Hoogtepunten
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Werkt met de nieuwste thema's
Over deze app
Geïntroduceerd
21 juni 2022
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
ChatWerkt met
Facebook MessengerMultichannel klantenservice oplossing met Live chat, Helpdesk, Chatbot & meer om de verkoop te verhogen.
NestDesk centraliseert alle ondersteuningsgesprekken van verschillende winkels via elk kanaal in slechts één verenigde inbox. Met gedetailleerd klantgedrag en productaanbevelingen, kunt u verkoop ontgrendelen van elk gesprek direct in het chatportaal. Door gebruik te maken van onze Helpdesk & Chatbot, is het leveren van 24/7 proactieve klantenservice mogelijk. Help meer klanten in minder tijd met slim gespreksbeheer & assisteer klanten van waar u ook bent met de krachtige & intuïtieve NestDesk mobiele app.
- Beheer & reageer op Facebook Messenger & Live Chat berichten vanuit één inbox.
- Deel productaanbevelingen, bekijk voorraad & maak bestellingen tijdens het chatten.
- Maak een krachtige self-service widget met Helpdesk, order tracking & order actie.
- Heb klantprofielen, bekijk winkelwagens & volg websitebezoekers in real-time.
- Verhoog de responsiviteit & automatiseer uw ondersteuning met chatbot & opgeslagen reacties.
Bevat automatisch vertaalde tekst
Prijs
Gratis proefperiode van 7 dagenGRATIS
Gratis
- Onbeperkte gesprekken
- 1 agent als beheerder
- 1 winkelintegratie
- 1 Facebook-integratie
- Live chat aanpassing
- Browsermeldingen
- Mobiele app
BASIS
$5.99 /maand
$5,99 per extra gebruiker per maand maandelijks in rekening gebracht.
- Onbeperkte gesprekken & agenten
- 2 winkels & FB-integraties
- Live bezoekersdata
- Automatiseringsregels
- Order tracking
- Watermerk verwijderen
- 5 FAQs
GEVORDERD
$14.99 /maand
$14,99 per extra gebruiker per maand maandelijks in rekening gebracht.
- Onbeperkte gesprekken & agenten
- Onbeperkte winkels & kanalen
- Onbeperkte FAQs
- Alles in Basis, plus
- Bedrijfsuren
- Offline e-mailmeldingen
PROFESSIONEEL
$34.99 /maand
$34,99 per extra gebruiker per maand maandelijks in rekening gebracht.
- Onbeperkte gesprekken & agenten
- Onbeperkte winkels & kanalen
- Onbeperkte FAQs
- Alles in Gevorderd, plus
- Chatbot
- Orderbeheer
- Privé macro's
GRATIS
Gratis
- Onbeperkte gesprekken
- 1 agent als beheerder
- 1 winkelintegratie
- 1 Facebook-integratie
- Live chat aanpassing
- Browsermeldingen
- Mobiele app
BASIS
$5.99 /maand
$5,99 per extra gebruiker per maand maandelijks in rekening gebracht.
- Onbeperkte gesprekken & agenten
- 2 winkels & FB-integraties
- Live bezoekersdata
- Automatiseringsregels
- Order tracking
- Watermerk verwijderen
- 5 FAQs
GEVORDERD
$14.99 /maand
$14,99 per extra gebruiker per maand maandelijks in rekening gebracht.
- Onbeperkte gesprekken & agenten
- Onbeperkte winkels & kanalen
- Onbeperkte FAQs
- Alles in Basis, plus
- Bedrijfsuren
- Offline e-mailmeldingen
PROFESSIONEEL
$34.99 /maand
$34,99 per extra gebruiker per maand maandelijks in rekening gebracht.
- Onbeperkte gesprekken & agenten
- Onbeperkte winkels & kanalen
- Onbeperkte FAQs
- Alles in Gevorderd, plus
- Chatbot
- Orderbeheer
- Privé macro's
Bevat automatisch vertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
92 recensies
Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me
Dear customer,
Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!
Regards,
Chloé - Customer Success Manager @NestScale
The combination of live Chat, helpdesk, chatbot, and more has truly proven to be a game changer for increasing sales and enhancing customer engagement. Also received support from Chloe, a member of the ns live Chat team. Her professionalism and expertise were exceptional.
Hey Anas,
Thank you so much for your kind words! I'm thrilled to hear that the combination of live chat, helpdesk, and chatbot has made such a positive impact on your sales and customer engagement. I'm especially glad that my support through NS Live Chat was helpful for you.
I'm truly grateful for your consideration to leave a review. Your feedback is incredibly valuable and helps us shape our services better. Looking forward to hearing your thoughts.
Thanks again for choosing NestDesk for your second store!
Warm regards,
Chloé
Good service!Thanks Kevin to help me a lot
Dear customer,
That's great to hear! I'll make sure to pass along your thanks to Kevin for his assistance with the NestDesk app. If you ever have more questions or need further help, don't hesitate to reach out. We're here and happy to assist you anytime!
Regards,
Chloé - Customer Success Manager @NestScale
WOW - What amazing customer service! Rachel was so knowledgeable and went above and beyond to help me with my questions and issues. She was with me on Teams every step of the way during setup, sharing screens so that she could help troubleshoot any issues I had. Plus she even kept me updated with my questions long after we finished our Teams meeting.
Definitely appreciate the personalised service, it made set up a breeze!
Dear customer,
That's wonderful to hear! Thank you for sharing your positive experience with Rachel and our customer service. We're thrilled that Rachel provided such knowledgeable and personalized assistance to ensure a smooth setup process for you.
We're always here to help, so if you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business!
Cheers,
Chloé - Customer Success Manager @NestScale
I highly recommend NestDesk app to any professional store for live chat. It is extremely well configured at the back end easy to use and Above and Beyond in their fast professional superior customer service to any other chat app I've used before. Here I would like to thank Rachel for the professional support she has done for my store. Im grateful to you Rachel and million thanks
Hi,
Thank you so much for your wonderful recommendation and kind words about NestDesk! We're thrilled to hear that you found our app easy to use and appreciated our superior customer service.
Rachel, in particular, has been a valuable part of our team, and we're glad she was able to provide professional support for your store.
We're truly grateful for your support, and we're here to assist you with anything you need. If you have any more questions or if there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
Chloé - Customer Success Manager @ NestScale
Over deze app
Geïntroduceerd
21 juni 2022
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
ChatWerkt met
Facebook MessengerGemaakt door NestScale
Over NestScale
Gemiddelde score: 4,9
2 jaar ervaring bij het maken van apps voor de Shopify App Store
70 Circular Road #02-01, Singapore, 049365, SG
Ondersteuning
Stuur een berichtsupport@nestscale.com
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