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Multikanallösning för kundtjänst med Live chat, Helpdesk, Chatbot & mer för att öka försäljningen.
NestDesk centraliserar alla supportkonversationer från olika butiker över alla kanaler i en enda samlad inkorg. Med detaljerad kundbeteende och produktrekommendationer kan du låsa upp försäljning från varje konversation direkt i chatportalen. Genom att använda vår Helpdesk & Chatbot är det möjligt att leverera proaktiv kundtjänst 24/7. Hjälp fler kunder på mindre tid med smart konversationshantering & hjälp kunder var du än är med den kraftfulla & intuitiva NestDesk mobilappen.
- Hantera & svara på Facebook Messenger & Live Chat-meddelanden från en inkorg.
- Dela produktrekommendationer, bläddra i lager & skapa beställningar medan du chattar.
- Skapa kraftfulla självbetjäningswidgetar med Helpdesk, orderuppföljning & orderåtgärd.
- Ha kundprofiler, förhandsgranska varukorgar & spåra webbplatsbesökare i realtid.
- Öka responsiviteten & automatisera ditt stöd med chatbot & sparade svar.
Innehåller automatöversatt text
- Höjdpunkter
- Fungerar med de senaste temana
Meddelanden i realtid
Automatiserade svar
Anpassning
Lansering
21 juni 2022
Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Fungerar med
Facebook MessengerPriser
GRATIS
Gratis
- Obegränsade konversationer
- 1 agent som administratör
- 1 butiksintegration
- 1 Facebook-integration
- Anpassning av Live chat
- Webbläsarnotifikationer
- Mobilapp
BASIC
$5.99 /månad
$5.99 per extra användare per månad debiteras månadsvis.
- Obegränsade konversationer & agenter
- 2 butiker & FB-integrationer
- Live besöksdata
- Automatiseringsregler
- Orderuppföljning
- Ta bort vattenstämpel
- 5 FAQs
Prova gratis i 7 dagar
AVANCERAD
$14.99 /månad
$14.99 per extra användare per månad debiteras månadsvis.
- Obegränsade konversationer & agenter
- Obegränsade butiker & kanaler
- Obegränsade FAQs
- Allt i Basic, plus
- Öppettider
- Offline e-postnotifikationer
Prova gratis i 7 dagar
PROFESSIONELL
$34.99 /månad
$34.99 per extra användare per månad debiteras månadsvis.
- Obegränsade konversationer & agenter
- Obegränsade butiker & kanaler
- Obegränsade FAQs
- Allt i Advanced, plus
- Chatbot
- Orderhantering
- Privata makron
Prova gratis i 7 dagar
GRATIS
Gratis
- Obegränsade konversationer
- 1 agent som administratör
- 1 butiksintegration
- 1 Facebook-integration
- Anpassning av Live chat
- Webbläsarnotifikationer
- Mobilapp
BASIC
$5.99 /månad
$5.99 per extra användare per månad debiteras månadsvis.
- Obegränsade konversationer & agenter
- 2 butiker & FB-integrationer
- Live besöksdata
- Automatiseringsregler
- Orderuppföljning
- Ta bort vattenstämpel
- 5 FAQs
Prova gratis i 7 dagar
AVANCERAD
$14.99 /månad
$14.99 per extra användare per månad debiteras månadsvis.
- Obegränsade konversationer & agenter
- Obegränsade butiker & kanaler
- Obegränsade FAQs
- Allt i Basic, plus
- Öppettider
- Offline e-postnotifikationer
Prova gratis i 7 dagar
PROFESSIONELL
$34.99 /månad
$34.99 per extra användare per månad debiteras månadsvis.
- Obegränsade konversationer & agenter
- Obegränsade butiker & kanaler
- Obegränsade FAQs
- Allt i Advanced, plus
- Chatbot
- Orderhantering
- Privata makron
Prova gratis i 7 dagar
Innehåller automatöversatt text
Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag.
Recensioner (94)
Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.
Dear customer,
Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.
If you need any further assistance, please don't hesitate to reach out. We're always here to help.
Thanks again!
Chloé - Customer Success Manager @NestScale
Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.
Dear customer,
Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.
If you ever need further assistance, don't hesitate to reach out. We're here to help!
Regards,
Chloé - Customer Success Manager @NestScale
Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me
Dear customer,
Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!
Regards,
Chloé - Customer Success Manager @NestScale
This is a wonderful app to have for an online store! I am now able to chat with customers directly online as opposed to having to use the phone to assist them. This is great because we can help more than one person at a time. We can also link products within the chat to guide customers and they can track their shipping as well. Customer support for this app is great Rachel was very patient in helping me set the app up for use.
Dear valued customer,
Thank you for the wonderful review! We're delighted that our app has been a valuable asset to your online store.
The chat features allow for efficient customer support, and product linking and order tracking enhance the overall experience.
We're glad Rachel provided great assistance during setup. If you have any further questions or suggestions, feel free to reach out. Thank you for choosing our app! 🛍️🎉
Cheers,
Chloe
Hi, Kevin was such a great help. Especially when I was stuck trying to get through the first stage. He figured out the problem straight away and helped me through it. Very helpful and quick. Thank you Kevin. Much appreciated.
Dear beloved customer,
We're delighted to hear that Kevin provided you with such great help and support. It's always reassuring when a support team member can quickly identify and resolve the problem, especially during the initial stages.
We'll make sure to pass along your kind words of appreciation to Kevin.
If you ever need further assistance or have any more questions, don't hesitate to reach out. We're here to help and support you. T
hank you for choosing us, and we appreciate your feedback!
Happy using the service!
Chloe
Support
NestScale kan svara på eventuella frågor du har om NS Live Chat, Inbox & Helpdesk.
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