time
Geautomatiseerde antwoorden
Aanpassing
Kanalen
Workflow-automatisering
Prijs
FREE
Gratis
- Onbeperkte gesprekken
- 1 agent als beheerder
- 1 winkelintegratie
- 1 Facebook-integratie
- Aanpassing van live chat
- Browsermeldingen
- Mobiele app
BASIC
$5.99 /maand
$5,99 per extra gebruiker per maand, maandelijks gefactureerd.
- Onbeperkte gesprekken & agenten
- 2 winkels & FB-integraties
- Live bezoekersgegevens
- Automatiseringsregels
- Ordertracking
- Watermerk verwijderen
- 5 FAQ's
Gratis proefperiode van 7 dagen
ADVANCED
$14.99 /maand
$14,99 per extra gebruiker per maand, maandelijks gefactureerd.
- Onbeperkte gesprekken & agenten
- Onbeperkte winkels, kanalen & FAQ's
- Alles in Basic, plus
- Chatbot
- Zakelijke uren
- Offline e-mailmeldingen
Gratis proefperiode van 7 dagen
PROFESSIONAL
$34.99 /maand
$34,99 per extra gebruiker per maand, maandelijks gefactureerd. Extra +$6 voor elke extra 100 antwoorden.
- Onbeperkte gesprekken & agenten
- Onbeperkte winkels, kanalen & FAQ's
- Alles in Advanced, plus
- AI Chatbot
- 500 antwoorden/maand
- Orderbeheer
Gratis proefperiode van 7 dagen
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Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
Recensies (95)
I installed this AI Chatbot app and needed help with the app on phone. The support was great, solved the problem in short time. The communication is top notch.
I just started to use it, but I think that this is an additional method to provide customer support on time, and provide a good experience.
So far I'm happy with this app and I do recommend it.
Dear customer,
Thank you so much for your thoughtful review! 😊 We’re thrilled to hear that our support team could assist you quickly and that you’re enjoying the app so far. It’s fantastic to know it’s helping you provide timely and effective customer support. If you have any questions as you continue using it, don’t hesitate to reach out. Thanks for the recommendation!
Happy chatting!
Chloé - Customer Success Manager @NestScale
Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.
Dear customer,
Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.
If you need any further assistance, please don't hesitate to reach out. We're always here to help.
Thanks again!
Chloé - Customer Success Manager @NestScale
Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.
Dear customer,
Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.
If you ever need further assistance, don't hesitate to reach out. We're here to help!
Regards,
Chloé - Customer Success Manager @NestScale
Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me
Dear customer,
Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!
Regards,
Chloé - Customer Success Manager @NestScale
WOW - What amazing customer service! Rachel was so knowledgeable and went above and beyond to help me with my questions and issues. She was with me on Teams every step of the way during setup, sharing screens so that she could help troubleshoot any issues I had. Plus she even kept me updated with my questions long after we finished our Teams meeting.
Definitely appreciate the personalised service, it made set up a breeze!
Dear customer,
That's wonderful to hear! Thank you for sharing your positive experience with Rachel and our customer service. We're thrilled that Rachel provided such knowledgeable and personalized assistance to ensure a smooth setup process for you.
We're always here to help, so if you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business!
Cheers,
Chloé - Customer Success Manager @NestScale
Ondersteuning
NestScale kan al je vragen beantwoorden over NS AI Chatbot, Helpdesk & FAQs.
Hulpbronnen
Geïntroduceerd
21 juni 2022