Galerij met uitgelichte afbeeldingen
Multichannel klantenservice oplossing met Live chat, Helpdesk, Chatbot & meer om de verkoop te verhogen.
NestDesk centraliseert alle ondersteuningsgesprekken van verschillende winkels via elk kanaal in slechts één verenigde inbox. Met gedetailleerd klantgedrag en productaanbevelingen, kunt u verkoop ontgrendelen van elk gesprek direct in het chatportaal. Door gebruik te maken van onze Helpdesk & Chatbot, is het leveren van 24/7 proactieve klantenservice mogelijk. Help meer klanten in minder tijd met slim gespreksbeheer & assisteer klanten van waar u ook bent met de krachtige & intuïtieve NestDesk mobiele app.
- Beheer & reageer op Facebook Messenger & Live Chat berichten vanuit één inbox.
- Deel productaanbevelingen, bekijk voorraad & maak bestellingen tijdens het chatten.
- Maak een krachtige self-service widget met Helpdesk, order tracking & order actie.
- Heb klantprofielen, bekijk winkelwagens & volg websitebezoekers in real-time.
- Verhoog de responsiviteit & automatiseer uw ondersteuning met chatbot & opgeslagen reacties.
Bevat automatisch vertaalde tekst
- Hoogtepunten
- Werkt met de nieuwste thema's
Berichten versturen in real time
Geautomatiseerde antwoorden
Aanpassing
Prijs
GRATIS
Gratis
- Onbeperkte gesprekken
- 1 agent als beheerder
- 1 winkelintegratie
- 1 Facebook-integratie
- Live chat aanpassing
- Browsermeldingen
- Mobiele app
BASIS
$5.99 /maand
$5,99 per extra gebruiker per maand maandelijks in rekening gebracht.
- Onbeperkte gesprekken & agenten
- 2 winkels & FB-integraties
- Live bezoekersdata
- Automatiseringsregels
- Order tracking
- Watermerk verwijderen
- 5 FAQs
Gratis proefperiode van 7 dagen
GEVORDERD
$14.99 /maand
$14,99 per extra gebruiker per maand maandelijks in rekening gebracht.
- Onbeperkte gesprekken & agenten
- Onbeperkte winkels & kanalen
- Onbeperkte FAQs
- Alles in Basis, plus
- Bedrijfsuren
- Offline e-mailmeldingen
Gratis proefperiode van 7 dagen
PROFESSIONEEL
$34.99 /maand
$34,99 per extra gebruiker per maand maandelijks in rekening gebracht.
- Onbeperkte gesprekken & agenten
- Onbeperkte winkels & kanalen
- Onbeperkte FAQs
- Alles in Gevorderd, plus
- Chatbot
- Orderbeheer
- Privé macro's
Gratis proefperiode van 7 dagen
GRATIS
Gratis
- Onbeperkte gesprekken
- 1 agent als beheerder
- 1 winkelintegratie
- 1 Facebook-integratie
- Live chat aanpassing
- Browsermeldingen
- Mobiele app
BASIS
$5.99 /maand
$5,99 per extra gebruiker per maand maandelijks in rekening gebracht.
- Onbeperkte gesprekken & agenten
- 2 winkels & FB-integraties
- Live bezoekersdata
- Automatiseringsregels
- Order tracking
- Watermerk verwijderen
- 5 FAQs
Gratis proefperiode van 7 dagen
GEVORDERD
$14.99 /maand
$14,99 per extra gebruiker per maand maandelijks in rekening gebracht.
- Onbeperkte gesprekken & agenten
- Onbeperkte winkels & kanalen
- Onbeperkte FAQs
- Alles in Basis, plus
- Bedrijfsuren
- Offline e-mailmeldingen
Gratis proefperiode van 7 dagen
PROFESSIONEEL
$34.99 /maand
$34,99 per extra gebruiker per maand maandelijks in rekening gebracht.
- Onbeperkte gesprekken & agenten
- Onbeperkte winkels & kanalen
- Onbeperkte FAQs
- Alles in Gevorderd, plus
- Chatbot
- Orderbeheer
- Privé macro's
Gratis proefperiode van 7 dagen
Bevat automatisch vertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
Recensies (94)
Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.
Dear customer,
Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.
If you need any further assistance, please don't hesitate to reach out. We're always here to help.
Thanks again!
Chloé - Customer Success Manager @NestScale
Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.
Dear customer,
Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.
If you ever need further assistance, don't hesitate to reach out. We're here to help!
Regards,
Chloé - Customer Success Manager @NestScale
Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me
Dear customer,
Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!
Regards,
Chloé - Customer Success Manager @NestScale
I highly recommend NestDesk app to any professional store for live chat. It is extremely well configured at the back end easy to use and Above and Beyond in their fast professional superior customer service to any other chat app I've used before. Here I would like to thank Rachel for the professional support she has done for my store. Im grateful to you Rachel and million thanks
Hi,
Thank you so much for your wonderful recommendation and kind words about NestDesk! We're thrilled to hear that you found our app easy to use and appreciated our superior customer service.
Rachel, in particular, has been a valuable part of our team, and we're glad she was able to provide professional support for your store.
We're truly grateful for your support, and we're here to assist you with anything you need. If you have any more questions or if there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
Chloé - Customer Success Manager @ NestScale
The combination of live Chat, helpdesk, chatbot, and more has truly proven to be a game changer for increasing sales and enhancing customer engagement. Also received support from Chloe, a member of the ns live Chat team. Her professionalism and expertise were exceptional.
Hey Anas,
Thank you so much for your kind words! I'm thrilled to hear that the combination of live chat, helpdesk, and chatbot has made such a positive impact on your sales and customer engagement. I'm especially glad that my support through NS Live Chat was helpful for you.
I'm truly grateful for your consideration to leave a review. Your feedback is incredibly valuable and helps us shape our services better. Looking forward to hearing your thoughts.
Thanks again for choosing NestDesk for your second store!
Warm regards,
Chloé
Ondersteuning
NestScale kan al je vragen beantwoorden over NS Live Chat, Inbox & Helpdesk.
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