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Multichannel customer service solution with Live chat, Helpdesk, Chatbot & more to increase sales.
NestDesk centralizes all support conversations from different stores across any channel in just one unified inbox. With detailed customer behavior and product recommendations, you can unlock sales from every conversation right in the chat portal. By using our Helpdesk & Chatbot, delivering 24/7 proactive customer service is made possible. Help more customers in less time with smart conversation management & assist customers from wherever you are with the powerful & intuitive NestDesk mobile app.
- Manage & respond to Facebook Messenger & Live Chat messages from one inbox.
- Share product recommendations, browse inventory & create orders while chatting.
- Make powerful self-service widget with Helpdesk, order tracking & order action.
- Have customer profiles, preview carts & track website visitors in real-time.
- Increase responsiveness & automate your support with chatbot & saved responses.
- Destaques
- Funciona com os mais recentes temas
Mensagens em tempo real
Respostas automatizadas
Personalização
Lançada
21 de junho de 2022
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Categorias
Funciona com
Facebook MessengerPreços
FREE
Gratuito
- Unlimited conversations
- 1 agent as admin
- 1 store integration
- 1 Facebook integration
- Live chat customization
- Browser notifications
- Mobile app
BASIC
$5.99 / mês
$5.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- 2 stores & FB integrations
- Live visitor data
- Automation rules
- Order tracking
- Remove watermark
- 5 FAQs
Avaliação gratuita de 7 dias
ADVANCED
$14.99 / mês
$14.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores & channels
- Unlimited FAQs
- All in Basic, plus
- Business hours
- Offline email notifications
Avaliação gratuita de 7 dias
PROFESSIONAL
$34.99 / mês
$34.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores & channels
- Unlimited FAQs
- All in Advanced, plus
- Chatbot
- Order management
- Private macros
Avaliação gratuita de 7 dias
FREE
Gratuito
- Unlimited conversations
- 1 agent as admin
- 1 store integration
- 1 Facebook integration
- Live chat customization
- Browser notifications
- Mobile app
BASIC
$5.99 / mês
$5.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- 2 stores & FB integrations
- Live visitor data
- Automation rules
- Order tracking
- Remove watermark
- 5 FAQs
Avaliação gratuita de 7 dias
ADVANCED
$14.99 / mês
$14.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores & channels
- Unlimited FAQs
- All in Basic, plus
- Business hours
- Offline email notifications
Avaliação gratuita de 7 dias
PROFESSIONAL
$34.99 / mês
$34.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores & channels
- Unlimited FAQs
- All in Advanced, plus
- Chatbot
- Order management
- Private macros
Avaliação gratuita de 7 dias
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias.
Avaliações (94)
Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.
Dear customer,
Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.
If you need any further assistance, please don't hesitate to reach out. We're always here to help.
Thanks again!
Chloé - Customer Success Manager @NestScale
Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.
Dear customer,
Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.
If you ever need further assistance, don't hesitate to reach out. We're here to help!
Regards,
Chloé - Customer Success Manager @NestScale
Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me
Dear customer,
Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!
Regards,
Chloé - Customer Success Manager @NestScale
Good service!Thanks Kevin to help me a lot
Dear customer,
That's great to hear! I'll make sure to pass along your thanks to Kevin for his assistance with the NestDesk app. If you ever have more questions or need further help, don't hesitate to reach out. We're here and happy to assist you anytime!
Regards,
Chloé - Customer Success Manager @NestScale
The combination of live Chat, helpdesk, chatbot, and more has truly proven to be a game changer for increasing sales and enhancing customer engagement. Also received support from Chloe, a member of the ns live Chat team. Her professionalism and expertise were exceptional.
Hey Anas,
Thank you so much for your kind words! I'm thrilled to hear that the combination of live chat, helpdesk, and chatbot has made such a positive impact on your sales and customer engagement. I'm especially glad that my support through NS Live Chat was helpful for you.
I'm truly grateful for your consideration to leave a review. Your feedback is incredibly valuable and helps us shape our services better. Looking forward to hearing your thoughts.
Thanks again for choosing NestDesk for your second store!
Warm regards,
Chloé
Assistência
NestScale pode responder a qualquer pergunta que tenha sobre NS Live Chat, Inbox & Helpdesk.
Recursos
Este programador não oferece assistência direta em Português (portugal).
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