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Very good app. Began using it when Canada Post threatened to go on strike. Works well. Some small, minor glitches but this app really saved us when we couldn't ship with Canada Post. We have continued to use it post strike as it gives us additional options for shipping for our customers at great rates, rates we'd never be able to get on our own without netParcel. Customer service is very good, got back to me quickly. Looking forward to seeing how they continue to develop this app. Will definitely continue to use.
I really do love this app. Quick and easy to use, and they beat my negotiated UPS rates. I didn't give it 5 stars, because I need to use their website, to produce postage. There may be a way to have it integrated into my store, but I believe I'd need to either have the $300/month plan, or pay $20 ala-carte.
I'll probably end up doing that....as $20 is saved, in no time.
Oh, and by the way, I'm a USA shipper.
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Well, after a month of shipping, here's what I can tell you.
The rate quoted, will not be the rate you pay, 90% of the time.
I'm so sick of these surcharges.
$3.85 for residential delivery
$1 for fuel
$3.25 for Extended Area surcharge
These additional fees are never quoted, until you get your bill.
Fedex does this, and UPS does this. In my book, it's "bait and switch".
The post office doesn't back-load these fees, so these guys don't need to either....but they do.
So, until Fedex and UPS drop these extra fees, I'll stick with USPS, where I can see what I get.
Oh, by the way, when you purchase postage via Amazon, and you select UPS or Fedex, what you see, is what you pay. Amazon demanded that there be no extra surcharges, when they negotiated their contract with Fedex/UPS.
I'll leave my star rating at 4, because I think netParcel is simply a vendor for Fedex, so it's probably not their fault.
Very easy use, My shipping cost has lowered by 70% and customer service was excellent! Cheaper then going directly to some of the shipping sites.
My customers do a lot of custom work and typically need stock at the last minute. It is a great feature for customers to be able to see real-time quotes and choose their shipping carrier of choice. For me, I love the ability to import an order saving time in generating a shipping label. One thing I would see as a nice feature would be to allow customers to also choose options like signature required and residential as these can (for some carriers) increase the cost at the time that the label is generated and not accounted for when the customer receives a quote.
i have used this app because i have a drop shipping point. Netparcel has been great for my shipping needs and i was able to use whatever shipper i wished through the netparcel app.
Simple, easy to use. Customer info is carried over from Shopify by entering the order number. A few clicks and you can see all the rates by the supported carriers. I can confidently recommend this service to anyone looking for an alternative to Canada Post, or to offer customers "to their door service" when Canada Post only delivers to their mail box.
I added the app to my Shopify account and got a great quote. Recommend using this for your larger parcel shipping. Good email support too.
Thank you for the review! We're thrilled to see that our rates and email support were helpful to BJ Landers Adventure Co. If there's anything else we can do to help support your business, we are always just an email away at support@netparcel.com.